Training Specialist

• Jan 2023 - Present

Talent & Engagement Specialist at S2 Residential PRC

• Apr 2021 - Present

A well networked and highly successful Talent & Engagement Specialist and Team Leader with extensive customer service experience and years of management experience consistently meeting and exceeding new goals.

Corporate Talent & Engagement Specialist PRC

• Apr 2021 - Present

Assistant Hiring Manager Mill Creek Residential

• Oct 2019 - Apr 2021

Financial Account/Recruiting Manager - Pure Management

• Jan 2018 - Oct 2019

Leasing Consultant

• Apr 2015 - Oct 2019

• Supervised and trained Leasing Professionals in management operations, conflict resolution,and service policies to avoid inconsistencies that could hurt the company and its customers• Analyzed demographic information and market trends to identify new revenue strategies• Predicted social media campaign effectiveness utilizing Apartments.com, Facebook, and Yelp, resulting inmore than 30% of new customers• Accomplished a 99% fill rate, enhancing relationships with all apartment locators and local businesses Show less

Sales Consultant

• Aug 2014 - Mar 2015

• Introduced and greeted new and previous clients in a friendly and professional manner and helped to ensure a quick and painless car buying process • Initiated a strategic plan to increase service customers’ awareness and utilization of loyalty programs • Generated an average of 20 monthly car sales with previous and new customer databases through aggressive and intelligent cold calling • Introduced and greeted new and previous clients in a friendly and professional manner and helped to ensure a quick and painless car buying process • Initiated a strategic plan to increase service customers’ awareness and utilization of loyalty programs • Generated an average of 20 monthly car sales with previous and new customer databases through aggressive and intelligent cold calling

Territory Sales Manager

• Mar 2009 - Jun 2014

• Coordinated supplier on-boarding and delivery process improvements for services by interpreting conversations between English and Spanish associates • Determined market supply chain needs and completed supplier performance reviews for superior logistics • Proposed a new system to improve scheduling and enable customers to order using their cell phones • Mentored and coached over 10 employees for effective levels of performance • Promoted from a warehouse associate to a regional sales representative within 3 years Show less