Experience

AAT

• United Kingdom
• Accounting
• 400 - 500 Employee

• Employer Development Executive

  • Apr 2022 - Present



DMS EARTH

• United States
• Hospitality

• Commercial Project Manager

  • Aug 2021 - Dec 2021

  • Manage commercial costs and value for the contracts as well as maintain and run labour time records. • Assist and manage purchases and keep records of all transactions. • Review and align project budgets and performance on a weekly basis. • Client Contract: ensure the client is at all times and in all situations operating within the clauses of the Client Contract. • Sub-Contractor Contracts: ensure that client Supply Chain is at all times and in all situations operating within the clauses of the Sub-Contractor Contract • Internal Commercial Performance Analysis: insights into how the Project can make adjustments to improve performance. Show less



Own Project

• Project Developer

  • Jun 2020 - Jun 2021

  • I had the opportunity to design and work on my very own project all the way trough to achieve the goal. • I ensured work contracts were carried out safe and in the most efficient possible manner while sourcing suitable materials from different suppliers. • Organised and implemented a system to achieve the best results aligned with the budget. • Ensured all resources were maximised to their best possible use while complying with the regulations. • I had the opportunity to design and work on my very own project all the way trough to achieve the goal. • I ensured work contracts were carried out safe and in the most efficient possible manner while sourcing suitable materials from different suppliers. • Organised and implemented a system to achieve the best results aligned with the budget. • Ensured all resources were maximised to their best possible use while complying with the regulations.



World's Leading Wines

• United Kingdom
• Events Services
• 1 - 100 Employee

• International Sales Manager

  • Nov 2019 - Feb 2020

  Key Responsibilities: • Administrate and promote targeted B2B development events across the globe. • Deliver sales targets with a driven, commercially focused team. • Acquiring new business face to face as well as over the phone. • Develop potential clients by generating business leads and following up on qualified sales opportunities. • Researching and contacting organisation’s and individuals to managed a structured database. • Arranging and conducting client meetings by traveling to key markets to offer support. • Maintain a high level of customer service and increase satisfaction by offering tailored solutions. • Mastering all details for services, procedures and guidelines across the business. Show less



ICS London

• United Kingdom
• Primary and Secondary Education
• 1 - 100 Employee

• Admissions and Sales Advisor

  • Mar 2019 - Oct 2019

  Key Responsibilities: • Generate overall sales growth by tracking and analysing sales activities. • Convert enquiries into sales. • Proving outstanding customer service to existing and new customers face to face and over the telephone. • Creating and developing partnership channels to maximise benefits for the school and Agencies. • Updating client accounts and financial information for audit purposes and database records. • Sending regular marketing emails and making calls to partners, stakeholders and prospective customers. • Look for opportunities to build relationships. • Liaise with the Marketing and Account department to ensure consistent and coherent communication. ACHIEVEMENT: Exceeded UK summer sales target by 11%. Show less



Kaplan International Languages

• United Kingdom
• Language Schools
• 500 - 600 Employee

• Senior Sales Consultant

  • Feb 2017 - Dec 2018

  Kaplan International English (www.kaplaninternational.com), a division of Kaplan Inc. (a subsidiary of Graham Holdings Company), is an exciting company in the world of international education, with 44 English language schools in the UK, Ireland, USA, Canada, Australia, and New Zealand. I am involved in selling a product that has the capacity to change lives, promote intercultural understanding and help people to release their professional and personal potential by; • Demonstrating excellent product knowledge to meet customer criteria. • Selling KIC's products through responding to web inquiries, answering Inbound calls, making outbound calls to close sales through effective email communication in English and in Spanish. • Optimize the use of CRM SalesForce software to increase efficiency in customer qualification, contact, and closing of sales. • Work together with the customer service department, to ensure that the customer is satisfied throughout the process of planning and contracting different services. • Meeting and exceeding individual and team targets through sales activities and KPI. • Building strong relationships with team members and providing flexible and prompt support at all times. • Demonstrate ability to build rapport, handle objections and close sales. ACHIEVEMENT • $1.2 M Sales Revenue in the financial year of 2017-2108 Show less



Green Power Global

• United Kingdom
• Events Services
• 1 - 100 Employee

• Sales Delegate

  • Sep 2016 - Nov 2016

  Green Power Conferences enriches the global sustainable energy sector through industry-leading, forward-looking events and training programmes. In charge of the events taking place in Latin America, as delegate registration Director for the Region. Follow up inbound leads and enquiries and convert to sales • Identify and account manage past multi-buyers and key customers • Contact individuals from researched and prospect lists and convert to sales • Research new contacts and sales leads from the database and from raw research of your own,and convert to sales • Build, operate and maintain a sales database, working with colleagues in the UK, the effectiveness of this resource • Work directly with the marketing team to generate new sales leads from marketing • Develop the portfolio of products and identify new business opportunities • Report key information and performance to Directors Show less



HURLEY BENNETT (PROPERTY SERVICES) LIMITED

• Real Estate

• Office Administrator

  • Sep 2015 - Sep 2016

  Hurley Bennett deal in the sale and letting of properties within London as well as aspects of a portfolio of property management. • Build strong relationships with Landlords and customers. • Responsible for any incoming calls/ emails from customers / suppliers. • Arranged viewings to view properties or rooms by telephone or e mail confirmation. • Liaised with several suppliers for all maintenance and work fixtures. • Updating tenants, landlords and invoices date base constantly. • Dealt with incoming invoices. • Rent chasing and managed property portfolio. • Travel and Dairy management for Managing Director. • Looking after the facility maintenance, arising problems and issues with the properties. Show less



THE OXFORD HOTEL LIMITED

• London, United Kingdom

• Assistant Manager

  • Oct 2011 - Dec 2014

  • Managed marketing and business forecasting, budgeting, marketing plans, sales, ensuring capacity was as full as possible. • Maintenance and repair of the premises. • Provided an excellent level of customer and client service, dealing with enquiries and complaints in a professional manner. • Assessed the competitive landscape and market trends, in order to recommend future business trends necessary for market • Leadership positions in the target segment by working with Expedia, B&B Net, and other travel agencies. • Covered all aspects of administration, database, planning, bookings and reservations. • Recommended actions and contingency plans to maximise opportunities. • Hired, trained, supervised and motivate a group of 6 cleaners and waiters. • Schedule management, stock management, cleaning products, food, stationary and hotel supplies. • Invoicing and cashing up. • Ensuring health and safety regulations and fire and safety management. Show less



Snog Frozen Yogurt

• United Kingdom
• Food and Beverage Manufacturing
• 1 - 100 Employee

• Supervisor

  • Nov 2011 - Nov 2013

  SNOG Pure Frozen Yogurt Limited produces and markets flavoured yogurt. The company owns and operates a chain of retail stores under the Snog brand name. • Liaising between suppliers, manufacturers, relevant internal departments and customers. • Direct customer relationship and complaint management. • Supply orders placement based on weather forecast. • Ensuring that the production is cost effective. • Making sure that products are produced on time and are of good quality. • Being responsible for the selection and maintenance of equipment. • Monitoring product standards and implementing quality-control programs, • Working with managers to implement the company's policies and goals. • Ensuring that health and safety guidelines are followed. • Managing and motivating a team of workers. • Forecasting levels of demand for services and products to meet the business needs and check on stock levels. Show less