Enrique Serrano

IT Manager at Bejac Corporation
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Contact Information
us****@****om
(386) 825-5501
Location
Walnut, California, United States, US

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Experience

    • United States
    • Construction
    • 1 - 100 Employee
    • IT Manager
      • Jun 2017 - Present

      * Manage information technology and computer systems * Plan, organize, control and evaluate IT and electronic data operations * Design, develop, implement and coordinate systems, policies and procedures * Ensure security of data, network access and backup systems * Act in alignment with user needs and system functionality to contribute to organizational policies * Identify problematic areas and implement strategic solutions * Preserve assets, information security and control structures Show less

    • Assistant Information Technology Manager
      • Oct 2016 - Jun 2017

      Support and maintain all hardware and network applications including computers, printers, phones, fax machines and related installation, training, configuration, security, and maintenance. Provide end-user support for desktop and network related problems. Implement preventive maintenance for all IT hardware. Manage operating costs for all IT related expenses including hardware and software.. Project manage new software and hardware implementations including training. Manage and develop upgrades for the hotel’s telephone systems. Oversee troubleshooting, system backups, archiving, and disaster recovery and provide expert support. Manage and keep track of the Hotel’s guest issues. Maintain confidentiality regarding Company and guest matters at all times and maintain security of company software and online information. Support Hotel POS Micros system and credit card Show less

    • Associate in Information Systems
      • Feb 2013 - Sep 2016

      Performs routine network and server administrative tasks as required. Uses established procedures to Assists with the daily administration and maintenance of RTKL's computer systems Familiarizes staff with the proper use and maintenance of the system, including adherence to corporate standards and guidelines Configures individual computer systems to maintain the firm's standards and demands for CAD usage Performs routine network and server administrative tasks as required. Uses established procedures to Assists with the daily administration and maintenance of RTKL's computer systems Familiarizes staff with the proper use and maintenance of the system, including adherence to corporate standards and guidelines Configures individual computer systems to maintain the firm's standards and demands for CAD usage

    • IT Manager
      • May 2001 - Jan 2013

      Overseen the computer network expansion from 17 company locations in 2001 to 67 locations corporate wide. Overseen the computer network expansion from 17 company locations in 2001 to 67 locations corporate wide.

    • Network Administrator
      • Jul 2000 - Apr 2001

      Responsible for the Installation, configuration and Administration of Windows 2000 Servers in an Active Directory environment. Assist in Administration of Exchange 2000 Mail Server. Responsible handling Backup Administration. Maintaining Network Ethernet. Maintaining/repairing troubleshoot RF, Wireless and Print devices. Analyze and perform necessary Systems or Application migrations. Performed analysis of the existing network and improve the network by optimizing the following platforms Show less

    • Network Specialist and Consultant
      • Mar 1993 - Jun 2000

      NT server setup & maintenance. LAN/WAN cross platform integration. Migrated from a Novell based environment to a NT based environment. Performed Y2K verification on production systems, making the necessary upgrades. Upgrade NT servers and workstations hardware. Administered Novell servers, Microsoft NT server and SCO Unix servers. Reinstalled Exchange Server and moved mailboxes in fresh environment. Implemented of VPN and RAS. Implemented and supported Symantec WinFax Pro services. Identified and addressed security, backup/recovery, performance monitoring and tuning issues. Coordinate and implement end-user requests for changes, additions, deletion and rights regarding in NT, NetWare and UNIX. Setup users with DSL connection. Volunteered for any/all projects, multi-tasked constantly and paid attention to details. Work as a consultant to troubleshoot and valuate exiting technology Work as sales consultant. Wrote up proposal advising on better performance techniques and networks. Writing system and operational procedures. Maintaining serial numbers and inventory on LAN. Interfaces directly with all levels of personnel, vendors and company management. Provided technical assistance to field engineer and customers. Oversee server, workstations and user training. Help desk support, including basic UNIX problems. Show less

    • Field Engineer
      • Oct 1990 - Jan 1993

      Performed service maintenance on HP Laser Jet, HP DeskJet, Okidata, Printronix, C.itoh, Genicom and Wyse computer hardware. Performed service maintenance on SCO UNIX, SCO Xenix and DOS base PC's Install NetWare and PC based operating systems.; Troubleshoot and evaluate existing technology Evaluated, maintained and performed regular maintenance on LAN with around the clock network administration. Worked with third party support and suppliers services. Performed service maintenance on HP Laser Jet, HP DeskJet, Okidata, Printronix, C.itoh, Genicom and Wyse computer hardware. Performed service maintenance on SCO UNIX, SCO Xenix and DOS base PC's Install NetWare and PC based operating systems.; Troubleshoot and evaluate existing technology Evaluated, maintained and performed regular maintenance on LAN with around the clock network administration. Worked with third party support and suppliers services.

Education

  • California State University
  • Los Angeles Trade Technical college
    A.S, Radio Communications

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