Experience

Deel

• United States
• Human Resources Services
• 700 & Above Employee

• Strategic Onboarding Manager

  • Jan 2023 - Present

• Account Executive for Mexico, Central America & Caribbean

  • Jul 2021 - Jan 2023

  Deel is the first payroll platform for remote teams that connects localized compliance and payments in one system of record and automates everything.Deel raised its Series D for $4.5 B. Our investors include Andreessen Horowitz, Y Combinator, Spark Capital among many other top tier VC firms and individual investors. We are now more than 6000 clients onboarded.



Wimet

• Mexico
• Internet Marketplace Platforms
• 1 - 100 Employee

• Head of Mexico

  • Oct 2020 - Dec 2021

  Point of contact for the expansion of the platform in México. Strategy and development to grow the commercial offer in conjunction with Argentina (Headquarters of the Company). Standardization of processes. OKR´S measurement based on specific and approachable deadlines. Creation and Projections for the positions of Sales, Marketing, Operations and Customer Success). Point of contact for the expansion of the platform in México. Strategy and development to grow the commercial offer in conjunction with Argentina (Headquarters of the Company). Standardization of processes. OKR´S measurement based on specific and approachable deadlines. Creation and Projections for the positions of Sales, Marketing, Operations and Customer Success).



Confidential (In Stealth Mode)

• Ciudad de México, México

• Business Development Executive

  • Aug 2020 - Feb 2021

  Expansion lead for CDMX, Guadalajara and Monterrey. Long-term relationship development with proactively and reactively closed accounts (growth planning). Tech & apps assistance. Sales cycle (outbound and inbound prospecting, qualification, follow-up, negotiation and closing). Onboarding to new clients. Constant communication with other areas of the company to ensure the success of the account (Customer Success) Expansion lead for CDMX, Guadalajara and Monterrey. Long-term relationship development with proactively and reactively closed accounts (growth planning). Tech & apps assistance. Sales cycle (outbound and inbound prospecting, qualification, follow-up, negotiation and closing). Onboarding to new clients. Constant communication with other areas of the company to ensure the success of the account (Customer Success)



WeWork

• United States
• Real Estate
• 700 & Above Employee

• Member Experience Lead / CX Manager

  • Jan 2019 - Jul 2020

  Events (planned and managed 3-5 events per week for WeWork members). Client retention (up to 85% of the total accounts to retain based on user experience). Sales (potential new members and prospecting). NPS increase (monthly goal). Provided personalized customer service, both remotely and in-person to 20+ member companies daily). Follow-up in specific cases and problem solving tasks. Project management. Trainer. Team management. Account management. Interaction with multiple areas inside and outside the company (suppliers, landlords in buildings, Finance, Marketing, Directors and Associates)

• Community Associate

  • Jul 2017 - Dec 2018

  Coordination of operational processes. Provided personalized customer service, both remotely and in-person to 20+ member companies daily. Immediate solution to customer complaints (+70 tickets per day). Driven community sense. Team player. High performance during this position (recognition)



Universidad de Monterrey

• Mexico
• Higher Education
• 700 & Above Employee

• Coordinador de Comunicación Filantrópica

  • May 2015 - Apr 2017

  Relationship with strong benefactors by written releases to empower the development of important projects of the University. High impact presentations for financial requests to donors. Fundraising events. Relationship with strong benefactors by written releases to empower the development of important projects of the University. High impact presentations for financial requests to donors. Fundraising events.



The Walt Disney Company

• United States
• Entertainment Providers
• 700 & Above Employee

• Merchenteinment

  • Mar 2014 - Mar 2015

  Disney Traditions. Sales and Marketing training Disney Traditions. Sales and Marketing training



Axtel

• Mexico
• IT Services and IT Consulting
• 700 & Above Employee

• Advertising and digital marketing intern

  • Sep 2012 - Sep 2014

  Copywriter. Content on web sites. Email connections with prospective customers Copywriter. Content on web sites. Email connections with prospective customers



The Walt Disney Company

• United States
• Entertainment Providers
• 700 & Above Employee

• International Summer Program

  • May 2012 - Aug 2012

  Disney Marketing Training. Food and beverage role Disney Marketing Training. Food and beverage role