Experience

EZLINK - Hotels

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Head of Sales Mexico, Central & North America

  • Feb 2023 - Present

  Source, research and close B2B and B2C clients (Wholesale, Retail. OTA´S, Corporates channels) in Mexico, North & Central America. Develop and implement commercial strategies according to company goals and objectives aiming to accelerate growth. • Managment of client database (CRM) and customer relationships. • Participation in workshops & most important Trade Shows for Travel Industry: ANATO (Colombia), ETI (Panamá), FIT (Argentina), DATE (Punta Cana), Gala Vallarta/Arlag/Tianguis Turístico/Cancun Travel Mart/Fiesta Amigos/VIP Summit (México), IPW, Florida Huddle (USA). • Negotiation of agreements, supervision of commercial, operational, financial, and technological support. • Developed SWOT analysis and executed targeted sales strategies using data-driven decision making. Primary tasks: - Operational implementation of new processes for business improvement. - KPI reporting for the overall performance (guest satisfaction, service level, outbound efforts, closing percentage, volume per client, conversion of new members). Show less



Nuitée | Technology infrastructure for travel

• Ireland
• Technology, Information and Internet
• 1 - 100 Employee

• Sales Director LATAM

  • Aug 2021 - Feb 2023

  Source, research and close B2B and B2C clients (Wholesale, Retail. OTA´S, Corporates channels) in México & LATAM. Develop and implement commercial strategies according to company goals and objectives aiming to accelerate growth.• Monitor performance of commercial activities using key metrics (KPI) and prepare reports for senior management.• Managment of client database (CRM) and customer relationships.• Participation in workshops & most important Trade Shows for Travel Industry: ANATO (Colombia), ETI (Panamá), FIT (Argentina), DATE (Punta Cana), Gala Vallarta/Arlag/Tianguis Turístico/Cancun Travel Mart/Fiesta Amigos/VIP Summit México.• Negotiation of agreements, supervision of commercial, operational, financial, and technological support.• Promote Nuitee Travel products to existing clients.• Developed SWOT analysis and executed targeted sales strategies using data-driven decision making.Primary tasks:- Search for new clients.- Training Web Site.- Daily supervision of client tasks.- Operational implementation of new processes for business improvement.- Escalated calls (B2B & B2C).- Payroll revision of the team.- KPI reporting for the overall performance (guest satisfaction, service level, outbound efforts, closing percentage, volume per client, conversion of new members). Show less

• Commercial Director Mexico

  • Apr 2020 - Feb 2023



HotelDO

• Leisure, Travel & Tourism
• 1 - 100 Employee

• Strategic Key Account Manager North America, Mexico and Central America HotelDO Wholesale / XML

  • 2012 - Jun 2020

  • Implemented superior sales strategies that results in account-based sales growth of up to 40%, successfully increasing sales within multiple territories across the MEX & CENTRAL AMERICA. • Execute full-scale account management for medium to large-sized clientele. • Developed and implemented highly effective sales strategies to achieve rapid growth. • Manage system and technology support and consultations across multiple distribution channels (WEB, API, XML). • Cultivate strategic relationships and partnerships with high-net-worth clients while coordinating site visits and high-impact presentations. • Oversee account management and account growth for clients of varying size with accounts between $500K and $10M, leading sales strategy development to increase revenue by 25% for 45+ key accounts. Show less



The Villa Group Resorts

• Puerto Vallarta, Jalisco

• Research Analyst

  • 2010 - 2012

  In charge of consolidating regional statistics (4 regions, 8 hotels) from different departments such Revenue Management, Marketing, National & International Sales for the delimitations of decision making and corporate strategies. Participation in the overall coordination and administrative expenses Marketing, Coops, control of budgets & billings. Program Manager Sharepoint, CRM implementation (Delphi) and I am responsible for assisting the Hospitality Sales & Marketing Vice President. In charge of consolidating regional statistics (4 regions, 8 hotels) from different departments such Revenue Management, Marketing, National & International Sales for the delimitations of decision making and corporate strategies. Participation in the overall coordination and administrative expenses Marketing, Coops, control of budgets & billings. Program Manager Sharepoint, CRM implementation (Delphi) and I am responsible for assisting the Hospitality Sales & Marketing Vice President.



Sabre Corporation

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Sales Manager México

  • 2008 - 2010

  In charge of Special Projects, development, Image Design, Branding Strategies applied for each project, PR Actions, Strategic actions for distribution and hard sales. Presence in national and international events to promote the brand as FITUR (Spain), ABAV (Rio de Janeiro, Brazil) GO (Chile), Tourism Tianguis Acapulco, Cancun Travel Mart, Gala (Puerto Vallarta) and National Association Events Hotels in all of Mexico.

• Sales Manager

  • 2005 - 2008

  In charge of all levels of business development, target marketing and customer satisfaction. Deployed management expertise in cost/benefit analysis, contract negotiations, organizational development, business planning, internal controls and budge forecasting. Coordinate sales initiatives and target marketing. Track and monitor registration activity, vendor relations, contract negotiations and executive reports.



Hoteles Misión

• Ciudad de México y alrededores, México

• International Representative & Electronic Marketing Manager

  • 2003 - 2005

  In charge of promotion, advertising and electronic marketing of 20 hotels in Mission Chain. Analysis, training and implementation of the various CRS and Utell, Vantis and ReservHotel. Consultancy in international sales of our representatives and pay commissions to Travel Agencies. Updating and monitoring the rates of the market for different channels (GDS, IDS, TPI, Web Sites). E-mail Blast in national & international databases, Updating the database of Professional Club Program. Development of advertising as: Promo Spots, Electronic Flyers. Show less



Hola Hoteles

• Guadalajara y alrededores, México

• E-commerce Manager

  • 2002 - 2003

  In charge of the promotion, advertising and electronic marketing program for the Group HOLA HOTELES & RESORTS (Crowne Plaza Guadalajara, Crowne Plaza Los Cabos, Guadalajara Holiday Inn Select, Holiday Inn Culiacan Hotel Fenix Guadalajara, Hotel Executivo Culiacan and Mazatlan Hotel Faro.) International Systems Management LUXE, LEXINGTON, UTELL and HOLIDEX PLUS. Management and update rrates on IHG Web page. Monitoring the rates of the Market, updating the Market Share of the Resort. Reservations Manager support. Management of the annual budget. Development of conventions and promotional rates for Travel Agencies. Show less



Hospitality Industry

• United States
• Accounting
• 200 - 300 Employee

• Different Roles

  • Mar 1999 - Nov 2002