Experience

José Rizal University

• Philippines
• Higher Education
• 100 - 200 Employee

• Marketing and Communications Supervisor

  • Apr 2022 - Present

• Brand and Communications Coordinator

  • Feb 2016 - Mar 2022

  • Oversees the marketing initiatives for the Higher Education Divisions of the University (College, Law School and Graduate School).• Develops and implements strategic and tactical brand, marketing, sales and communication plans for the University to convert enrollment.• Maintains a database of partner schools and institutions to expand the reach of the brand.• Meets key stakeholders on a regular fieldwork basis to foster and strengthen corporate relationships.• Organizes online and offline institutional events, programs and activities that heighten the brand recall of potential clients to the school and likewise, to strengthen the brand loyalty of our current clients.• Prepares and analyzes marketing data and other measurements on a daily, weekly, quarterly and annual bases to give sound recommendations on future strategic and tactical actions.• Administers public speaking engagements, activations, and campus tours to boost sales/enrollment.• Supervises task force teams to effectively and efficiently deliver sales and marketing spiels.• Leads and monitors customer service teams during enrollment period to ensure conversion and quality.• Manages the office’s operational expenses and project budgets.• Coordinates with other offices to synchronize activities and resources that lead to enrollment. Show less



Straive

• Singapore
• IT Services and IT Consulting
• 700 & Above Employee

• Seasonal Adhoc Training Specialist

  • Mar 2015 - Jul 2015

  • Trains new hires for 1-800-Flowers.com prior the ops time.• Conducts Product, Sales and Service trainings within a short period target.• Evaluates new hires’ performances and gives recommendations to higher management on who are to proceed to ops time and who are to continue training.• Prepares reports necessary for the management’s daily activities.

• Project-based Sales and Service Representative

  • Jan 2014 - Mar 2015

  • Receives sales calls and eloquently guides international customers throughout the call flow and sales process.• Addresses customers complaints and other concerns to their satisfaction whilst protecting the interest of the company.• Maintains a high sales conversion and high satisfaction rating throughout the contract period