Eno-obong Obong
Corporate Retention Associate at Reliance Health- Claim this Profile
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Experience
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Reliance Health
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United Kingdom
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Construction
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1 - 100 Employee
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Corporate Retention Associate
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Sep 2022 - Present
*Attend to client’s suggestions, objections and complaints *Guide clients through the decision choice of a health plan *Communicate with corporate key contacts *Conduct Surveys to evaluate customer satisfaction *Attend to client’s suggestions, objections and complaints *Guide clients through the decision choice of a health plan *Communicate with corporate key contacts *Conduct Surveys to evaluate customer satisfaction
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Anchor HMO
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United States
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Hospitals and Health Care
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Health Service Executive
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May 2021 - Sep 2022
Liaise with clients and healthcare facility to ensure quality healthcare delivery service. Liaise with clients and healthcare facility to ensure quality healthcare delivery service.
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Holy Trinity Hospital
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Client Service officer/HMO officer
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Mar 2020 - May 2021
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Novo Health Africa
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Nigeria
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Hospitals and Health Care
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1 - 100 Employee
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Sep 2018 - Mar 2020
*Develop and execute strategic plan to acquire and manage Healthcare providers across the region*Provide thorough assessment and credentialing of healthcare facilities *Drive required expansion of provider network*Identify providers for client specific health needs*Conduct tariff negotiations for provider services*Monitor provider network to ensure quality assurance
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Feb 2017 - Sep 2018
*Conduct induction for NHIS Clients*Liaising closely with clients and NHIS healthcare providers in order to achieve the required standard of healthcare delivery*Prepare memo for capitation payments*Investigating clients complaints and following up until a successful resolution is achieved.
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Health worker
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Nov 2015 - Nov 2016
*Immunization session for babies *Health talk *Record keeping *Vital check *Treatment of minor ailment *Immunization session for babies *Health talk *Record keeping *Vital check *Treatment of minor ailment
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World Health Organization
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Bangladesh
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Hospitals and Health Care
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1 - 100 Employee
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Independent monitor
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Feb 2016 - Apr 2016
Independent Monitor for Polio vaccination Independent Monitor for Polio vaccination
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Education
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University of Lagos
MSC Public Health(Health management), Public Health -
University of Calabar
Bachelor of public health, Public health