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Experience

    • United Kingdom
    • Construction
    • 1 - 100 Employee
    • Corporate Retention Associate
      • Sep 2022 - Present

      *Attend to client’s suggestions, objections and complaints *Guide clients through the decision choice of a health plan *Communicate with corporate key contacts *Conduct Surveys to evaluate customer satisfaction *Attend to client’s suggestions, objections and complaints *Guide clients through the decision choice of a health plan *Communicate with corporate key contacts *Conduct Surveys to evaluate customer satisfaction

    • United States
    • Hospitals and Health Care
    • Health Service Executive
      • May 2021 - Sep 2022

      Liaise with clients and healthcare facility to ensure quality healthcare delivery service. Liaise with clients and healthcare facility to ensure quality healthcare delivery service.

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Client Service officer/HMO officer
      • Mar 2020 - May 2021
    • Nigeria
    • Hospitals and Health Care
    • 1 - 100 Employee
      • Sep 2018 - Mar 2020

      *Develop and execute strategic plan to acquire and manage Healthcare providers across the region*Provide thorough assessment and credentialing of healthcare facilities *Drive required expansion of provider network*Identify providers for client specific health needs*Conduct tariff negotiations for provider services*Monitor provider network to ensure quality assurance

      • Feb 2017 - Sep 2018

      *Conduct induction for NHIS Clients*Liaising closely with clients and NHIS healthcare providers in order to achieve the required standard of healthcare delivery*Prepare memo for capitation payments*Investigating clients complaints and following up until a successful resolution is achieved.

    • Health worker
      • Nov 2015 - Nov 2016

      *Immunization session for babies *Health talk *Record keeping *Vital check *Treatment of minor ailment *Immunization session for babies *Health talk *Record keeping *Vital check *Treatment of minor ailment

    • Bangladesh
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Independent monitor
      • Feb 2016 - Apr 2016

      Independent Monitor for Polio vaccination Independent Monitor for Polio vaccination

Education

  • University of Lagos
    MSC Public Health(Health management), Public Health
    2018 - 2019
  • University of Calabar
    Bachelor of public health, Public health
    2010 - 2015

Community

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