Experience

Cognition Financial

• United States
• Financial Services
• 1 - 100 Employee

• Staff Accountant

  • 2017 - Present

   Plays a significant role in the monthly close process including account analysis, month end journal entries, accruals and reconciliation preparation including cash and prepaid expenses in order to meet close deadlines Prepares and post monthly journal entries per strict close schedule deadlines Analyzes balance sheet and income statement for accurate and timely processing of month end accruals, adjustments and prepaid amortizations Provides daily cash analysis to senior management to allow for adequate funding and conduct daily and monthly cash management and reconciliations Prepares account reconciliations accurately and timely  Assists Accounts Payable with invoice processing Downloads reports from student loan services website Reconciles daily bank activity Show less

• SENIOR ANALYST – Funding and Disbursement

  • 2012 - 2017

   Responsible for depositing payments to bank account and posting borrowers and trustees payments to First Marblehead system Reconciled reports ensuring that amounts deposited to the bank matched with the amount posted to the First Marblehead system Performed month end reconciliation, by providing three way reconciliation of the accounts cured from collection agencies with first Marblehead system and the bank Identified areas of opportunity to drive process efficiencies and work active initiatives Show less

• SENIOR ANALYST – Servicer Operations

  • 2010 - 2012

   Assisted in the account management of existing First Marblehead servicers by providing a high level of customer service in handling their inquiries of a routine and complex nature Responded to inquiries within specified deadlines while working closely with all functional areas including Corporate Compliance  Assisted in the resolution of data integrity issues and development of ad hoc reports  Processed timely defaults and default recalls for delinquency, death, bankruptcy, identity theft and disability Tracked all issues and resolutions accurately and thoroughly using Recovery Management System (RMS) and Excel to allow for trend analytics. Developed proposals for potential solutions to trends and/or problem areas Trained co-workers on corporate policies and procedures to ensure compliance with information security programs and updates  Assisted management with collection and preparation of documentation for quarterly SOX testing  Performed bankruptcy claims filings using customized database and other custom system applications and ensured claims were properly filed with the court within established timeframes  Addressed inquiries from attorneys regarding bankruptcy claim status of borrowers Served as a trusted technical resource for internal and external customers, demonstrating an in-depth knowledge of the subject matter  Maintained up-to-date working knowledge of all departmental applications and systems as well as those of multiple servicers to facilitate research and/or resolution of requests Provided support in the management and execution of corporate and departmental projects as needed Show less

• SENIOR CLAIMS REVIEW SPECIALIST

  • 2004 - 2010

   Performed quality control audits to ensure proper review and decision of pre-claim and claim accounts  Trained new staff members on the pre-claim and claim review process  Reviewed origination process, including debt-to-income analysis and credit check of all claims to ensure that loans were made within established guarantor guidelines  Responded in a timely fashion to external servicers if there was a problem honoring the guarantee  Reviewed/assessed collection activities conducted by lender/external servicers to ensure that due diligence steps were followed and all required claim documentation was received  Reviewed follow-up action “appeals” conducted by external servicers  Sent requests to external servicers to resolve pre-claim account discrepancies  Updated RMS and Omega database to reflect review decision, and ensured that current claim and borrower information was updated Show less



Boston Finan

• United States
• Financial Services

• FUNDING WORKSHEET ASSOCIATE

  • 1998 - 1999

   Analyzed policy histories and prepared spreadsheets recording financial transactions  Maintained databases, filing systems and other records associated with the duties of the post  Ensured that all monitoring reports were completed accurately and timely  Analyzed policy histories and prepared spreadsheets recording financial transactions  Maintained databases, filing systems and other records associated with the duties of the post  Ensured that all monitoring reports were completed accurately and timely