Experience

Bench Accounting

• Canada
• Accounting
• 400 - 500 Employee

• Accounting Associate

  • Jan 2021 - Present



NEADS

• Canada
• Higher Education
• 1 - 100 Employee

• Student Awards Program Assistant

  • Mar 2020 - Present

  • Support the director in developing a strategic fund development plan • Research and develop corporate, community, and private partnerships • Prepare correspondence and communications to support and cultivate relationships with partners • Collaborate with the student awards team to obtain sponsorships and partnerships with various firms • Support the director in developing a strategic fund development plan • Research and develop corporate, community, and private partnerships • Prepare correspondence and communications to support and cultivate relationships with partners • Collaborate with the student awards team to obtain sponsorships and partnerships with various firms



Carleton University

• Higher Education
• 700 & Above Employee

• Community Outreach Associate

  • Sep 2019 - Apr 2020

  • Maintain good public relations with alumni and friends of Carleton University • Play a key role in addressing concerns and providing subject matter guidance to donors and raising matters to the appropriate people • Call Potential Donors and accurately record the results of every phone call • Update and verify all specified alumni demographics • Supervised logistical concerns for event planning and execution at Carleton University • Work towards achieving set goals for donations while being an ambassador for Carleton University



Ramada Inn

• United States
• Leasing Residential Real Estate
• 400 - 500 Employee

• Guest Service Representative

  • Jul 2019 - Sep 2019

  • Welcome multiple guests with courtesy and warm, professional conversation • Deliver outstanding service and sales support with moderately complex transactions related to hotel products with the aim to provide complete and correct solutions • Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary. • Generating reports outlining room occupancy, daily transactions, revenue totals and other figures for management review. • Settle credit cards and POS machine through batch processing, perform computer back-ups, and properly process 3rd party reservations. • Process financial transactions like deposits, and bill payments Knowledge of proper cash handling procedures, cash drawer maintenance, and cash management



Carleton University

• Higher Education
• 700 & Above Employee

• Client Service Representative

  • Aug 2017 - Sep 2018

  • Handle customer inquiries, complaints, billing questions and payment extension/service requests through phone, email and in person. and provide necessary information and aide to students, staff, and the public. • Prepare the supplies and packages for incoming academic residents. • High proficiency in the use of the Kx program, which managed guest reservations and transactions. • Locate resources for problem resolution and design best-option solutions, identifying and assessing customers’ needs to achieve satisfaction.



Carleton University Women in Business (CUWIB)

• Canada
• Non-profit Organization Management

• Communications and Sponsorship Chair

  • Apr 2017 - Apr 2018

  • Liaise with business professionals in preparation for our annual conference. • Recruit new members, sponsors and sponsorships. • Promote upcoming events and workshops such as SHETalks and the SHEMentor Program, which gives students the opportunity to enhance their connections and personal knowledge. - Ambassador for the CUWIB on and off Carleton University Campus. • Liaise with business professionals in preparation for our annual conference. • Recruit new members, sponsors and sponsorships. • Promote upcoming events and workshops such as SHETalks and the SHEMentor Program, which gives students the opportunity to enhance their connections and personal knowledge. - Ambassador for the CUWIB on and off Carleton University Campus.



McDonald's

• United States
• Restaurants
• 700 & Above Employee

• Crew Member

  • May 2015 - Aug 2017

  - Engaged with customers - Informed customers on new additions to the McDonald's Menu - Aided new Mcdonald's workers - Learned how to work efficiently and effectively under pressure. - Acted as a mentor for new crew members to assist with protocols and procedures. - Perfected my skills to defuse conflict and to remain calm under pressure. - Developed collaboration skills and the ability to work effectively in a team environment - Engaged with customers - Informed customers on new additions to the McDonald's Menu - Aided new Mcdonald's workers - Learned how to work efficiently and effectively under pressure. - Acted as a mentor for new crew members to assist with protocols and procedures. - Perfected my skills to defuse conflict and to remain calm under pressure. - Developed collaboration skills and the ability to work effectively in a team environment



Parliament of Canada

• Canada
• Legislative Offices
• 700 & Above Employee

• Volunteer

  • Nov 2016 - Apr 2017

  In November of 2016, I started volunteering for MP Robert Falcon. • Gained experience working within the government, including learning about societal issues (specifically indigenous concerns) and policies. • Received training on how to use the CRM, a database that kept track of citizens' concerns and comments. • Gained office administration experience and how to take initiative within an office setting. • Perfected my phone etiquette skills In November of 2016, I started volunteering for MP Robert Falcon. • Gained experience working within the government, including learning about societal issues (specifically indigenous concerns) and policies. • Received training on how to use the CRM, a database that kept track of citizens' concerns and comments. • Gained office administration experience and how to take initiative within an office setting. • Perfected my phone etiquette skills