Experience

Public Health – Seattle & King County

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Nurse Supervisor

  • Jan 2020 - Present



Seattle Children's

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Manager; Pediatric Bone Marrow Transplant

  • Nov 2017 - Dec 2018



University of Washington Neighborhood Clinics

• Program Manager; Care Coordination

  • May 2015 - Nov 2017



Swedish Medical Center

• Greater Seattle Area

• Program Manager: Liver Center and Organ Transplant

  • Aug 2013 - Mar 2015

  Manage hepatology and liver transplant-related clinical operations, clinical and support staff, and provide guidance to team of 20 medical assistants, nurses, receptionists, schedulers and financial counselors in two clinic locations. Contribute to development and management of department budgets. Facilitate quality assurance performance improvement initiatives and support development of protocols, policies and procedures to drive patient care quality. Recruit, train and evaluate clinical and administrative team. Assist with United Network for Organ Sharing (UNOS) and CMS audits. • Developed and designed two (2) hepatology clinics, including an EPIC electronic medical record system, staff development and lab services components, from conceptualization to clinic opening, in six weeks • Introduced an employee appreciation and retention model. • Co-ordinated Fibroscan training for 17 physicians, nurse practitioners and medical assistants and initiated RN education for transplant ICU and floor nursing staff. • Initiated and led an eight-week time study to enhance clinic flow and improve patient satisfaction Show less



Seattle King County Department of Public Health

• Seattle

• Program Manager-Community Health Services

  • Jul 2012 - Aug 2013

  Established and introduced a medical home model of care within four primary care clinics, in collaboration with the medical director, nursing supervisor, program coordinator and program staff. Incorporated job satisfaction and development programs in public health clinics; attended clinic staff meetings to address employee needs and conducted management meetings to plan changes. Wrote care delivery protocols. • Recognized ability to work across all levels of staff and leadership while employing an open communication style, strong attention to detail and flexibility to gain trust quickly Show less



Fred Hutch

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Associate Director of Community Education and Relations

  • Apr 2007 - Sep 2009

  Traveled to 22 locations in US, Africa, South America, Europe and the Caribbean, facilitating local efforts to establish HIV vaccine trials at clinical sites. Established partnerships with advocacy groups, community-based organizations and non-governmental organizations (NGOs). Supervised development of educational materials about HIV vaccine development and prevention trials; delivered training on vaccine research and community engagement. Led site preparation education in partnership with advisory boards, educators and recruiters. Ensured compliance with regulating entities and oversaw clinical site evaluations. Managed NIH-funded budget, of $10 million in collaboration with CFO. Worked in conjunction with marketing and communications director to establish marketing and advertising strategy, review marketing materials and coordinate with private/non-profit and government officials. Recruited, evaluated and trained staff of four program managers and coordinators; oversaw team of 100. Wrote grant applications. • Met with NIH and CDC officials to discuss community engagement activities, recruitment and marketing/communication strategies for clinical trials, resolved funding and budget issues • Implemented staff meetings and retreats to review concerns and plan next steps, boosting team cohesion • Advocated for department at director meetings, increasing recognition and funding • Conducted public speaking engagements with domestic and international audiences on HIV education, vaccine trials and community engagement/recruitment in a multicultural environment Show less



Harborview Medical Center

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Clinical Nurse Program Coordinator-Neurosurgery: Program Coordinator-House Calls

  • Nov 2002 - Apr 2007

  Clinical Nurse Program Coordinator, Neurological Surgery (2004 – 2007) Acted as clinical liaison between patients, families and the neurological surgery team. Coordinated primary care health services and end-of-life clinical conferences. Communicated with social workers and state agencies to ensure medical and social services availability. Advocated for patients and the department at city, state and federal public health meetings. Facilitated state-to-state hospital transfers. • Built reputation as neurosurgical trauma nursing expert; wrote and implemented patient education materials and directed hospital-wide patient education programs • Coordinated clinical services between neurosurgery and medical/surgical departments and represented neurosurgical department at departmental meetings Public Health Program Leader, Community House Calls (2002 – 2004) Collaborated with state agencies, including Department of Public Health, Department of Social and Health Services and Seattle Public Schools to ensure provision of needed services to underserved and vulnerable populations within King County. Collaborated with ethnic communities - East African, Latino, Southeast Asian, Samoan and Native American, and community-based organizations to promote healthy living, education and nutrition. Worked with advocacy groups to develop domestic and family violence support services. Managed complex medical services in collaboration with international clinic’s medical director. Wrote grants to ensure program funding. Acted as program advisor to hospital medical and nursing directors. • Coordinated workload of eight healthcare advocates with caseloads of 100 culturally diverse patients • Accompanied healthcare advocates on home visits to assess clinical and mental health; assessments increased visits to primary care clinics and reduced need for emergency room care Show less



Seattle Children's

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Clinical Nurse Transplant Coordinator

  • Feb 1996 - May 2001

  Coordinated clinical care pre- and post-liver transplantation, managing four-state outpatient referral system. Directed multidisciplinary management meetings. Supervised program staff, including hiring, policy and procedure review and training. Wrote and implemented education materials for patients and hospital staff. • Functioned as hospital’s nursing expert on pediatric liver transplants, acting as clinical educator to nursing and medical staff regarding pediatric liver transplantation • Coordinated clinical services within medical center, facilitated post-discharge care with school representatives and ensured follow up care with patient’s primary care provider • Invited speaker at Children's Hospital local and regional guild meetings; represented Department of Surgery at nursing and departmental meetings Show less