Engy Ramzy
Team Leader at Crescent Egypt Insurance Brokers S.A.E- Claim this Profile
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English Professional working proficiency
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Arabic Native or bilingual proficiency
Topline Score
Bio
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Credentials
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Excel associate
MicrosoftMar, 2022- Sep, 2024
Experience
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Crescent Egypt Insurance Brokers S.A.E
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Egypt
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Insurance
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1 - 100 Employee
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Team Leader
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Mar 2023 - Present
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General insurance senior account Executive
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Apr 2022 - May 2023
Managing a number of individual and corporate portfolio accounts. - Communicating regularly with customers to handling any request for insurance for them.- Managing customer payment procedures and handling suspension cases.- Managing the customer's renewal process.- Following up with customers to notify them of claim investigation results and any planned adjustments.- handle any type of general insurance claims - negotiate with insurance companies about claims.
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General Executive
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Mar 2020 - Mar 2022
-Managing a number of individual and corporate portfolio accounts. - Communicating regularly with customers to handling any request for insurance for them.- Managing customer payment procedures and handling suspension cases.- Managing the customer's renewal process.- Following up with customers to notify them of claim investigation results and any planned adjustments.
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treaty reinsurance junior specialist
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May 2018 - Sep 2019
-Preparing statistics of treaties programs . - Preparing slips of treaties programs . - Preparing SOA of Quarters in regards inwards and outward treaties . - Preparing the XOL premium and the adjustment premium . - Handling all inquires and correspondences between the ceding companies and the reinsurers . - Claim handling and preparing the SOA of the claims. -Preparing statistics of treaties programs . - Preparing slips of treaties programs . - Preparing SOA of Quarters in regards inwards and outward treaties . - Preparing the XOL premium and the adjustment premium . - Handling all inquires and correspondences between the ceding companies and the reinsurers . - Claim handling and preparing the SOA of the claims.
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Orange
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Germany
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International Trade and Development
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1 - 100 Employee
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Adsl Customer Service Representative
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Mar 2018 - May 2018
-Provides answers to clients by identifying problems , researching answers , guiding clients through corrective steps . - Accommodates clients disabilities by recommending devices and techniques . -Provides answers to clients by identifying problems , researching answers , guiding clients through corrective steps . - Accommodates clients disabilities by recommending devices and techniques .
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Alashanek Ya Balady Association for Sustainable Development
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Egypt
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Non-profit Organization Management
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1 - 100 Employee
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Fundraising member
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Nov 2014 - Jun 2015
a) Studying the market and identifying our targeted segments b) Prepare a target list with contacts and simple info. For each company c) approaching the companies by phone or mail. e) Dealing, Negotiations and Contracting. a) Studying the market and identifying our targeted segments b) Prepare a target list with contacts and simple info. For each company c) approaching the companies by phone or mail. e) Dealing, Negotiations and Contracting.
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HSBC
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United Kingdom
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Financial Services
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700 & Above Employee
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Trainee
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Jun 2014 - Jun 2014
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Education
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Actuarial Science _ cairo university
Bachelor's degree, Actuarial Science -
Mostafa kamel language experimental school
Actuarial Science - cairo university