Experience

Al Corniche Club - Resort and Spa, Kuwait

• Kuwait
• Wellness and Fitness Services
• 1 - 100 Employee

• Sales Manager

  • Jan 2018 - Present

  • Performs outside sales to recruit new members through community outreach, corporate programs, and other creative programming to increase club membership.• Provides information and guidance to prospective members regarding club facilities and programs that will help them meet their fitness goals.• Enrolls the prospective member on the most appropriate membership to help them achieve their goals.• Determines the desires, wants and needs of the prospective member by performing a proper Needs Analysis on all Qualified Guests via the Guest Courtesy Card.• Provides information to prospective members in person or over the phone regarding club facilities and programs that suit their individual desires, wants and needs.• Converts telephone inquiries into club visits. Gives tours and trial memberships to prospective members• Meets daily, weekly and monthly Individual Membership Goals as set forth by management.• Solicits prospective members both inside and outside the club by distributing guest passes, asking for referrals, and using other prospecting techniques approved by the club.• Records prospect information in RCM guest log and in an orderly tracking system.• Follows-up on all prospects with effective telephone and mail contact to invite and inspire them to visit and join the club.• Upgrades existing memberships to memberships of a greater value, by adding family members and providing personal training packages.• Prepares for, attends and actively participates in sales meetings.

• Renewal & Retention Manager

  • Sep 2016 - Jan 2018

   Selling the company’s products and services. Work with existing base of customer to grow and retain the base. Quickly learn and work in multiple customer billing, tracking and  Achieving and exceeding monthly sales/renewal quotas as set by management. Adhering to sales guidelines as communicated. Documenting all initial and ongoing customer contacts as required. Quickly learning about and adapting to new products and services. Upholding the highest levels of integrity and customer service. Carrying out other responsibilities as assigned.



ALARGAN

• France
• Personal Care Product Manufacturing

•  CEO Executive Secretary

  • Jun 2014 - Aug 2016

   Completes a broad variety of administrative tasks for the President & CEO including: managing an extremely active calendar of appointments; completing expense reports;  composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings.  Plans, coordinates and ensures the CEO's schedule is followed and respected. Provides "gatekeeper" and "gateway" role, creating win-win situations for direct access to the CEO's time and office.  Communicates directly, and on behalf of the President and CEO, with Board members, donors, Foundation staff, and others, on matters related to CEO's programmatic initiatives.  Researches, prioritizes, and follows up on incoming issues and concerns addressed to the President, including those of a sensitive or confidential nature. Determines appropriate course of action, referral, or response.  Provides a bridge for smooth communication between the President's office and internal departments; demonstrating leadership to maintain credibility, trust and support with senior management staff.  Works closely and effectively with the CEO to keep him/her well informed of upcoming commitments and responsibilities, following up appropriately. Acts as a "barometer," having a sense for the issues taking place in the environment and keeping the President updated.  Provides leadership to build relationships crucial to the success of the organization, and manages a variety of special projects for the President, some of which may have organizational impact.  Successfully completes critical aspects of deliverable s with a hands-on approach, including drafting acknowledgement letters, personal correspondence, and other tasks that facilitate the CEO's ability to effectively lead the company.



Al Dana International Trading & Contracting Co

•  CEO Executive Secretary

  • Feb 2014 - Jun 2014

   Provide administrative and clerical support to the Chairman.  providing secretarial, clerical and administrative support in order to ensure that services are provided in an effective and efficient manner  Direct the general public to the appropriate staff member reports to the First Nation Administrator and is responsible for  providing senior level secretarial and clerical services for the Chief and First Nation Administrator  Maintain the general filing system and file all correspondence  Receive, direct and relay telephone messages and fax messages  Assist in the planning and preparation of meetings, conferences and conferences telephone calls  Make preparations for Band Council and committee meetings  Maintain an adequate inventory of office supplies  Respond to public inquiries  Provide word-processing and secretarial support  Type confidential documents on a word-processing system



Mirus Catering Co.

•  Executive Office Admin

  • Dec 2012 - Feb 2014

   Providing accurate and timely processing of monthly payroll, leave salaries, end of services, benefits / indemnities, and any other employees allowances or benefits.  Maintaining leave, sick, absent and overtime records and reports.  Preparing weekly progress reports for the work activity.  Conducting preliminary interviews for short listed candidates and preparing job offers for approved ones.  Managing the process of all governmental matters and Ensuring the compliance with all prevailing labor law and regulations applicable in Kuwait.  Ensuring the proper planning of all drivers daily work and monitoring their daily movements.  Arranging hotel reservations, accommodation, transportation, Airport pick-up, flight reservations, business visa, and any related matter to either visitors or personnel traveling overseas on business trip.  Managing the procurement of all office supplies, tools, stationery, and any other purchases as per the company policies and procedures.  Managing and maintaining social affairs procedures such as residence renewal, cancellation, transfer and extension, recruitment, issuing of work visa and Visit visa, passport & work permit, and other admin works such as Airport Pickup, Traffic dep., Driving Licenses, Medical Insurance… etc. Supervise, monitor and assist in the workload and work rate of secretaries’ firm-wide ensuring smooth running of projects and functions whilst balancing workloads;  General co-ordination with colleagues at other offices/ branches & Departments.


Arthure Huze School
• English Teacher

  • Oct 2011 - Aug 2012