Experience

Union Capital Limited, Bangladesh

• Bangladesh
• Financial Services
• 1 - 100 Employee

• Assistant Vice President(AVP), ICT Division

  • Jan 2022 - Present

  bti Landmark, Level-08,Plot-16, Gulshan Avenue, Dhaka-1212 Key Responsibilities: • New Core Financial Solution (FinUltimus-LEADS) software implementation.  Responsible as Member Secretary of Project Steering Committee  Responsible as Member Secretary of Project Implementation Team • Core Financial Software (Fintelligent) operation and administration. • EDSMoney and RTGS system operation and administration. • Enterprise Core Network operation and administration. • Overall control & supervision of day to day operation • ICT… Show more Key Responsibilities: • New Core Financial Solution (FinUltimus-LEADS) software implementation.  Responsible as Member Secretary of Project Steering Committee  Responsible as Member Secretary of Project Implementation Team • Core Financial Software (Fintelligent) operation and administration. • EDSMoney and RTGS system operation and administration. • Enterprise Core Network operation and administration. • Overall control & supervision of day to day operation • ICT Policies and Development • ICT Compliance and Documentation • Procurement of all Hardware, Network and Software for ICT Department. • Manage ICT Projects and Procurement • Provide ICT Related Training to end users as required

• Senior Manager, ICT Division

  • Aug 2019 - Dec 2021

  bti Landmark, Level-08, Plot-16, Gulshan Avenue, Gulshan, Dhaka-1212 Union Capital Limited has operations in both the principal segments of financial market: Capital market and financing & investment activities. UCL offers a wide range of complementary investment products like term/lease finance, SME finance, real estate finance, equity finance, etc., issue management, underwriting, portfolio management and corporate advisory services. Key Responsibilities: • Over all control & supervision of day to day operation • Assist in formulating the ICT… Show more Union Capital Limited has operations in both the principal segments of financial market: Capital market and financing & investment activities. UCL offers a wide range of complementary investment products like term/lease finance, SME finance, real estate finance, equity finance, etc., issue management, underwriting, portfolio management and corporate advisory services. Key Responsibilities: • Over all control & supervision of day to day operation • Assist in formulating the ICT policies and operational plans for achieving organizational goal. • Develop and Manage ICT Infrastructure • Ensure ICT Security • Manage Data Centre • Procurement of all Hardware, Network and Software for ICT Department. • Manage ICT Projects • Provide ICT Related Training to end users as required • Business Continuity & Disaster Recovery Management



Delta Life Insurance Company Limited.

• Assistant Vice President (IT Division)

  • Aug 2015 - Aug 2019

  Gulshan-2, Dhaka Delta Life is the renowned insurance company of Bangladesh. They have almost 53 corporate branches in different divisions and districts level which all are online based. All branches are controlled centrally. They have a big Data Center with large network infrastructure and almost 40+ servers (Physical and Virtual) in production and test environments. Key Responsibilities: • Lead the IT Service Team • Manage the company’s enterprise core network infrastructure (including Data… Show more Delta Life is the renowned insurance company of Bangladesh. They have almost 53 corporate branches in different divisions and districts level which all are online based. All branches are controlled centrally. They have a big Data Center with large network infrastructure and almost 40+ servers (Physical and Virtual) in production and test environments. Key Responsibilities: • Lead the IT Service Team • Manage the company’s enterprise core network infrastructure (including Data Center, 53 Corporate Branches and more than 2700 employees). • Administration and maintenance of multi-tier, fully redundant production network architecture with Sophos XG330(2), Cisco2921(2), Cisco5525(2), Cisco Stack C3750X(2), Cisco2960(40) and Cisco Wireless Controller CT2504 (AP 15). • Managing 40+ Servers between Physical and Virtual Server in both production, Test Environment. • Prepare IT operation and Development policy. • Designed, documented and executed appropriate maintenance procedures including system upgrades, patch management and system backups. • Plan for IT budgets as per business requirements and ensure Compliance. • Vendor Management and monitoring SLA`s • Performs troubleshooting and provide end user training as required. Show less



Novotel Limited

• Bangladesh
• Telecommunications
• 100 - 200 Employee

• Senior System Engineer

  • Jul 2013 - Jul 2015

  Shahjadpur, Gulshan-2, Dhaka-1212 NovoTel Limited is the licensed International Gateway (IGW) operator of Bangladesh Telecommunication Regulatory Commission (BTRC) to terminate international voice traffic to and from Bangladesh. They have some sister concerns companies such as NovoCom, NovoAir and Intercloud. NovoAir have 25 Branches for air ticketing system. All these companies are controlled centrally. They have a big network infrastructure and almost 35+ servers (Physical and Virtual) in production. Key… Show more NovoTel Limited is the licensed International Gateway (IGW) operator of Bangladesh Telecommunication Regulatory Commission (BTRC) to terminate international voice traffic to and from Bangladesh. They have some sister concerns companies such as NovoCom, NovoAir and Intercloud. NovoAir have 25 Branches for air ticketing system. All these companies are controlled centrally. They have a big network infrastructure and almost 35+ servers (Physical and Virtual) in production. Key Responsibilities: • Operation and Maintenance of the whole enterprise core network and system solution. • Setup, Configuration and Maintenance of Enterprise network with different products of CISCO, Juniper and Mikrotik products (Router, Switch, Firewall, Bandwidth Manager, Wireless, IP Telephony etc.) • Design, Installation and Administration of Exchange Server 2007/2010/2013 on Windows Server 2008/2012, Active Directory, DHCP, DNS, File Server, Lync2013, Windows clustering and Virtualization. • Setup, Configuration and Maintenance of various virtualization platforms VMware System (VSphere vCenter, ESXi), Citrix system (XenServer, Xencenter) and Hyper-V. • Design and implementation of Blade System (like HP BLc7000 Enclosure) with VCM • Storage System like NetApp, EMC administration and maintenance. • Working with different Linux base server like CentOS, Ubuntu and Debian. • Data Backup, Monitoring, troubleshooting, proactive health check and ensuring security of devices by NMS System, Cacti and Zenoss system. Show less



LEADS Corporation Limited

• Bangladesh
• Information Technology & Services
• 200 - 300 Employee

• Senior System Engineer

  • Jul 2010 - Jul 2013

  Motijheel, Dhaka Key Responsibilities: • Worked as Team Leader of network and system solution • Worked as a project manager of several projects • Plan and Design enterprise network architecture along with enforcement of network security controls as per the guidance and policy. • Setup and Configuration of Network devices like Switch, Router, Firewall, Cisco ASA, CheckPoint, BlueCoat, IP Telephony system and Wireless LAN Controller with AP etc • Designing, Planning, Installation, Troubleshooting… Show more Key Responsibilities: • Worked as Team Leader of network and system solution • Worked as a project manager of several projects • Plan and Design enterprise network architecture along with enforcement of network security controls as per the guidance and policy. • Setup and Configuration of Network devices like Switch, Router, Firewall, Cisco ASA, CheckPoint, BlueCoat, IP Telephony system and Wireless LAN Controller with AP etc • Designing, Planning, Installation, Troubleshooting and Maintenance of multi-vendor hardware which includes Servers, Storage devices, Networking devices, Security Devices etc. • Worked with Security devices like Cisco ASA with CSC-SSM and IPS-SSM and Check Point Internet Security Appliance for security services including firewall security and software updates,Web filtering, Reporting, VPN Management etc. • Exposure to Windows Servers, Exchange Server, LAN, WAN, Virtualization, TCP/IP, Routing, network design, firewalls, Active Directory. • Designing and Implementation of Data Center infrastructure as well as Network Solution. • Responsible for installing and commissioning Wireless equipments as well as supports wireless communication channels.

• System Engineer (IPCC Project-Warid Telecom)

  • Jul 2007 - Jun 2010

  Motijheel, Dhaka LEADS is one of the renowned ICT Solution Providers of Bangladesh. They deliver a complete network and system solutions to clients in the banking, insurance, financial services, production, distribution industries and to government and non-government organizations on project basis. When I joined to LEADS, luckily I was assigned to Warid IP Contact Center(IPCC) project managed and operation services. This was a largest project with Cisco Environment. Key Responsibilities: • Operation and… Show more LEADS is one of the renowned ICT Solution Providers of Bangladesh. They deliver a complete network and system solutions to clients in the banking, insurance, financial services, production, distribution industries and to government and non-government organizations on project basis. When I joined to LEADS, luckily I was assigned to Warid IP Contact Center(IPCC) project managed and operation services. This was a largest project with Cisco Environment. Key Responsibilities: • Operation and maintenance of IP Contact Center (IPCC) Datacenter, Cisco IP Telephony and Call Manager system, Cisco Multilayer Switches, Intelligent Contact Management(ICM), Interactive Voice Response(IVR), Voice Gateway, Cisco SLT, Quality Management, Work Force Management, Cisco E-mail Manager Server and Hyperion Report Server • Configuration and maintenance of Cisco Call Manager and add IP Telephone (Cisco7940/7941) to the Call Manager. • System configuration, Installation, Troubleshooting and Maintenance of multi-vendor hardware which includes Servers, Networking devices, Backup units, Security Devices etc. • Database (IPCC) management and backup for daily, weekly, monthly and yearly.