María Fernanda Valle Herrera

Process Analyst AI at Mimica Automation
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Contact Information
Location
Costa Rica, CR
Languages
  • English Full professional proficiency
  • Portuguese Elementary proficiency
  • Spanish Native or bilingual proficiency

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Credentials

  • Portuguese program
    Centro de Estudios Brasileños
    Jan, 2022
    - Sep, 2024
  • Being a Good Mentee
    LinkedIn
    Sep, 2021
    - Sep, 2024
  • Process Improvement Foundations
    LinkedIn
    Sep, 2021
    - Sep, 2024
  • Working on a Cross-Functional Team
    LinkedIn
    Sep, 2021
    - Sep, 2024
  • Communication Foundations
    LinkedIn
    Aug, 2021
    - Sep, 2024
  • Problem Solving Techniques
    LinkedIn
    Aug, 2021
    - Sep, 2024
  • Teamwork Foundations (2015)
    LinkedIn
    Aug, 2021
    - Sep, 2024
  • Holding Yourself Accountable
    LinkedIn
    Jun, 2021
    - Sep, 2024
  • Strategic Thinking
    LinkedIn
    Jun, 2021
    - Sep, 2024
  • Being an Effective Team Member
    LinkedIn
    May, 2021
    - Sep, 2024

Experience

    • Process Analyst AI
      • Mar 2023 - Present

      • Conducted comprehensive reviews of raw recordings of employee desktop activities to gain deep insights into underlying business processes and their iterations. • Verified and adjusted auto-labeled events, actively contributing to the continuous learning of AI systems and enhancing accuracy over time. • Optimized and fine-tuned process maps, incorporating critical process exceptions and variations for successful automation implementation. • Supported the calculation of key metrics utilized by business users and management to prioritize and sequence automation initiatives. • Provided regular status updates and collaborated with internal and external stakeholders to resolve both workflow and systems-related issues. • Evaluated the quality and release readiness of process maps using meticulous checklists and documentation. • Identified gaps in existing products and internal tools, driving recommendations for enhancements and new feature additions. Show less

    • Bangladesh
    • Advertising Services
    • 1 - 100 Employee
    • Product Compliance Associate Sr
      • Jul 2020 - Mar 2023

      • Classify products based on SOP. • Manage SOPs and instructions provided by managers. • Provide ideas for process improvements to improve process efficiency, quality, and customer experience. • Respond to stakeholders with guidance and flag any updates to leader/manager skills. • Manage, analyze and identify patterns in large data sets. • Skills for making decisions based on given guidelines and in ambiguous contexts. • Management and analysis of data sets. • Knowledge and experience in browsing and researching the Internet: find specific information about products in a timely manner. • Amazon.com Legal and Safety Standards Quality Assurance. • Risk Analysis in the product import documentation. • Verification of documents and management of vendor/supplier appeals. • GEMBA Contact Point. Show less

    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Accounts Payable Specialist
      • Mar 2016 - Jan 2020

      • Management of the billing process as the first point of contact within the End Market finance team. • Full management and support related to taxes, urgent payments, executing the release of documents, creation of reports and follow-up of open purchase orders. Process improvement leader for the stabilization and standardization of various company processes. • Oversee and monitor the different works of the Payment Management Area, through records, constant updating of data, both documentary and execution controls. • SME financial analysis process. • Management of the billing process. • Process Improvement Expert. Show less

    • United States
    • 1 - 100 Employee
    • Procure to Pay Intern
      • Oct 2015 - Feb 2016

      • Invoice processing for Construction Product units, acquisition of process knowledge. • Collaborate with other departments to ensure billing accuracy. • Respond to customer inquiries and complaints. • Keep track of accounts receivable and transactions. • Assist with client account reconciliations. • Prepare and present analytical reports. • Collaborate in audits and purging of monthly and quarterly accounts. • Invoice processing for Construction Product units, acquisition of process knowledge. • Collaborate with other departments to ensure billing accuracy. • Respond to customer inquiries and complaints. • Keep track of accounts receivable and transactions. • Assist with client account reconciliations. • Prepare and present analytical reports. • Collaborate in audits and purging of monthly and quarterly accounts.

Education

  • Universidad Latina de Costa Rica
    Bachelor's Degree of Industrial Engineering, Industrial Engineering
    2013 - 2018
  • Tecnológico de Costa Rica
    Specialization in Project Management, Project Management
    2022 - 2022
  • Universidad Latina de Costa Rica
    Master’s program in Agile Methodologies and Project Management, Agil Project Management
    2023 - 2024

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