Information Technology Infrastructure Manager

• May 2023 - Present

Information Technology System Administrator

• Jun 2017 - Mar 2023

Elaborate budget plan for annual investment in new technology and maintenance of IT infrastructure. Train technical support team sharing the acquired knowledge. Coordinate the hardware and software support team assigning tasks and assisting their accomplishment. Incorporate the acquisition of new security technologies like email security gateway and firewalls. Strengthen IT infrastructure performance and security to adhere to nowadays technology requirements Management of licenses and contracts with solutions and services providers Enforce update, upgrades, and migrations of the technology Infrastructure hardware and software Show less

• May 2014 - Jul 2017

Streamlined company technology security policies to international standards.Authorized and monitored the use of the company's resources.Orchestrated IT security solutions by unfolding policies and guaranteeing their compliance.Lectured cybersecurity best practices to staff against known threats and potential vectors of attack.Secured and hardened of production servers and services, running periodical security assessment.Collaborated with the Network Administrator and Server Administrator to prevent security threats. Show less

• Apr 2012 - May 2014

Analyzed and resolved issues related to transactions and operations in the production database.Collaborated with the software development team releasing new software improvements.Created tailor reports using T-SQL as the main tool on different database engines.Advised users and responding to their inquiries, evaluating, and resolving issues.Assisted the software tester team with the development of stored procedures and SQL scripts.

• Feb 2010 - Mar 2012

Delegated to monitor production database and guarantee its correct performance.Executed database backups as well as daily information calculation processes.Set up database development environments.Monitored and reported incidents and service outages to internal staff and service providers.Increased productivity time to 20 hours monthly developed a bash script for report delivery task