Eng. Emmanuelle Gutierrez Garcia
Project Manager at SLSTECH- Claim this Profile
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Spanish Full professional proficiency
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English Professional working proficiency
Topline Score
Bio
Credentials
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Engineer In Training
Puerto Rico Examining Board of Engineers and Land SurveyorsDec, 2019- Oct, 2024
Experience
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SLSTECH
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United States
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E-Learning Providers
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1 - 100 Employee
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Project Manager
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Jun 2020 - Present
As a Project Manager, I create interactive virtual reality training courses for the pharmaceutical industry utilizing HoloLens and Oculus, which results in less training time and lower turnover rates. I have immense experience in customer service and have helped to construct engineering course development. In my role, I analyze Chabot programming, which leads to fewer customer support calls. I also educate clients on promotions that improve sales profits by strategically publicizing various continuing education possibilities. In addition, I developed many continuing education courses, which increased revenue.
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Claro Puerto Rico
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Puerto Rico
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Telecommunications
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700 & Above Employee
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Help Desk Intern
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May 2017 - Jul 2017
I assisted and supported clients with computer systems, hardware, and software as an Intern. I handled user issues, performed diagnostic tools, and found and implemented remedies in the computer systems of the company's main corporate facility.In less than three months, as a help desk support, I installed a version of Windows 10 with proprietary software on 100+ brand new laptops and desktops. I carried out the process by connecting Ethernet cables to a switch connected to the principal help desk server, which had the Windows 10 image loaded through the UEFI BIOS interface, allowing network booting (PXE). I moved the majority of the data from the old machines to the new ones and installed a Cisco switch to allow the program to run quicker and be loaded on a larger number of machines simultaneously.
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Education
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Polytechnic University of Puerto Rico
Bachelor of Science - BS, Electrical, Electronics and Communications Engineering