Operational Excellence & Performance Improvement Manager

• Mar 2022 - Present

• Leads company efforts to achieve compliance with the following standards: ISO 9001:2015 & ISO 10002:2014 & ISO 26683:2013 Management Systems as project manager. • Assess policies and processes, identify gaps and design to-be processes and policies. • Identify operational optimization opportunities and define solutions to enhance efficiency and effectiveness Identify impact and improvements related to organization structure, governance, data, and technology. • Leads company efforts to achieve compliance with the following standards: ISO 9001:2015 & ISO 10002:2014 & ISO 26683:2013 Management Systems as project manager. • Assess policies and processes, identify gaps and design to-be processes and policies. • Identify operational optimization opportunities and define solutions to enhance efficiency and effectiveness Identify impact and improvements related to organization structure, governance, data, and technology.

Member of Industrial Engineering Council

• Sep 2022 - Present

Project Manager

• Jul 2019 - Mar 2022

• Defined project scope, guidelines, milestones and task allocation to establish and maintain clear 5 years plan and yearly BSC (Balance Score Card). • Maximized customer satisfaction and NPS (Net Promoters Score) through effective partnerships, outsourcing, management shareholder aligned with quality standards and customer requirements. • Supervised project schedules to meet key milestones at every phase Set-up Organizational Excellence unit and develop required framework, methodologies, tools, governance and roadmap. Show less

Supply Chain Supervisor

• Jul 2018 - Jul 2019

• Control Inventory Reorder point and safety stock of the raw material. • Inventory management FIFO and racking system. Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president. • Identify, plan and monitor the implementation of performance improvement projects Utilize Lean, Six Sigma and change management methodologies. • Control Inventory Reorder point and safety stock of the raw material. • Inventory management FIFO and racking system. Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president. • Identify, plan and monitor the implementation of performance improvement projects Utilize Lean, Six Sigma and change management methodologies.

Senior Project

• Mar 2017 - Apr 2018

Applying Six Sigma Approach to reduce products returns. Applying Six Sigma Approach to reduce products returns.