Experience

Susan Gage Caterers

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Catering Captain

  • Feb 2023 - Present

  Support multiple catering events every month, ranging from 20-person intimate events, to 500+ person conferences. Provide professional hospitality services, interacting and developing relationships with guests. Transport food, tables and other items needed to serve food during various high profile business and personal events to ensure that all jobs move smoothly and efficiently. Serve food and beverages to event guests, to ensure all are satisfied. Assist with clean up, and break down of equipment after all events. Advise and support co-workers, to ensure effective delivery of services. Show less



Cafe Milano

• Washington, District of Columbia, United States

• Captain/Server

  • Nov 2018 - Nov 2022

  Successfully supported one of the highest end restaurants in Washington, D.C., serving high profile guests every day, always ensuring constant professionalism and discreteness. Built valued relationships with guests, consistently being requested to personally serve and support regular patrons Developed a detailed knowledge of the food and beverage menus, selling key menu items, and bringing in top sales to the company. Managed private events, setting up specially requested place settings and table decor, and ensured the needs of all guests were met throughout the event. Worked with a 40+ member team each night, effectively running a efficient and professional service. Show less



IL CANALE

• United States

• Server

  • Apr 2014 - Oct 2018

  Delivered exceptional, friendly, and efficient service. Offered food and beverage recommendations to customers with a detailed knowledge of such. Trained new staff members in all restaurant aspects to provide quality service. Consistently adhere to high quality expectations and standards while multi-tasking. Skilled at anticipating, identifying and fulfilling guest needs. Delivered exceptional, friendly, and efficient service. Offered food and beverage recommendations to customers with a detailed knowledge of such. Trained new staff members in all restaurant aspects to provide quality service. Consistently adhere to high quality expectations and standards while multi-tasking. Skilled at anticipating, identifying and fulfilling guest needs.



Tropical Cleaning Services

• Troy, New York, United States

• Cleaning Company Owner

  • Nov 2009 - Jan 2014

  Solicited and negotiated new service contracts. Managed and communicated daily work assignments and scheduled future operations with contractors. Responsible for all machinery maintenance and repairs to maximize performance and reduce downtime. Promoted exemplary customer service. Recruited, trained, and motivated new staff. Solicited and negotiated new service contracts. Managed and communicated daily work assignments and scheduled future operations with contractors. Responsible for all machinery maintenance and repairs to maximize performance and reduce downtime. Promoted exemplary customer service. Recruited, trained, and motivated new staff.