Experience

WIN Family Health

• United States
• Individual and Family Services
• 1 - 100 Employee

• Communit Support Worker

  • May 2014 - Present

  Conduct home visit to assist with all the facets of the health care and daily living issues for youth and adult clients. Talk with family members, and conferred with medical personal and other caregivers to gain better insight into clients back ground and needs.Teaching & Instruction, Encouragement of Positive Change, Skill Demonstrations and Practice, Promote Individual Wellness, Self-Management, and Recovery. Assist in the restoration and/or improvement of Self-Care and Social Skill. Facilitate effective strategies for strengthened Independent

• Community Support Worker

  • May 2014 - Present



Alon Inc

• PC Technician



Alon Inc

• PC Technician

  • Jan 2009 - Jun 2022

  Create tickets in Remedy 7 to support work installing, configuring, testing, maintaining and troubleshoot end user workstation hardware, network peripherals, and networking hardware products. Install printers, scanners and special software when needed remove and add memory switch out hard drives. Responsible for setting up new users and ensuring proper configuration of delivered IT equipment Create tickets in Remedy 7 to support work installing, configuring, testing, maintaining and troubleshoot end user workstation hardware, network peripherals, and networking hardware products. Install printers, scanners and special software when needed remove and add memory switch out hard drives. Responsible for setting up new users and ensuring proper configuration of delivered IT equipment



Randstad Technologies US

• United States
• Staffing and Recruiting
• 700 & Above Employee

• IMAC Technician

  • Dec 2012 - Jan 2019

  Hardware fulfillment requirements include performing the complete imaging and build of PCs to exacting client specifications, physical, on-site installation of PCs, printer and peripheral assets, testing and follow-up support. Responsible for cradle to grave completion of a variety of client hardware and software request service events. These events include but are not limited to new or replacement desktop and laptop imaging and installation, network printer and multi-function device (MFD) installation, PC profiling, software installation and miscellaneous peripheral installation. Direct client contact is frequently required to clarify implementation requirements or schedule installation and interaction with customer IT personnel is mandatory to complete tasks such as obtaining computer names and print queue assignments. Responsible for problem determination resolution, and follow ups on concerned issues for the user. Use Remedy and SRC ticketing system to manager request assignments , tracking and time reporting