Enea Mertiri
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Bio
Experience
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Abissnet
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Albania
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Telecommunications
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1 - 100 Employee
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Jun 2021 - Present
• Sound knowledge on configuring LAN, VLAN, WAN, VPN, SDH, DWDM.• Configuring, Troubleshooting, Technical Support CISCO DWDM• In depth understanding of DWDM and Layer 2 technologies. Intermediate level of knowledge for Layer 3 IP networks.• Familiar with CDC ROADM, coherent transponders, and flex-grid Optical Networks.• DWDM & SDH Fault diagnosis, Root cause analysis.• DWDM Long haul / Ultra Long haul transmission.• Familiar with test equipment such as OTDR, OSA and/or other network analysis tools.• Monitor performance and ensure system availability and reliability.• Reporting network operational status by gathering, prioritizing information.• Basic knowledge of Cisco ACI with SDN.• Configuring & Troubleshooting CISCO, Switch, Router & Security device.• Basic Configuring & Troubleshooting Juniper & Mikrotik Router.• Configuring SIP Phone Using Asterisk.• Configuring CISCO Prime Optics & EPNM for Cisco DWDM Network monitoring & also Sound Knowledge about CISCO CTC, SNMP.• Configuring HUAWEI U2000, ZTE C300-C320 for network monitoring & troubleshooting.• Configuring CISCO ACS (access control server) for secure access to the core devices.• Linux System Administration.• Provided full technical support for 15 ISPs (from the billing system of PPPOE sessions for end-users to implementing, securing, and troubleshooting their networks)• Provided the billing System, 24/7 Proactive Work on Cisco, HPE, and Mikrotik Devices.• Managing the core networks of 15 Internet Service Providers with a total of 54,000 customers. Designed unconventional solutions to effectively address and solve corner case scenarios to best fit the needs of each ISP.• Co-Designed and Implemented the Core MPLS/VPLS Networks to all 3 ISPs.• Designed, configured, and maintained district LAN/WAN devices including Cisco and HPE routers and switches, and ASA and FortiGate firewalls.• Supervised team training for Advanced technologies critical to each project. Show less
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Oct 2015 - Jan 2022
Support and manage the company’ data center infrastructureProvision customer DIA circuits.Deploy, maintain and troubleshoot carrier IP network equipmentSupport NOC and systems security measuresImplement enhanced monitoring and tuning of network infrastructure to improve uptime and performance.Working at all levels in a small company, from design architect to level 1 tech supportDeploying, and maintaining routers and switchesKnowledge of routing protocols and technologies. Ex: OSPF, BGP, MPLS, VLANsExperience with provisioning IP transit capacityExtensive experience monitoring IP traffic and debugging routing issuesFocused on fiber optic and optic components, cabling and interconnect products, technologies and standards.Works equally well as part of a team or as a self-motivated individual.Design, Install, maintain and troubleshoot the customer's network that would include any Data, Voice, Security, or Wireless issues that would be reported.Perform Fiber optic stripping, cleaving, splicing using various Fusion Splicers.Test fiber using a variety of equipment such as VFL and OTDR Show less
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May 2016 - Jul 2017
Planning Design & Presales Department• Manage, maintain and fault clearing of network systems on-site and remotely (MW links, VSATsatellite network, Wireless 2.4/5 GHz PmP/ PtP Network)• Monitor and analyze fault reports via NMS or network interfaces• Third level support, troubleshooting network problems and customer complaints• Manage and process action plans for new installations, upgrade, integration and planning• Configuring and monitoring QoS parameters to ensure service quality based on SLA• Manage site surveys, commission & acceptance tests• Training of other departments regarding wireless technologies• Support and coordinate teams on project implementation, maintenance or failure clearance• Actively participate in other various projects to support Network Department colleagues• Documentation and update of procedures, network topology maps etc.• Preparing procedures and policies for installation and provisioning of wireless equipment• Presales involvement to support to Sales Department for various projects and tenders• Documentation of daily works and projects progress Show less
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Oct 2015 - Jul 2016
Support for XP/Vista/7 users. Mikrotik router, Linksys PoE switches, IP PBX Elastix.Configuration and support for WLAN devices/clients/links.Configuring & support for Cisco Switches & Cisco Routers, LAN, WAN, VLAN, STP, Etherchannel.Creating, testing, and implementing changes to system components and EPON/GPON Optical Fiber NetworksSupport and active monitoring of SLA3 subscribers on NMS, Cacti, SNMP servers.Collaboration in projects such as renewal of hardware components, rollouts, migrations, expansion, monitoring and optimization of the network (routers, switches, firewalls), site connections, etc. Show less
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Arduino
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Appliances, Electrical, and Electronics Manufacturing
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100 - 200 Employee
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Arduino Test
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Aug 2015 - Sep 2015
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3DZ
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Italy
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Machinery Manufacturing
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1 - 100 Employee
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3D
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Feb 2015 - Sep 2015
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IT Manager
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2013 - Jan 2015
• Provide troubleshooting and technical support to customers via phone or email for internet connection and VoIP CPE issues (ADSL, HFC, VSAT, FO, 2.4 GHz and 5.8 GHz wireless network) •Cable TV technical support to identify and troubleshoot terrestrial/satellite set-top box issues • Follow procedures for proper escalation of unresolved problems to the appropriate internal teams • Provide troubleshooting and technical support to customers via phone or email for internet connection and VoIP CPE issues (ADSL, HFC, VSAT, FO, 2.4 GHz and 5.8 GHz wireless network) •Cable TV technical support to identify and troubleshoot terrestrial/satellite set-top box issues • Follow procedures for proper escalation of unresolved problems to the appropriate internal teams
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Education
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Universiteti Metropolitan Tirana
Master of Science (MSc), Telecommunications Engineering -
Universiteti Metropolitan Tirana
Bachelor's Degree, Universiteti Metropolitan Tirana