Ene Onazi
Community Manager at GoodPeople- Claim this Profile
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English Full professional proficiency
Topline Score
Bio
Kehinde Dawood (m.MBA)
Ene is always ready to give her 100% in everything she does, I strongly recommend her for a digital marketing and community manager's role
George Udonte
Ene's work ethic is amazing, and she is easily adjustable to a given situation. Her ability to go out of her way to help others makes her stand out as a Community Manager. She is detailed, and analytic and also approaches every project as a professional. I would gladly recommend her to anyone that needs her services.
Kenneth Adaeze
Ene is an excellent person. she works well in a team, is efficient and reliable. Ene is a goal getter and your best bet if you need a digital marketer!
Kehinde Dawood (m.MBA)
Ene is always ready to give her 100% in everything she does, I strongly recommend her for a digital marketing and community manager's role
George Udonte
Ene's work ethic is amazing, and she is easily adjustable to a given situation. Her ability to go out of her way to help others makes her stand out as a Community Manager. She is detailed, and analytic and also approaches every project as a professional. I would gladly recommend her to anyone that needs her services.
Kenneth Adaeze
Ene is an excellent person. she works well in a team, is efficient and reliable. Ene is a goal getter and your best bet if you need a digital marketer!
Kehinde Dawood (m.MBA)
Ene is always ready to give her 100% in everything she does, I strongly recommend her for a digital marketing and community manager's role
George Udonte
Ene's work ethic is amazing, and she is easily adjustable to a given situation. Her ability to go out of her way to help others makes her stand out as a Community Manager. She is detailed, and analytic and also approaches every project as a professional. I would gladly recommend her to anyone that needs her services.
Kenneth Adaeze
Ene is an excellent person. she works well in a team, is efficient and reliable. Ene is a goal getter and your best bet if you need a digital marketer!
Kehinde Dawood (m.MBA)
Ene is always ready to give her 100% in everything she does, I strongly recommend her for a digital marketing and community manager's role
George Udonte
Ene's work ethic is amazing, and she is easily adjustable to a given situation. Her ability to go out of her way to help others makes her stand out as a Community Manager. She is detailed, and analytic and also approaches every project as a professional. I would gladly recommend her to anyone that needs her services.
Kenneth Adaeze
Ene is an excellent person. she works well in a team, is efficient and reliable. Ene is a goal getter and your best bet if you need a digital marketer!
Credentials
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Digital Marketing Certification
HerTechTrailJul, 2022- Oct, 2024 -
Content Creation: Strategy and Tools
LinkedInApr, 2022- Oct, 2024 -
Social Media Marketing: Managing Online Communities
LinkedInApr, 2022- Oct, 2024 -
We-Discover Mentorship Cohort
WentorsApr, 2022- Oct, 2024 -
Marketing In A Digital World
University of Illinois at Urbana-Champaign| CourseraJan, 2022- Oct, 2024 -
The Fundamentals Of Digital Marketing
GoogleNov, 2021- Oct, 2024
Experience
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GoodPeople
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Information Technology & Services
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1 - 100 Employee
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Community Manager
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Sep 2023 - Present
GoodPeople is a B2B SaaS Startup - A two sided marketplace that enhances company brand visibility and refines the candidate experience through data-driven insights, ensuring job seekers are empowered to choose roles that resonate with their values, life stage, and financial goals. ✔️Provided guidance to help new members navigate the community via personalized interactions leading to a 40% increase in new member engagement. ✔️Incorporated feedback and insights from community members to understand their needs, this contributed to a 25% rise in community engagement. ✔️Implemented a daily resource-sharing initiative to support community members through resource curation, thereby maintaining an active community. Show less
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Tribaja™️
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Spain
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Construction
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Community Manager
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Apr 2022 - Sep 2023
Tribaja is a B2B SaaS Startup - A talent marketplace, and community dedicated to connecting jobseekers from underrepresented groups to inclusive programs and workplaces in the tech and startup space. Tribaja also has a signature event series called Diversitech - it is one of the largest tech conferences on the East Coast and it takes place twice a year.✔️Managed 13k community members on Slack - comprised of jobseekers, career changers, tech professionals, and recruiters/hiring managers, by welcoming new members, facilitating meaningful interactions, providing support via DMs, sharing resources, etc. which led to an 80% rise in community engagement.✔️Collaborated with the Program Team with regard to our Tech Career Accelerator Program (Summer Cohort 2023) - to streamline internal processes regarding data reporting and process improvement, thereby achieving a 90% reduction in data reporting turnaround time and a 95% increase in program efficiency.✔️Fostered partnerships with brands like Teal (A career growth platform that gives you the tools, skills, and recommendations you need to accelerate your career), Actualize (A coding bootcamp for aspiring Software Engineers) etc.✔️Implemented effective community engagement strategies that resulted in an 89% rise in active community members - continuously updated these strategies when needed, using feedback from members.✔️Consistently collaborated closely with cross-functional team members in Social Media, Product, Recruiting etc. to align community initiatives with overall company objectives.✔️Played an active role in growing the Slack community from 4k to 13k members through digital marketing and strategic ideation.✔️Responded to comments on slack posts, DMs and member queries, in an empathetic manner and gave feedback when needed.✔️Organized, set up, and promoted virtual community events like Tribaja Tribe Thursdays, Portfolio Reviews via slack live chat, etc. as a way to support and connect with members. Show less
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Slack Community Manager (Lead) for Diversitech Summit
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Mar 2022 - Mar 2022
✔️Managed the entire Tribaja Slack Community of 4k+ during the 3-day virtual tech event (Diversitech Summit) on the Airmeet platform - responded to inquiries, comments, etc.✔️Welcomed new members to the Summit Channel in Tribaja Slack Community where the Diversitech Watch Party took place.✔️Ensured inquiries from 500+ attendees during and after the summit were handled.✔️Engaged with the 150+ active participants on slack during the Diversitech Summit to keep them responsive.✔️Collaborated with the event team to handle event-related issues that arose in relation to the summit.✔️Managed the Diversitech Summit Slack channel with 1k+ members and dropped live feeds from the summit like resources and gems that were shared, upcoming sessions, speaker graphics, etc.✔️Incorporated feedback from attendees to generate FAQ’s for future Diversitech events. Show less
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Customer Service Representative/Digital Marketing Assistant
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May 2017 - May 2021
Alan-Montez Stitches is a Fashion brand that deals in Bespoke Designs and Apparel both for individuals and businesses. ✔️Managed social media inquiries related to the brand, from customers/prospective customers and maintained a 95% response rate within one hour which led to an increase in customer engagement and a boost in overall brand awareness. ✔️Collaborated in content creation and community engagement across various social media platforms which enhanced the brand's online visibility and audience engagement. ✔️Ensured swift resolution of customer complaints and achieved a 90% resolution rate within 24 hours, also gave feedback on complaints that will take more than 24 hours to handle - ultimately optimizing customer experience, which resulted in a reduction in escalated issues. ✔️Actively pursued professional development through volunteering with the digital marketing team (3 hours weekly) to deepen my knowledge of digital marketing campaigns and gained expertise. Show less
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Customer Service Representative/Digital Marketing Assistant
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Oct 2011 - Nov 2015
HumQueen Consults is a consulting company that handles Events and PR services for individuals, brands, or companies. ✔️Implemented personalized communication strategies to address customer inquiries promptly and with empathy, which boosted customer satisfaction ratings by 55%. ✔️Actively engaged with customers on social media platforms by responding to comments on posts, thereby enhancing the company's online presence. ✔️Collaborated with the marketing team to edit and refine their content, which in turn amplified content engagement rates and contributed to improved audience resonance. ✔️Maintained consistent communication with customers on social media platforms, provided updates, and built lasting connections by direct outreach, which led to a 49% increase in customer engagement and retention rates, thereby strengthening the customer-brand relationship. Show less
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Education
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HerTechTrail Academy
Digital Marketing -
University of Abuja
Bachelor's degree, Political Science