Endre Kalocsai

Senior System Engineer at Balasys
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Contact Information
us****@****om
(386) 825-5501
Location
Budapest, Budapest, Hungary, HU

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Experience

    • Hungary
    • Computer and Network Security
    • 1 - 100 Employee
    • Senior System Engineer
      • Sep 2020 - Present

    • United States
    • Software Development
    • 400 - 500 Employee
    • Enterprise Technical Support Senior Analyst
      • Mar 2017 - Aug 2020

      Providing support for 500+ customer support cases, including Fortune 100 companies for log, and privileged access management products. Knowledge Centered Support champion role; composing 60+ ‘howto’ and troubleshooting knowledge base articles. Technical revision and supervision of knowledge articles written by other engineers. Product and support training 10+ US, APAC, and EMEA colleagues. Supporting the development team by reproducing and investigating 90+ issues in a lab environment, then reporting product defects to development in JIRA. Delivering on-call duty to solve business critical issues. Show less

    • Linux System Adminstrator
      • May 2008 - Jan 2015

      Troubleshooting and installing in production SLES and Red Hat Linux servers. Writing Bash scripts to install and configure Linux servers and JBOSS/Apache/Weblogic applications. Designing innovative application installation standards. Troubleshooting and installing in production SLES and Red Hat Linux servers. Writing Bash scripts to install and configure Linux servers and JBOSS/Apache/Weblogic applications. Designing innovative application installation standards.

    • Information Technology & Services
    • 1 - 100 Employee
    • System Administrator
      • Sep 2004 - Feb 2008

      Delivered complete operation and maintenance for a Budapest online bank with 1000+ retail and corporate customers. Mastering Debian and Red Hat Linux, Nagios, Oracle, MySQL, and network configuration. Delivered complete operation and maintenance for a Budapest online bank with 1000+ retail and corporate customers. Mastering Debian and Red Hat Linux, Nagios, Oracle, MySQL, and network configuration.

  • NABI RT.
    • Budapest, Hungary
    • System Administrator
      • May 2001 - Sep 2004

      Installation and management of Tru64 and Solaris Unix and Debian Linux servers Taking care of Oracle database and system backups with Legato Networker Handling Compaq SAN Storage, detecting disk failures, managing disk arrays. Engage in operation of server room, detecting any issues, racking and cabling Providing back office help desk support. Installation and management of Tru64 and Solaris Unix and Debian Linux servers Taking care of Oracle database and system backups with Legato Networker Handling Compaq SAN Storage, detecting disk failures, managing disk arrays. Engage in operation of server room, detecting any issues, racking and cabling Providing back office help desk support.

  • Banktrade Kft.
    • Budapest, Hungary
    • System Administrator
      • May 2000 - May 2001

      Developing and implementing back office services running on Debian Linux servers Installation and maintenance of Windows NT workstations Operating server room, detecting any issues, racking and cabling servers Providing back office help desk support. Developing and implementing back office services running on Debian Linux servers Installation and maintenance of Windows NT workstations Operating server room, detecting any issues, racking and cabling servers Providing back office help desk support.

  • Tolna Megyei Kórház
    • Szekszárd, Hungary
    • System Administrator
      • Dec 1998 - May 2000

      Installation and maintenance of Windows 95/98 workstations in Novell network Building and troubleshooting coaxial and UTP network Engage in server room operation. Providing office help desk support. Installation and maintenance of Windows 95/98 workstations in Novell network Building and troubleshooting coaxial and UTP network Engage in server room operation. Providing office help desk support.

Education

  • Kecskeméti Főiskola GAMF kar
    Bachelor's degree, Computer Engineer specialized in network technologies
    2005 - 2010

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