Director of Analytics

• Sep 2019 - Present

Product Manager

• Mar 2018 - Sep 2019

 Promoted within 14 months due to strong performance and organizational impact as an Operations Analyst Increased revenue 20% by building a widget that helped consumers find the right water filter for their fridge. Text to find your water filter functionality improved customer experience exponentially. Conducted consumer analysis to find consumer’s biggest pain points which helped research and development team to bring the best product to the market.  Spearheaded a major pricing restructure by redirecting focus on consumer willingness to pay instead of product cost; implemented a three-tiered pricing model which increased average sale 35% and margin 12%. Led the implementation of frequently bought together widget on the company’s website by analyzing consumer’s historical transactions which increased average order value by 22%.  Coached 20 summer interns and completed 20 projects called Customer Journey

Operations Analyst

• Jan 2017 - Mar 2018

Conduct analysis to make forecasts and report to upper executives in e-commerce industry.Wide range of experience with selecting vendors, 3rd party warehouses, fulfillment channels, integration, and streamlining supply chain with automation. Financial Analysis and reporting to Executives (CEO & CFO) showing performance on different Sales Channels such as Amazon, Shopify, and much more company owned domains. Construct Inventory Management and Financial Management tools for accurate inventory projectionsFinancial Analysis, Month End Financial Reporting, Cost Analysis, Prepare P&L, advise accounting department for proper reconciliation, and Inventory EvaluationSupply Chain Analysis, Supply Chain Coordinater, Order Projections, International logistics, Managing Inventory Levels across multiple sales channels domestic and internationalWork with marketing and sales personnel to project sustainable increase in sales volume, create inventory reduction strategies and control stock levelsCoordinate manufacturing activities with all other functions of the organization to optimize costs, efficiency and long term success with vendorsKnowledge in Nutritional, Beauty, and water filter products. Managing from unfinished to finished chain of inventory.

Customer Service and Sales Representative

• Aug 2014 - Jul 2015

• Analyzed credit data and financial statements to determine the degree of risk involved in extending credit or lending money.• Achieved 137% of goal and recognized as top 5% market earner; accomplished by analyzing customers’ financial and demographic data, including geographic, age groups, and salary range• Worked with underwriters to gather customers’ financial documents to make approval process easier. • Analyzed credit data and financial statements to determine the degree of risk involved in extending credit or lending money.• Achieved 137% of goal and recognized as top 5% market earner; accomplished by analyzing customers’ financial and demographic data, including geographic, age groups, and salary range• Worked with underwriters to gather customers’ financial documents to make approval process easier.