Experience

Fiba Perakende Grubu

• Türkiye
• Retail
• 100 - 200 Employee

• Retail Solution Manager

  • Sep 2022 - Present

• POS Solutions Supervisor

  • Aug 2017 - Sep 2022

  Management of Marks and Spencer, GAP and Banana Republic store program (Strategy planning support, GAP analysis etc.)WhatsApp Payment in POS Systems ProjectProject preventing ID conflict in POS Systems ProjectThe functioning of all return processes in POS systems of products purchased online in the retail sector has been 100% automated (Online e-Com Project )Automated the process of sending and tracking of Offline Tax Free transactions in POS systems projectBy managing a POS setup application, I decreased the manuel POS setup processes from 3 hours to 20 minutes in total.Store opening and closing operations.Communication with POS A.Ş about problems &upgrades.Setting up promotion and discount in the store (Cheque campaing, 3 Buy 2 Pay etc.)Supervising & Controlling all POS systems in stores all over Turkey.Solving problems about hardware &software systems in stores.Implementation and improve CRM system for POS system.Using CRM system with our store program.Obtaining monthly reports for senior management about POS System development. (New request,processing request) Show less



C&A

• Germany
• Retail Apparel and Fashion
• 700 & Above Employee

• IT&POS Executive

  • Jul 2014 - Dec 2016

  Management of C&A Turkey store program (Strategy planning support, GAP analysis,etc.)Store opening and closing operationsGiving regular training to store staff about C&A POS system and ProceduresGiving regular training to store managers about C&A POS system and ProceduresSetting up promotion and discounts in the storeStocktaking of storesInstallation and administration of all Client Systems via SCCM User, folder and Group administration with Active Directory System Supervision of IBM Applications (e.g. Lotus Notes) Networking and communication servicesSupervising & controlling all POS & IT systems in stores all over TRSolving problems about hardware & software systems in Head Office & Stores Communicating with Central IT Department about problems & upgrades Obtaining monthly reports for senior managementManagement of local C&A IntranetImplementation of New Generation Cash Register Show less

• IT&POS Specialist

  • Jun 2010 - Jun 2014

  Installation and administration of all Client Systems via SCCM User, folder and Group administration with Active Directory System Supervision of IBM Applications (e.g. Lotus Notes) Networking and Communication Services Supervising & controlling all POS & IT systems in stores all over TR Solving problems about hardware & software systems in Head Office & StoreS Communicating with Central IT Department about problems & upgrades Giving seminars & educations about the systems to the Staff in Stores Obtaining reports to senior management monthly Show less



Smile Holding

• Istanbul, Turkey

• Business Analyst

  • 2007 - 2009

  Developing NETSIS (ERP) Package due to users requests Giving education about NETSIS Solving the problems regarding to NETSIS Developing NETSIS (ERP) Package due to users requests Giving education about NETSIS Solving the problems regarding to NETSIS