Project Manager

• Mar 2023 - Present

Product Manager

• Oct 2021 - Feb 2023

Product Project Manager

• Dec 2018 - Feb 2023

As one of the leaders in the fintech sector, Payfull provides customized SAAS model services to hundreds of corporate firms in numerous industries with its online payment systems and open banking products. To ensure that Payfull's products and services remain innovative in the fintech sector, I carry out my responsibilities as a Product and Project Manager, including: Managing the product development lifecycle, including product analysis, planning, development, acceptance testing, and live implementation. Coordinating with partners, banks, and payment organizations and managing processes. Conducting customer and customer prospect needs analysis and planning. Managing customer application webservice, payment integration, or ERP integration processes. Preparing technical requirement documentation. Providing customer proficiency training and seminars Show less

Product and Project Manager

• Jun 2017 - Nov 2018

As one of the pioneers in the fintech industry, at Netahsilat I was responsible for managing and coordinating various projects and products for our customers in several industries. Project-Based: Project analysis and planning, Creating project plans, Managing project processes, Monitoring and managing software development processes, Customer coordination and process management, Tracking and managing processes with project stakeholders, Providing customer ERP integration process and support, Providing customer application/website API integration process and support, Providing project acceptance testing and delivering to the customer. Product-Based: Tracking developments in the fintech industry, Analyzing sectoral needs, Analyzing customer needs and demands for existing products, Preparing plans for existing and new products, Monitoring product development processes, Providing user acceptance testing for the product. Show less

SharpSpring / GraphicMail Türkiye - Product And Project Manager

• Jan 2014 - Sep 2016

SharpSpring / GraphicMail Türkiye - Product and Project Manager As a member of the Turkish team of SharpSpring/GraphicMail, a marketing automation platform service provider based abroad, I was responsible for: Translating the portal and system, Testing and analyzing system updates and improvements, Reporting any detected problems or deficiencies to the overseas team for correction, Providing current customers with necessary training on automation usage (including preparing training documents and videos), Guiding customers for efficient usage and resolving issues with the overseas technical team in a coordinated manner. Our priority is always a happy customer and efficient work. Show less

Supervisor

• Jul 2013 - Dec 2013

Intel Turkey - Supervisor of Istanbul Anatolian Side and Black Sea Region As the Intel Turkey Istanbul Anatolian Side and Black Sea Region Supervisor/Techy Man/Technology Expert, my responsibilities include: Ensuring the training, supervision, and high morale motivation of assigned personnel in the region, to maintain maximum sales growth. Regular visits to the regional electronics chain stores, creating displays, events, and organizations to increase sales in the region, organizing personnel, and providing necessary training for store personnel and company personnel/promoters. Generating visual and sales reports for the region. Show less

Retail Sales Associate

• Jul 2010 - Jun 2013

As a member of Samsung's team in Turkey, in the notebook retail operation, at a leading electronics chain store in Turkey; Introduction of Samsung notebook products to store personnel and provision of sales-increasing information, display of products in the store, provision of sales and marketing operations, and reporting to Samsung Turkey Team have been carried out As a member of Samsung's team in Turkey, in the notebook retail operation, at a leading electronics chain store in Turkey; Introduction of Samsung notebook products to store personnel and provision of sales-increasing information, display of products in the store, provision of sales and marketing operations, and reporting to Samsung Turkey Team have been carried out

Retail Sales Associate

• Jun 2009 - Nov 2009

IPC Group Product Sales Support IPC Group Product Sales Support