Experience

Big Daddy's

• United States
• Restaurants

• Bartender Manager

  • Jul 2012 - Present

  • Assist other bartenders with daily set-up, inventory, and register training • Create drink specials to help attract customers • Order and stock inventory • Maintain high standards of cleanliness and safety • Serve drinks, customer service, sales, and managerial functions • Completing other miscellaneous duties that is required by management • Assist other bartenders with daily set-up, inventory, and register training • Create drink specials to help attract customers • Order and stock inventory • Maintain high standards of cleanliness and safety • Serve drinks, customer service, sales, and managerial functions • Completing other miscellaneous duties that is required by management



WMATA-Metro

• Customer Service Specialist

  • 2004 - 2011

  Provided routing & scheduling information throughout the entire Washington Metropolitan area. Identified & responded to customer complaints & inquiries concerning bus/rail fare, hours of operation, connection with public/private transit operations Handled high call volumes Operated manual & automated computerized equipment to assist customers with clear & concise information in a timely manner Utilized transit resources such as maps, brochures, headways, service changes, etc... Placed orders or mail published schedules, borchures, or bus/rail information to customers in & out of the region Effectively operated the TTY/TDD systems when needed Illustrated Bulletin boards with updated information on Metro's resources & Colleagues Distribute memos to colleagues about the necessary rail delays, track maintenance, scheduled events Maintaining professional interpersonal skills with internal employees & management Show less



Murry's Inc.

• United States
• Food Production
• 1 - 100 Employee

• Cashier/Produce Clerk

  • Jun 1999 - Jul 2003

  Audited totals for the day Kept store well stocked and neat Placed daily orders for merchandise Count inventory in data-entry software Set up public displays on front-end Unloaded & Loaded Produce on & off delivery trucks daily Conducted training sessions for new employees Identified & Investigated Customer complaints & inquiries Maintained a daily log of the necessities in Produce Audited totals for the day Kept store well stocked and neat Placed daily orders for merchandise Count inventory in data-entry software Set up public displays on front-end Unloaded & Loaded Produce on & off delivery trucks daily Conducted training sessions for new employees Identified & Investigated Customer complaints & inquiries Maintained a daily log of the necessities in Produce