Emon Khastagir

Senior Manager at Mango Teleservices Limited
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Contact Information
us****@****om
(386) 825-5501
Location
Bangladesh, BD
Languages
  • English Full professional proficiency
  • Bangla Native or bilingual proficiency
Skills

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Bio

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Credentials

  • CCNP (R&S)
    Cisco
    Jan, 2016
    - Nov, 2024
  • CCNA
    Cisco
    Jan, 2013
    - Nov, 2024

Experience

  • Mango Teleservices Limited
    • Bangladesh
    • Telecommunications
    • 1 - 100 Employee
    • Senior Manager
      • Jul 2022 - Present

      • Lead a team of managers and employees in overseeing the day-to-day operations of the ISP, ensuring seamless service delivery and high customer satisfaction.• Developed and implemented strategies to optimize network performance, resulting in increased reliability, reduced downtime, and improved service quality.• Oversaw the installation and maintenance of network equipment, ensuring compliance with industry standards and best practices.• Managed vendor relationships and negotiated contracts to secure cost-effective solutions and improve service offerings.• Conducted regular performance evaluations, provided feedback, and mentored team members to foster professional growth and development.• Collaborated with cross-functional teams to design and implement new products and services, aligning with market demands and customer needs.• Developed and monitored key performance indicators (KPIs) to assess operational efficiency, identify areas for improvement, and drive performance optimization initiatives Show less

    • Manager
      • Aug 2020 - Jun 2022

      --Planning and implementation of new international links according to business growth.--Multiple project handling and co-ordination.--Efficient management of Route Optimization, Traffic Engineering, Load Balancing etc.--Planning for capacity upgrade, new licensing, APNIC IP & ASN, Netflow management and other internet traffic analyzing tools .--Configure and monitor System services--Supervise, monitor & administer client routing and service quality.--Implement various open source NMS (MRTG, PHP WeatherMap, Nagios-Centreon, Rancid, Zimbra Mail Server, SmokePing, Request Tracker, Route Server and Looking Glass etc.)--Assessment, design and deployment of new technologies to meet business requirements of the company.--Proactive maintenance to ensure 99.999% uptime for Core and aggregation layer.--Internet Transit and Peering.--QoS design and deployment in core and aggregation.--Maintained all Sr Network Engineering responsibilities--Interconnection and Peering Management--Traffic optimization and improve user experience by deploying CDN node - AKAMAI, Google GGC, FNA. Show less

    • Assistant Manager
      • Jun 2015 - Aug 2020

      --Maintain and manage customer relation from technical aspect. -- Manage business unit and technical unit for IP transit services--.Dealing with Upstream and downstream from different aspect to ensure their requirement.-- Technical management for core , aggregation and access network with intelligent systems.--Planning and analysis of OSPF, BGP, and other IP routing including effective policy for efficient traffic management. --Port, VLAN, ACL, Firewall, STP, Port-channel/EtherChannel configuration and troubleshooting -- Work in both cisco IOS , IOS-XR and Unix environment .-- Ensure technical and management reporting from team and also report to concern Line Manager.-- Mentoring and upgrading technical resources. -- Involve at troubleshoot issues with correspondence with vendors and experienced in TAC case handling with Cisco experts and google Team.-- Work with Google (GGC) for installation & setup of peering and GGC node hosting in Chittagong, Bangladesh.-- Work Akamai node installation & setup.-- Work on technical issues for maintenance, upgrade and new key installations. -- Performing R&D for Network Optimization.--Multiple project handling and co-ordination --IP planning and allocation, co-ordination with customers and APNIC regarding IP and AS allocation to the customers,--IPv6/IPv4 address planning and configuration, Show less

    • Senior Engineer (O&M)
      • Jun 2013 - Jun 2015

      -Dealing with Upstream and downstream from different aspect to ensure their requirement.- Plan, design and dimensioning of Countrywide Transmission network- Multiple POP implementation plan, design and dimensioning -Planning and analysis of OSPF, BGP, and other IP routing including effective policy for efficient traffic management. -Port, VLAN, ACL, Firewall, STP, Port-channel/EtherChannel configuration and troubleshooting - Disaster Recovery site implementation plan, design and dimensioning - Deployment of IPv6 network-Implement some monitoring techniques with Syslog and PHPLOGin - IDS and DOS/DDOS attack mitigation-Recommend different, testing and deployment - Region based traffic analysis-SW evaluation and recommend HW, testing and deployment Show less

    • Engineer
      • Nov 2011 - Jun 2013

      – Plan, Design and Deployment of IIG core network – Implementation of community based traffic engineering and load balancing technique– Configuration, implementation and fine tune of deep packet inspection system (Cisco SCE)- Capture Packet analysis with wireshark

  • AGNI Systems Limited
    • Bangladesh
    • Technology, Information and Internet
    • 100 - 200 Employee
    • System Engineer
      • Sep 2007 - Oct 2011

      – Plan, design and deployment of Core, Aggregation and Access network of Agni System Ltd with different PoPs located in Dhaka and Chittagong . – Maintaining L2 network, Radio network and Fixed WiMax network of Agni. – Plan, design and deployment of VPN solution for different multinational organizations (US Embassy, Coats Bangladesh, Standard Chartered Bank,Cosmos Group etc. ) with countrywide and overseas branches – Installation, Configuration & Management of Red Hat, Fedora, Slackware and CentOS based server with SQUID, DNS, Firewall, ADSL Concentrator, Cisco routers and switches. -Monitoring and troubleshoot of Qmail based Mail Servers. -Configuring Zyxell,Mikrotik,Netgear,Micronet,Linksys VPN routers for IPSEC,PPTP,EOIP Tunnel establishment. Show less

  • Chittagong Telecom Services Ltd.
    • Chittagong
    • System Engineer
      • Feb 2006 - Aug 2007

      -- Implementation and design of a Fiber ring network . --Configure DNS in a linux based environment -- Configure MAIL Server (postfix, sendmail , qmail)in linux for different client --Configure proxy server in linux -- Implementation and design of a Fiber ring network . --Configure DNS in a linux based environment -- Configure MAIL Server (postfix, sendmail , qmail)in linux for different client --Configure proxy server in linux

Education

  • University of Science and Technology of Bangladesh
    Master of Business Administration (MBA), Finance and Financial Management Services
    2012 - 2013
  • International Islamic University Chittagong
    Bachelor of Science (B.Sc.), Computer Science and Engineering
    2001 - 2005
  • Govt city college , chittagong
    HSC, science
    1997 - 1998

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