Experience

GenderGP

• Singapore
• Health and Human Services
• 1 - 100 Employee

• Pharmacy Liaison Manager

  • Apr 2021 - Present

  As a Pharmacy Liaison Manager at GenderGP, I serve as the primary liaison between our Health Team and pharmacy partners, managing the GenderGP Pharmacy Hub and ensuring all information is accurate and up-to-date. My role includes: - Managing daily operations related to prescriptions and pharmacy partners, maintaining accurate, timely communication on pricing, stock availability, and planning. - Monitoring returned prescriptions, identifying trends, and improving the return rate. - Proactively managing service level issues and collaborating with the Relationship Manager to ensure stakeholder adherence to working agreements. - Utilising the Pharmacy Information Request Protocol to monitor requests from partnered and non-partnered pharmacies. - Collaborating on and providing feedback for new protocols, processes, and policies. - Coordinating audits and reviewing prescription-related protocols with external partners. - Facilitating the integration of new clinical prescribers into our technology, working closely with the Senior Clinical team. - Championing the Clynxx System, maintaining the Clynxx Provider Use Protocol, addressing stakeholder feedback and inquiries, and troubleshooting technical issues. - Upholding GenderGP's spirit of inclusivity and positivity remaining approachable and considerate. - Identifying and communicating improvements and efficiencies for GenderGP's services, considering service users and broader business demands. - Ensuring up-to-date, accurate daily, weekly, and monthly reporting. Show less



Capita

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• Assistant Sales Manager

  • Mar 2017 - Oct 2017

  As a Sales Manager, my primary focus is to drive revenue growth and achieve organisational targets by strategically leading and motivating a high-performance sales team. I bring a wealth of experience in developing and implementing effective sales strategies, optimising sales processes, and fostering strong relationships with key stakeholders. My responsibilities include: - Developing and executing strategic sales plans that align with corporate goals and objectives, ensuring consistent revenue growth and target achievement. - Recruiting, training, and mentoring a team of sales professionals, providing ongoing coaching and support to enhance their performance and capabilities. - Continually analysing market trends, customer needs, and competitor activities to identify new business opportunities and refine sales strategies. - Establishing and maintaining strong relationships with key clients, industry partners, and stakeholders, promoting brand awareness and loyalty. - Collaborating with cross-functional teams, including marketing, product management, and customer service, to ensure seamless coordination and delivery of exceptional customer experiences. - Implementing and monitoring key performance indicators (KPIs) to track progress and make data-driven decisions that optimise sales performance. - Utilising a consultative sales approach to effectively identify customer needs and provide tailored solutions that create lasting value. With a proven track record of achieving and surpassing sales targets, I am committed to driving sales excellence and fostering a culture of success within the organisation. My passion for building and nurturing client relationships, combined with my ability to develop and execute innovative sales strategies, positions me as a valuable asset to any organisation seeking to elevate its sales and performance. Show less



Royal Navy

• United Kingdom
• Armed Forces
• 700 & Above Employee

• Trainee Warfare Specialist - Sensors SSBN (Submariner)

  • Jul 2016 - Sep 2016

  As a Warfare Specialist SSBN (Submariner) in training with the Royal Navy, I acquired a diverse range of skills and experiences that have significantly enhanced my professional capabilities. These include: - Team building: Developing strong interpersonal skills and fostering a collaborative mindset, which facilitated effective teamwork and communication in high-pressure environments. - Physical and mental resilience: Strengthening my physical and mental endurance through rigorous training exercises, enabling me to adapt and thrive in challenging situations. - Problem-solving: Cultivating the ability to approach complex problems from various perspectives, incorporating innovative solutions and leveraging past experiences to overcome obstacles. - Career development: Building upon my existing skillset and experiences to effectively transition and excel in my civilian career, integrating the discipline and resilience gained during my time with the Royal Navy. These invaluable skills, acquired during my training with the Royal Navy, have equipped me with the tools necessary to excel in any professional environment and contribute to a successful and fulfilling career. Show less



Oxfam

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• Departmental Manager (Volunteer)

  • Feb 2013 - Jul 2016

  During my time as a Volunteer Team Manager at Oxfam, I made a significant impact on the organisation's efforts to support women and children in need. While simultaneously fulfilling my role as a dedicated carer for partner, I demonstrated exceptional time-management and multitasking abilities, ensuring that I excelled in both personal and professional capacities. At Oxfam, I was instrumental in driving the continued growth of women's and children's clothing donations, playing a pivotal role in the organisation's mission to alleviate poverty and improve lives worldwide. My responsibilities and skills acquired during this time include: - Inventory Management: Overseeing the sorting, organising, and displaying of clothing donations, ensuring a well-maintained and visually appealing store environment. - Team Leadership: Recruiting, training, and supervising a team of volunteers, fostering a collaborative and supportive atmosphere to enhance productivity and volunteer satisfaction. - Relationship Building: Engaging with donors, customers, and local community members to raise awareness about Oxfam's initiatives and strengthen the organisation's impact. - Sales and Marketing: Implementing strategic promotions and merchandising techniques to maximise sales revenue and support Oxfam's ongoing charitable programs. - Time Management and Adaptability: Successfully managing multiple responsibilities, including caregiving and volunteering, while maintaining a strong commitment to making a difference in the lives of others. My experience as a Volunteer Team Manager with Oxfam has provided me with a unique set of skills and a deep understanding of the power of community engagement in creating positive change. This invaluable experience has instilled in me a strong sense of purpose and a passion for contributing to meaningful causes. Show less



EXCEL IN DATA

• Managing Director

  • Nov 2010 - Dec 2012

  Set-up a financial data sales business following on from my career at Clarion Direct. Built a portfolio of clients, acquired a financial database and negotiated large sales orders. Set-up a financial data sales business following on from my career at Clarion Direct. Built a portfolio of clients, acquired a financial database and negotiated large sales orders.



Picsolve International Ltd

• United Kingdom
• Entertainment Providers
• 100 - 200 Employee

• Team Leader

  • Apr 2009 - Sep 2010

  Responsible for assisting in the management of ride photo sales and a team of sales staff, reporting to the manager and area manager. Also responsible for providing clear lines of communication between the sales team and management. Responsible for assisting in the management of ride photo sales and a team of sales staff, reporting to the manager and area manager. Also responsible for providing clear lines of communication between the sales team and management.



Clarion Direct Marketing

• Sales Account Manager

  • Feb 2006 - Nov 2008

  Began in the sales department and quickly scaled the ladder moving to sales manager within 3 months. My responsibilities included managing a sales team of 15, negotiating deals for data and monitoring the CRM system. I ensured sales targets were always exceeded. I also took on recruitment, designed and implemented new staff incentive schemes and introduced the company to CRM systems. Began in the sales department and quickly scaled the ladder moving to sales manager within 3 months. My responsibilities included managing a sales team of 15, negotiating deals for data and monitoring the CRM system. I ensured sales targets were always exceeded. I also took on recruitment, designed and implemented new staff incentive schemes and introduced the company to CRM systems.