Senior Global HR Business Partner

• Oct 2023 - Present

People Partner

• Apr 2023 - Sep 2023

Senior HR Business Partner

• Jun 2021 - Mar 2023

Senior HR Business partner, operating regionally across the South. Partnering multiple Delivery Sites to deliver the last mile of our operation. Senior HR Business partner, operating regionally across the South. Partnering multiple Delivery Sites to deliver the last mile of our operation.

Senior HR Business Partner

• Dec 2018 - Jun 2021

-Operating as a strategic business partner to managers across INTO University Partnership, both in Brighton and the Rest of World (ROW) - Excludes Asia and US - Leading the roll out and embedding of key people initiatives to Brighton and ROW managers, such as Performance Related Pay, Performance Coaching, Grades and Titles and Management Development -Proactively developing strategies to respond to key business issues -Leading on the resourcing strategy for Brighton and ROW - Acting as a thought leader to senior managers in Brighton and ROW - Leading on the continued development of appropriate HR policies, procedures and processes which mitigate organisational risk and provides the toolkit managers need to deliver the people agenda - Ensuring that best practice people policy and processes are embedded to maximise fairness, diversity and support a high-performance culture - Supporting managers with the delivery of change projects through effective communication, consultation, training and development and coaching Show less

Learning and Development Manager

• Jul 2016 - Nov 2018

Digital Transformation: -Leading the digital culture and capability strategy to support the digital transformation within Vodafone -Led the first Group Services Digital Learning Week - 26 sessions over 5 days on digital and technology focused on giving employees the opportunity to learn more about key digital trends and technologies, hear from internal and external experts, and experience some of the innovations for themselves in order to build curiosity and learning culture (7500 employees and 74% average NPS) -Involved in several high profile global digital projects as a key stakeholder -Project Managed a Digital Leadership Bootcamp and led a global roll out for 350+ leaders -Spearheaded the Digital Ninjas reverse mentoring programme for 80+ senior leaders across group services: Digital savvy millennials mentor senior leaders to support their understanding of digital and new technologies. Our Digital Ninjas also support the leaders’ adoption, promotion and ongoing use of digital workplace tools and apps -Grew the Digital Ninja community to 300+ with a focus on providing employees wider access to support and training on digital tools and mind-set as well as providing the Ninja community access to opportunities to input, innovate and continue their own learning Customer Experience: -Facilitated and managed a 2-day Customer Experience Excellence programme for 350+ leaders to drive a culture of customer obsession achieving an average NPS of 93% -Created post course learning interventions to support all employees to think and put the ‘customer first’ Leadership and Development: -In line with significant changes to the Performance management process led a global blended learning offering focusing on personal development and career development programme for 7000+ employees to support an ambition of a development and continuous learning culture, 89% of employees who utilised the offering said it was ‘very useful’ Show less

HR Business Partner

• Jun 2014 - Jul 2016

Partnered with the leadership team and line managers to support, challenge and drive engagement, recruitment and associate development. Performance Development and Engagement: -Partnered client group throughout 3 annual performance development processes ensuring consistency and quality. Used the process in conjunction with line managers to identify potential talent for future pipeline -Partnered line managers to diagnose employee engagement issues, driving meaningful conversations and providing functional expertise to build quality action plans that deliver against engagement goals Change: -Successfully deployed a global change to the Mars Inc. job & pay framework across a group of 450+ employees -Successfully aligned several key processes and polices with the UK Mars Business necessary for future efficiencies across core HR operations -Support the unit leadership team on ongoing organisation design projects Employee Relations and core HR: -Owning all employee relation issues end to end within client group including performance improvement, investigations, disciplinary and occupational health -Responsible for the end to end payroll process including managing the relationships with key stake holders throughout the process, collating all data and carrying out extensive checks before monthly payment -Key user for all HR systems – responsible for updating, maintaining and ensuring date quality and accuracy throughout -Responsible for managing the external car fleet and accident management providers including the relationship, SLAs, acting as key point of contact and related invoicing -Proactively striving for continuous improvement and efficiencies across all HR signature processes Leadership and Talent: -Created and deployed a Line Management Excellence programme including a 3-day training workshop for 43 line managers Show less

Placement Office Student Assistant

• Sep 2013 - Mar 2014

Provided one to one support to second year students who were applying for Industrial placements, proving feedback to students on their CV covering letters or applications and guidance on all stages of the application process as well as first-hand knowledge of the assessment centre stage. Ran mock assessment centres. Presented to 100+ students at placement office events. Provided one to one support to second year students who were applying for Industrial placements, proving feedback to students on their CV covering letters or applications and guidance on all stages of the application process as well as first-hand knowledge of the assessment centre stage. Ran mock assessment centres. Presented to 100+ students at placement office events.

Customer Sales Advisor

• May 2008 - Aug 2012