Emmanuel Valenzuela

Security Professional at The Thermal Club
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Contact Information
Location
US

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Experience

    • United States
    • Recreational Facilities
    • 1 - 100 Employee
    • Security Professional
      • Mar 2020 - Present

      • Responsible for the security and safety of club members, their guests and staff on property. • Maintains friendly and professional member interactions. • Monitors surveillance equipment. • Provides transportation to club members and guests. • Processes member’s requests with a sense of urgency without compromising company policies. • Responsible for the security and safety of club members, their guests and staff on property. • Maintains friendly and professional member interactions. • Monitors surveillance equipment. • Provides transportation to club members and guests. • Processes member’s requests with a sense of urgency without compromising company policies.

    • Entertainment Providers
    • 1 - 100 Employee
    • Teather team member
      • Feb 2018 - May 2020

      • Always provided customer with exceptional customer service by smiling, keeping eye contact, and thanking them for their business at the end. • Monitored auditoriums for proper behavior and security hazards. • Helped guests find their seats. • Cleaned theaters between showings. • Back up cashier, rang up sales, handled cash, debit and credit transactions. • Always provided customer with exceptional customer service by smiling, keeping eye contact, and thanking them for their business at the end. • Monitored auditoriums for proper behavior and security hazards. • Helped guests find their seats. • Cleaned theaters between showings. • Back up cashier, rang up sales, handled cash, debit and credit transactions.

    • 1 - 100 Employee
    • Manager
      • Mar 2016 - Jan 2020

      •Handled all customer related issues in a gracious manner and in accordance with company policies • Shared best practices for food handling and customer service with other team members to help improve the store’s efficiency.• Responsible for daily food inventory.• Responsible for team member’s trainings and food certifications.• Operated a cash register for cash, debit and credit card transactions with 99% accuracy.

    • Shift Manager
      • Mar 2016 - Oct 2019

Education

  • College of the Desert
    Associate's degree, Criminal Justice/Police Science
    2012 - 2015

Community

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