Emmanuel N.
SAP Solutions Consultant and Customer Engagement Executive at Microware Solutions Limited- Claim this Profile
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English Professional working proficiency
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Igbo Native or bilingual proficiency
Topline Score
Bio
Credentials
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AWS Partner: Accreditation (Technical)
AWS Training OnlineJun, 2023- Oct, 2024 -
SAP Certified Application Associate - SAP S/4HANA Cloud - Public Edition - Sourcing and Procurement 2023
SAPJun, 2023- Oct, 2024 -
Customer Engagement Skills - SAP Customer Success
SAPMay, 2023- Oct, 2024 -
SAP Analytics Cloud – Become an Augmented BI Expert
SAPMay, 2023- Oct, 2024 -
AI Ethics at SAP
SAPFeb, 2023- Oct, 2024 -
Adapting the UI in SAP S/4HANA Cloud Using SAP Screen Personas
SAPOct, 2022- Oct, 2024 -
SAP Certified Application Associate - SAP Business ByDesign Implementation Consultant
SAPSep, 2022- Oct, 2024 -
Confidential Communication in the Internet
SAPAug, 2022- Oct, 2024 -
Cybersecurity Basics - Exam
SAPAug, 2022- Oct, 2024 -
Cyberthreats by Malware
SAPAug, 2022- Oct, 2024 -
Intelligent Automation for SAP Business ByDesign and SAP Business One
SAPAug, 2022- Oct, 2024 -
SAP Business ByDesign Financials
SAPAug, 2022- Oct, 2024 -
Confluence Fundamentals Badge
AtlassianJun, 2022- Oct, 2024 -
Jira Fundamentals Badge
AtlassianJun, 2022- Oct, 2024 -
Jira Service Management Fundamentals Badge
AtlassianJun, 2022- Oct, 2024 -
SAP Business ByDesign Administration
SAPOct, 2021- Oct, 2024 -
SAP Innovation & Advisory Knowledge 2020 - SAP Digital Supplier Network Ambassador
SAPAug, 2021- Oct, 2024 -
Solution Knowledge 2021 - SAP Business ByDesign BYD30 Supply Chain Management
SAPMay, 2021- Oct, 2024 -
SAP Business ByDesign Supply Chain Management
SAPNov, 2020- Oct, 2024 -
SAP Business ByDesign Customer Relationship Management
SAPOct, 2020- Oct, 2024
Experience
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Microware Solutions Limited
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Nigeria
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IT Services and IT Consulting
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1 - 100 Employee
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SAP Solutions Consultant and Customer Engagement Executive
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Sep 2022 - Present
• Implemented and provided exceptional support services for SAP products, catering to companies with significant on-site and online presence and delivered exemplary post-Go-Live support to esteemed clients such as CONEX Group (Liberia), Anoh Gas Processing Company (AGPC), DeltaTek Group Limited, STRICKLAND Services Limited, and B G Technical Limited• Successfully configured the Budget-Control setup in SAP Business ByDesign, achieving outstanding results for Anoh Gas Processing Company (AGPC) in 2022.• Actively engaged with customers and clients to understand their specific ERP technical needs, ensuring optimal solutions, provided comprehensive technical support, and conducted impactful end-user training for SAP Business ByDesign and SAP Business ONE.• Conducted insightful analysis of clients' business processes, harnessing the power of SAP Products to drive substantial outcomes and delivered exemplary post-Go-Live support to esteemed clients such as CONEX Group (Liberia), Anoh Gas Processing Company (AGPC), DeltaTek Group Limited, STRICKLAND Services Limited, and B G Technical Limited. Show less
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Team Associate: Finance, System Support, and Infrastructure Administration
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Jan 2021 - Aug 2022
• Provided comprehensive support for; SAP Applications, including user assistance, system administration, and troubleshooting.• Conducted training sessions to empower users in effectively utilizing SAP Applications.
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Intern
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Aug 2020 - Dec 2020
• Conducted in-depth research on SAP applications and technologies to understand their potential in solving business challenges.• Actively contributed to the team by assisting with various tasks, including user support and troubleshooting.• Continuously sought learning opportunities from experienced SAP professionals to enhance skills and knowledge.
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Admiralty Travel & Tours Ltd
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Nigeria
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Travel Arrangements
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1 - 100 Employee
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Travel Agent
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Jul 2019 - Dec 2019
• Managed local and international flight bookings, ticketing, and reservations. • Expertise in creating vacation packages, including honeymoon tours, conference packages, and educational tours. • Provided in-plant travel agent services for corporate organizations, utilizing Amadeus and Sabre Corporation systems. • Managed local and international flight bookings, ticketing, and reservations. • Expertise in creating vacation packages, including honeymoon tours, conference packages, and educational tours. • Provided in-plant travel agent services for corporate organizations, utilizing Amadeus and Sabre Corporation systems.
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Ministry of Lands, Public Works, Housing, and Urban Development
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Government Administration
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100 - 200 Employee
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Personnel Clerk
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Dec 2017 - Oct 2018
• Assisted in the preparation of documents for the swearing-in of public officers and political office holders in collaboration with the Secretary to the State Government. • Managed the salaries administration of public office holders • Assisted in the preparation of documents for the swearing-in of public officers and political office holders in collaboration with the Secretary to the State Government. • Managed the salaries administration of public office holders
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Education
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2012 - 2017
Abia State University
Bachelor's degree, Estate Management -
2019 - 2019
Universal School of Aviation
Diploma of Education, Advanced Ticketing/Reservation and Tourism
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