Emmanuel Kojo Gyamfi

Graduate Teaching Assistant at School of Information Technology at the University of Cincinnati
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Contact Information
us****@****om
(386) 825-5501
Location
Cincinnati, Ohio, United States, US
Languages
  • English -
  • Twi -
  • Dagbani -

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Credentials

  • Data Analytics Essentials
    Coursera
    Nov, 2021
    - Nov, 2024
  • Introduction to Data Analytics
    Coursera
    Nov, 2021
    - Nov, 2024
  • Project Management: The Basics for Success
    University of California, Irvine Division of Continuing Education I Coursera
    Aug, 2021
    - Nov, 2024
  • Practical Java Basics Course with Real-life Examples
    Udemy
    Mar, 2021
    - Nov, 2024
  • System Administration and IT Infrastructure Services
    Coursera | Google
    Mar, 2021
    - Nov, 2024
  • IT Security: Defense against the digital dark arts
    Coursera | Google
    Dec, 2020
    - Nov, 2024

Experience

    • United States
    • Higher Education
    • 1 - 100 Employee
    • Graduate Teaching Assistant
      • Aug 2022 - Present

    • United Kingdom
    • Manufacturing
    • 700 & Above Employee
    • Customer Development I.T Manager / MIS Support Manager
      • Nov 2021 - Jul 2022

  • Concepts Make it Happen
    • Greater Accra, Ghana
    • Project Coordinator
      • Jan 2021 - Oct 2021

      • Provide strategic direction and leadership to the Supervisors and lead communication with client and Manage/lead the day to day running of the project and Resolve all project issues • Manage Project Supervisors and ensure all project deliverables, guides are adhered to strictly as well as to Drive and ensure Supervisors and merchandisers are meeting daily set project KPIs. • Train, develop and guide Merchandising Team, in order to provide acceptable Corporate Trade Standards across the agreed outlets and Lead all communication on the project. • Reporting Daily, Weekly and Monthly and also conduct monthly audit of the stores to ensure they are compliant on all perfect store parameters on communicated blueprint. • Performed any other duties that were assigned from time to time by the Director and Responsible for managing allocated stores, protection and maintenance of all assigned Unilever assets. Show less

  • Faith IT Consult organization
    • Tamale, Northern, Ghana
    • Project Manager
      • Mar 2019 - Sep 2021

      Faith IT Consult is a start-up focused on the development of web and mobile-based, context-specific ICT Solutions in (and for) Africa. Faith IT Consult is a start-up focused on the development of web and mobile-based, context-specific ICT Solutions in (and for) Africa.

    • United States
    • Business Consulting and Services
    • 700 & Above Employee
    • Technical Support Engineer
      • Jun 2019 - Jan 2020

      • Represented Microsoft and communicate with Microsoft Cloud customers in APGC region. Managed relationships with multiple customers, partners and collaborate with MS people. • Used standard processes, implemented existing diagnosis methods, solutions/workarounds to effectively deal with customer and technical issues to achieve problem resolution and customer satisfaction. • Documented incidents, reportede customer suggestions and technical issues to Microsoft. Worked with Office 365 tools Show less

  • Gillbt
    • Ghana, Tamale.
    • Studio Technician Manager
      • Mar 2017 - Aug 2018

      • Produced multiple and varied audio and visual scriptural media tools for unreached people groups. Provided A/V technical support to GILLBT-VMS department. Assisted in taken inventory of all A/V equipment in GILLBT-VMS department when necessary. • Maintained and secured all GILLLBT-VMS department equipment and accessories in the studios, edited suites and on location/field and archived of all GILLBT –VMS production work. Mobilized and auditioned readers (actors) and proof-readers (translators) for scripture recordings and coached them in the recording process. • Developed Core-Script (Paratext) for all scripture recording when available. Show less

    • Distribution Coordinator/Sales Coordinator
      • Mar 2016 - Feb 2017

      • Organized and trained staff on software usage and operation. Monitored and updated sales database Monthly. Analyzed and reported monthly to management on sales and distribution status in four (4) districts and one (1) metro. • Provided guidelines and innovative ideas to districts sales and distribution representatives to help increase sales. Ensured the achievements of Key Performance Indicators (KPIs) and Promote sales/monitor competitor activities. Implemented distribution strategies in the team and ensured growth and profitability of the distributors business. Show less

    • Monitoring Officer/I. T Officer/USO
      • Sep 2012 - Apr 2016

      • Used automated mobile phones to track sales in four (4) districts and one metro to eliminate manual invoices and manual stocking taking. Organized quarterly review meetings with districts and regional retailers on quality and conditions of services delivery and organized meetings with field staff and managements and communicated expectation and feedback from customers. • Developed monitoring and programmed enhancement tools, used to track performance. Gathered and analyzed data from field and reconciled with stock and sales, which informed management on decision-making. Prepared and reported using chart, graphs and diagrams to Regional Sales Manager and Territory Sales Manager on performance. • Developed a database for the sales representatives to track their sales and keep records of the previous sales to compare to the current sales. Performed routine maintenance on all database systems and upgraded all software applications and back up all sales and distribution data for four districts. Show less

Education

  • University of Cincinnati
    Doctor of Philosophy - PhD, Information Technology
    2022 -
  • BlueCrest University College
    Master of Science - MSc, Information Technology
    2020 - 2021
  • Wuhan University of Technology
    Masters Degree, Information and Communication Engineering
    2018 - 2020
  • BlueCrest University College
    Bachelor’s Degree, Information Technology
    2014 - 2016
  • NIIT
    Higher National Diploma, Inormation Technology
    2013 - 2015
  • IPMC
    Diploma, Systems Engineering
    2010 - 2012

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