Emmanuel E.
Business Analyst at Vesta Healthcare Partners- Claim this Profile
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Bio
Credentials
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Occupational Health, Safety and Environmental Competence
Institute of Safety Professionals of Nigeria (ISPON)Mar, 2016- Nov, 2024
Experience
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Vesta Healthcare Partners
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Nigeria
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Hospitals and Health Care
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1 - 100 Employee
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Business Analyst
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Oct 2022 - Present
❑ Research, produce and submit Concept Papers and Proposals. ❑ Analyse data, interview clients and contribute to project recommendations. ❑ Write complex, technical, client project reports. ❑ Manage day-to-day execution and delivery of client projects in a clientfocused manner. ❑ Create content for various platforms relating to internal and external communications. ❑ Liaise with clients and external agencies ❑ Research, produce and submit Concept Papers and Proposals. ❑ Analyse data, interview clients and contribute to project recommendations. ❑ Write complex, technical, client project reports. ❑ Manage day-to-day execution and delivery of client projects in a clientfocused manner. ❑ Create content for various platforms relating to internal and external communications. ❑ Liaise with clients and external agencies
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SanoRice Netherlands BV
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Netherlands
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Food and Beverage Manufacturing
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1 - 100 Employee
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Production Employee
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Oct 2020 - Aug 2021
SanoRice is a proud Dutch family business with a rich history and a bright future, well-known for being the world’s largest private-label producer of rice, corn, and multi-grain cakes. As a Production Team Lead I significantly contributed to driving the achievement of SanoRice’s success by ensuring a safe and efficient production operation. I also produce high-quality products from the production line and ensure all production targets are met. 🏆 𝐊𝐞𝐲 𝐀𝐜𝐜𝐨𝐦𝐩𝐥𝐢𝐬𝐡𝐦𝐞𝐧𝐭𝐬: ❑ Ensuring production guidelines, specifications, health, and safety standards are followed and implemented. Regularly carrying out basic quality and testing checks of all the finished products and received raw materials. ❑ Adhering to operating procedures and removal of damaged products before they are dispatched from the warehouse. ❑ Reporting any issues or anomalies to the supervisor. Reviewing products for inconsistencies while ensuring they meet quality requirements. ❑ In-charge of calibrating, monitoring gauges, investigating, and adjusting equipment to eliminate errors and mitigate future occurrences. ❑ Enhancing productivity and efficiency while conducting order fulfillment through the use of lifting equipment, bar code scanners, and forklifts. Leading the meticulous preparation, labeling, and packaging of goods for transportation and shipping. Show less
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Enterprise Bank Nigeria Limited
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Port Harcourt, Rivers, Nigeria
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Funds Transfer / Transaction Management Officer
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Oct 2011 - Apr 2014
During my tenure, I served as a subject matter expert, in charge of providing leadership, direction, and oversight to all aspects of Spring Bank’s financial operations. I also developed and implemented complex financial strategies while driving business performance. 🏆 𝐊𝐞𝐲 𝐀𝐜𝐜𝐨𝐦𝐩𝐥𝐢𝐬𝐡𝐦𝐞𝐧𝐭𝐬: ❑ Prepared and analyzed financial reports such as branch monthly and quarterly financial statements, annual budgets, and monthly overhead reports. Led financial planning processes, accounting operations, and the development of business insights. ❑ Receive and incident into the complaint register all cases of Fraudulent Banking activities. ❑ Displayed outstanding skill in the processing of general funds transfer between bank accounts, issuance of Manager’s cheques, booking of Banker’s Acceptances, and processing of all the import and export-related transactions using the Finacle ERP. ❑ Enhanced the supervision of billing and cash inflows by keeping an accurate transaction summary and record of the collection. Prepared cash flow statements while controlling expenditure and cash flow. ❑ Keeping track of all payments and expenditures, maintaining and updating payroll systems, purchase orders, invoices, statements, etc. ❑ Paying vendors by scheduling pay checks and ensuring payment is received for outstanding credit; generally responding to all vendor enquiries regarding finance. ❑ Reconciling processed work by verifying entries and comparing system reports to balances. ❑ Trained and conducted promotion appraisal for cashiers on processing journal entries, customer satisfaction, reporting, and expensing procedures using Finacle ERP. Responsible for preparing ledger entries with earnings and deductions. ❑ Participated in the onboarding , training, and supervision of the operations team. Managed bank assets, budgets, demand forecasts, and cash flows. Ensured data privacy and protection from transaction fraud by enforcing access rights and authorization levels. Show less
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Springbank plc
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Banking
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1 - 100 Employee
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Customer Service Officer
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Dec 2009 - Oct 2011
Being a Customer Service Officer for Enterprise Bank Limited, I was responsible for delivering high-performance outcomes by ensuring client satisfaction for over 100 Bank customers daily through the quick resolution of their requests and complaints. I consistently maintained a positive, empathetic, and professional attitude during interactions.🏆 𝐊𝐞𝐲 𝐀𝐜𝐜𝐨𝐦𝐩𝐥𝐢𝐬𝐡𝐦𝐞𝐧𝐭𝐬:❑ Entrusted to skillfully process the opening and documentation of over 20 new bank accounts daily using the Finacle ERP system.❑ Maintained accurate documentation of customer records, mandates, and instructions. Actively participated in organizing promotions and loyalty programs to help clients to understand bank products and answer questions on their reservations.❑ Identify and verify KYC documents and customer statistic data. Engage with customers to provide incomplete CDD information and documentation within service level. ❑ Established, developed, and maintained positive customer relationships by cross-selling the Bank products to customers.❑ Supervised and trained sales associates and customer service representatives on the delivery of superior client satisfaction. Show less
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EXECUTION OFFICER
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May 2009 - Nov 2009
During my tenure I served as Execution Officer to the Executive Director South South and South East Nigeria. ❑ Ensured the highest level of discretion, judgment, and diplomacy in providing a wide range of executive assistant support; setting priorities; preparing, processing, and handling information of a sensitive and confidential nature while efficiently managing the flow of work.❑ Undertook and effectively organized all events relating to the work of the Executive Director South-South and South-East Region, planned and organized operational travel itineraries, and processed the trip reports and representational expenses through the Finacle ERP system.❑ Accompanied the Executive Director regularly to management and performance review meetings, providing administrative and logistical support to the Executive Director and the delegations of the participating management executives.❑ Conducted the proper dissemination of documentation and relevant information to the constituent regional executives, branch managers and business development officers in the South-South and South-East Regions. Show less
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SALES ASSOCIATE
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Jun 2008 - Apr 2009
❑ Cold calling, promoting and selling bank products/services using solid arguments to existing and prospective customers.❑ Personally established, developed, and maintained positive bank customer relationships of over 500 Individuals and Companies, expediting the quick resolution of their problems, requests and complaints.❑ Achieved monthly sales, deposit mobilization, and generation of risk assets targets and provide monthly performance reports for appraisals.❑ Participated in sales efforts with sales team members and customer service unit.❑ Analyzed the business/market potential, perform cost-benefit and needs analysis of customers, track sales and provide status reports.❑ Supplied Branch Manager with weekly feedback on customer needs, problems, interests, competitor activities, and proposed various suggestions on new product offerings including enhancements to current product offerings.❑ Completed monthly 8-hour sales and 3-hour customer service sessions to learn various sales techniques and best customer satisfaction practices. Show less
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TotalEnergies
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France
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Oil and Gas
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700 & Above Employee
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PROCUREMENT INTERN
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Mar 2005 - Sep 2005
❑ Provided quality, price, and other technical specifications to vendors on materials to be procured. ❑ Actively participated and provided input on the vendor supplier selection processes. ❑ Material sourcing and procurement. ❑ Documentation of vendor invoices for materials supplied. ❑ Material management, packaging, and waterproof protection of materials for onward delivery to offshore locations. ❑ Provided quality, price, and other technical specifications to vendors on materials to be procured. ❑ Actively participated and provided input on the vendor supplier selection processes. ❑ Material sourcing and procurement. ❑ Documentation of vendor invoices for materials supplied. ❑ Material management, packaging, and waterproof protection of materials for onward delivery to offshore locations.
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Department of Petroleum Resources (DPR)
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Nigeria
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Oil and Gas
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300 - 400 Employee
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OPERATIONS INTERN
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Aug 2004 - Oct 2004
❑ Provided support to Engineers with the maintenance of electrical installations on various Onshore production sites in the south south zone of Nigeria. ❑ Provided support to Engineers with the maintenance of electrical installations on various Onshore production sites in the south south zone of Nigeria.
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Education
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2018 - 2020
Wittenborg University of Applied Sciences
Master of Business Administration - MBA, Business Administration and Management, General -
2000 - 2006
University of Port Harcourt
Bachelor of Engineering - BE, Electrical and Electronics Engineering
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