Experience

Access Bank Plc

• Nigeria
• Banking
• 700 & Above Employee

• Information Technology Risk Manager | Cyber GRC

  • Aug 2023 - Present



Keystone Bank Limited

• Nigeria
• Banking
• 700 & Above Employee

• Senior IT Internal Auditor

  • Jun 2022 - Sep 2023

  - Audited IT processes and systems to ensure compliance with regulations and standards including COBIT 5, SOX, SOC, ISO 27001, and other IT security frameworks thereby achieving a robust, secure, and compliant IT environment. - Supported various Cyber Governance, Risk and Compliance (GRC) Review on frameworks such as ISO 27001, SOC 2, and PCI. - Conducting comprehensive SOC 2 & 3 testing to evaluate clients’ controls related to data privacy, security, and availability. - Responsible for conducting risk assessments of the design, implementation, and operation of the client’s systems to ensure all key risks are identified, analysed, and appropriate controls are recommended and implemented. - Managing IT infrastructure and cybersecurity controls testing to identify potential vulnerabilities, recommend strategies to improve our controls, and ensure a strong control environment and preparedness to respond to any potential threats. - Identified vulnerabilities using scanning tools like Qualys and Nessus. Show less



Ecobank Nigeria

• Nigeria
• Financial Services
• 700 & Above Employee

• IT Risk & Controls Analyst

  • Mar 2017 - May 2022

  - Reviewed internal IT controls through controls evaluation covering internal controls, IT Application controls (ITAC) and ITGCs.- Supported SOX ITGC audit through reviews of significant IT Applications and processes that support financial processing in the bank.- Established process for evaluating IT infrastructural Assets and ensuring that key configurations conform with the minimum standards.- Extensively involved in IT audit planning processes for different scopes including SOX, ISO 27001, PCI, and Internal Audit assessment.- Assessed key IT applications (i.e., including the servers and databases) to ensure adequacy of controls in line with management standard.- Benchmarked of security policies and IT policies against leading standards such as ISO 27001 and COBIT 5.- Gathered applicable information, conducted research, developed talking points, coordinated with team members, and led audit finding meetings to find program weaknesses, outdated IT policies, and duplicity in IT efforts.- Analysed control environments and developed practical audit steps to test critical controls in line with Audit methodology. Show less

• Business Applications Support Officer

  • Apr 2014 - Feb 2017

  - Managed and monitored all aspects of application lifecycle, including testing, deployment, and ongoing support, to ensure efficient and effective operation of business applications.- Supported the roll-out of an Electronic Document Archiving System (EDAS) built on Microsoft SharePoint workflow for the archiving and retrieving old (and new) documents in the cloud.- Support over sixty in-house applications like the Document Management System, Procurement Portal, IT, and e-Banking Service Portal used by branches across all subsidiaries.- Developed and maintained documentation, training materials, and other resources to support application users and IT support staff thereby ensuring that all stakeholders have all information and resources required to use banking applications.- Provided regular updates on unresolved problems to customers; and followed up on all communications using CRM to ensure resolution.- Cultivated customer loyalty and improved retention by evaluating customer feedback / surveys.- Implemented proactive IT management strategies, including monitoring and maintenance of in-house and third-party applications, conducted root cause analysis to prevent recurring issues, advised on process improvement initiatives, and facilitated stakeholder meetings to ensure successful implementation.- Developed and maintained strong relationships with key business stakeholders, including front-line employees, managers, and executives, to understand their needs and priorities and ensure that application support is aligned with business goals.- Provide end-to-end support for a portfolio of over sixty in-house applications, including the Document Management System, Procurement Portal, IT, and e-Banking Service Portal, used by branches across all subsidiaries. Show less



Adekunle Ajasin University

• Nigeria
• Higher Education
• 200 - 300 Employee

• PMO Analyst, Technology Solutions

  • Nov 2013 - Dec 2013

  - Responsible for project reporting and analysis, headcount analysis, annual resource performance analysis and tools management.- Tracked and updated all decisions, risks, and action items to ensure project is on track and within scope as well as following up with team members and management to make sure these issues were resolved.- Collaborated with team to understand complex problems and develop a plan of action for resolution.- Created presentations for senior management to communicate project goals, timelines, and status report.- Managed RAID (Risk, Action, Issue and Decision) logs for the project management office (PMO).- Monitored progress of projects throughout their lifecycles, including planning, development, testing, training, implementation, and closeout phases. Show less

• IT Support Engineer

  • Feb 2012 - Oct 2013

  - Handled complaints and provided appropriate solutions and alternatives within the time limits and followed up to ensure resolution.- Ensured laptops, PC’s and other access devices are deployed and maintained to meet business requirements.- Working closely with software engineers in the design and development of business solutions that reduced costs of business processes and improved profitability.- Identified and escalated common problems to management, along with suggestions for improvements.- Ensuring a 99% up-time of Financial Applications like SWIFT Alliance, Bloomberg and Reuters thereby increasing the revenue of the Bank via charges and fees using STP (Straight Through Processing) for Inflow and Outflow transactions.- Provided first-line support to external customers and end-users on a series of actions, physically and virtually to help set up systems or resolve general user issues.- Identified and monitored support workload to ensure applications and hosted environments are supported in efficiently.- Documented technical problems and their resolutions within Service Desk Support system for reference by other technical staff in resolving similar incidents in the future. Show less