Emmanuel Ademola
Contact Center Agent at NairaBET- Claim this Profile
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Topline Score
Bio
Onyinye Sonny-Joe
Emmanuel is very hardworking and ever ready to learn. He catches on very quickly and was such an asset to the team you’d never know he was an intern. Smart , diligent and very innovative. Very savvy with computer systems and very deft skills in carrying out assigned duties. Keep the flag flying! Very proud of you.
Sam Oyewo
Emmanuel is very sound in uiux design and he comes highly recommended for whoever needs his service. He delivers on projects timely with little or no supervision.
Onyinye Sonny-Joe
Emmanuel is very hardworking and ever ready to learn. He catches on very quickly and was such an asset to the team you’d never know he was an intern. Smart , diligent and very innovative. Very savvy with computer systems and very deft skills in carrying out assigned duties. Keep the flag flying! Very proud of you.
Sam Oyewo
Emmanuel is very sound in uiux design and he comes highly recommended for whoever needs his service. He delivers on projects timely with little or no supervision.
Onyinye Sonny-Joe
Emmanuel is very hardworking and ever ready to learn. He catches on very quickly and was such an asset to the team you’d never know he was an intern. Smart , diligent and very innovative. Very savvy with computer systems and very deft skills in carrying out assigned duties. Keep the flag flying! Very proud of you.
Sam Oyewo
Emmanuel is very sound in uiux design and he comes highly recommended for whoever needs his service. He delivers on projects timely with little or no supervision.
Onyinye Sonny-Joe
Emmanuel is very hardworking and ever ready to learn. He catches on very quickly and was such an asset to the team you’d never know he was an intern. Smart , diligent and very innovative. Very savvy with computer systems and very deft skills in carrying out assigned duties. Keep the flag flying! Very proud of you.
Sam Oyewo
Emmanuel is very sound in uiux design and he comes highly recommended for whoever needs his service. He delivers on projects timely with little or no supervision.
Credentials
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Create High-Fidelity Designs and Prototypes in Figma
CourseraJan, 2023- Sep, 2024 -
Certificate of National Service
National Youth Service CorpsJul, 2022- Sep, 2024 -
Build Wireframes and Low-Fidelity Prototypes
CourseraDec, 2021- Sep, 2024 -
Foundations of User Experience (UX) design
CourseraDec, 2021- Sep, 2024 -
Start the UX design process : Empathize , Define , and Ideate
CourseraDec, 2021- Sep, 2024 -
Conduct UX Research and Test Early Concepts
Coursera -
Figma UI/UX Design Essentials
Udemy -
UI Design BootCamp. Master Typography, Colour & Grids
Udemy
Experience
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NairaBET
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Nigeria
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Gambling Facilities and Casinos
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1 - 100 Employee
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Contact Center Agent
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Nov 2022 - Present
• Identify customers needs, clarify information, Research every issue and provide solutions.•Attend to general customers queries and issues via Emails, Chats/Social Media and Call Platforms•Escalated all unresolved issues and perform follow up to appropriate units•Received constructive feedback and suggestions from customers on product and services . • Identify customers needs, clarify information, Research every issue and provide solutions.•Attend to general customers queries and issues via Emails, Chats/Social Media and Call Platforms•Escalated all unresolved issues and perform follow up to appropriate units•Received constructive feedback and suggestions from customers on product and services .
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National Youth Service Corps
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Jul 2021 - Nov 2022
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Fidelity Bank PLC
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Nigeria
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Financial Services
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700 & Above Employee
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Learning & Development
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Mar 2019 - Sep 2019
•Co-Facilitated Graduate Trainee programs & Workshops for various staff members by ensuring consistent running of IT equipments needed for smooth running of each session.• Enhanced collaboration between staffs by preparing meeting materials and taking clear notes to distribute to stakeholders . •Co-Facilitated Graduate Trainee programs & Workshops for various staff members by ensuring consistent running of IT equipments needed for smooth running of each session.• Enhanced collaboration between staffs by preparing meeting materials and taking clear notes to distribute to stakeholders .
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Education
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2016 - 2020
Adeleke university
BsC, Computer Science
Community
