Food and Beverage Manager

• Oct 2018 - Present

Duty Manager

• Nov 2017 - Present

Restaurant Manager

• Oct 2017 - 2018

Schedule and direct staff in daily work assignment to maximize productivity , conduct daily pre - shift and weekly meetings to ensure organisational efficiency , consistently monitor restaurants and take appropriate action to ensure food quality and service standards are always met, reduced food cost after identifying and eliminating inventory issues like excessive ordering and poor storage, available for weekends, holidays and particularly busy periods, council and discipline staff where necessary, maintain clean and orderly dining area, promoted always say "yes " to relationship building between staffs and guest creating quality experience and repeat business. Show less

Restaurant Manager

• Jul 2016 - Sep 2017

Met and exceeded sales goals for every month,created social media presence to improve marketing and develop customer outreach strategies, optimized profit with proactive control of employee and food waste, performed facility walkthrough to access cleanliness and preparedness at beginning and end of shifts, complete restaurant opening and closing procedures and managing deposits, train service staffs to enhance customer service and increase profit Met and exceeded sales goals for every month,created social media presence to improve marketing and develop customer outreach strategies, optimized profit with proactive control of employee and food waste, performed facility walkthrough to access cleanliness and preparedness at beginning and end of shifts, complete restaurant opening and closing procedures and managing deposits, train service staffs to enhance customer service and increase profit

Food And Beverage Supervisor

• Sep 2011 - Jul 2016

Facilitate optimal customer Service with friendly attitudes to all guest , direct all daily operations, assist in training staffs , helped customers to understand the dishes available in the menu and make necessary changes to those needs based on their dietary needs, answer customer request promptly and Coordinate swift resolutions,coordinate with kitchen to complete orders on time and accurately, process payment and answer phones. Facilitate optimal customer Service with friendly attitudes to all guest , direct all daily operations, assist in training staffs , helped customers to understand the dishes available in the menu and make necessary changes to those needs based on their dietary needs, answer customer request promptly and Coordinate swift resolutions,coordinate with kitchen to complete orders on time and accurately, process payment and answer phones.