Paid Media Campaign Manager

• Dec 2022 - Present

• Building highly targeting Paid Media campaigns on search engines and social media platforms. • Detailed optimizing to deliver exceptional results. • Building highly targeting Paid Media campaigns on search engines and social media platforms. • Detailed optimizing to deliver exceptional results.

Media Ad Campaign Manager

• Mar 2022 - Jan 2023

• Responsible for ad creation and modification in Google Ads, which requires great customer service skills and the ability to manage multiple clients in a fast-paced environment. • Understand client marketing/business objectives and identify the most efficient way to implement different campaigns aligned with client objectives • Communicate with advertisers and internal sales and services teams via phone, email, chat and video conferencing as needed • Understand client requirements and implement them with stringent quality parameters • Follow standard operating procedures with regard to campaign implementation while maintaining efficiency throughout the entire process • Manage expectations of stakeholders by providing support and route them to appropriate teams if needed • Respond and handle client requirements on assigned cases within Service Level Agreement • Develop mastery of the product and use this to resolve support requests • Employ strong, clear communication skills with your customers and colleagues, displaying your enthusiasm and a desire to succeed

Asset Management Specialist

• Jan 2022 - Mar 2022

Dedicated Distant Assistant

• Oct 2020 - Mar 2022

Campaign Management Associate at ZypTV

• Oct 2018 - Mar 2020

• Build and oversee campaign creation to ensure high performance. • Communicate internally with account management, analytics, and engineering teams to review best practices within our team. • Drafted proposals and pitched to prospective clients. • Managed a variety of digital ad campaigns through major social media and advertising platforms. • Created original ad content for social media ad campaigns. • Manage campaign traffic to specific order to deliver the advertiser's objective. • Analyze order and enter data to the platform. • Work with the team to meet strict deadlines and workflows in regard to campaign traffic. • Generate reports and screenshots for campaigns on ad hoc basis. • Resolve a high volume of queue-based tasks with a primary emphasis on productivity and accuracy. • Engage in cross-team functions including media strategy and reporting. • Work laterally with the Account Management team and Analytics team to ensure campaign performance meets client expectations. • Document and develop best practices for the campaign management team and day-to-day process. • Manage and organize the delivery of all assets. • Require to learn new technologies and systems and the need arises.

Data Marketing Analyst at Google

• Mar 2017 - Oct 2018

My role is focused on prospecting high potential clients suitable for success over Google's digital advertising platforms such as: App advertising, Google Search, YouTube, Google Display Network and Gmail Sponsored Promotions. I am responsible for Ad Hoc requests, projects and seasonal marketing initiatives to drive new business and for achieving and exceeding pre-set targets as set out by the Business Managers and internal Stakeholders Working directly with the Marketing and New Business Sales Team to give them quality leads. It also includes the planning of incoming lead generation sources, data sets, salesforce reports, data management and analysis. And making sure they are aligned with the verticals set by Sales and Marketing. Highly experienced in Data Analytics, Salesforce and Google Adwords.

Team Lead Manager

• Sep 2015 - Dec 2016

• Plan, organize, direct and control the activities of the customer support team. • Lead, oversee, and manage the daily operations of the call center. • Provides side by side mentoring and coaching to the agents. • Provides factual, constructive and immediate feedback to agents directly. • Develop strategies and tactics to ensure the customer support team reaches objectives. • Develop customer care policies and procedure that maximize productivity and profitability. • Ensure accurate and timely customer support. • Ensure and communicate business goals, quality standards, processes, procedures and policies.