Experience

1st Choice Staff Recruitment Ltd

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Operations Manager

  • Nov 2015 - Present

  Following 8 years with 1st Choice Staff Recruitment, I was promoted to oversee the running of the Milton Keynes Branch. Reporting directly to our MD I am now responsible for branch sales pipeline, forecasting and ensuring that we achieve/exceed our targets. Management and development of branch employees conducting appraisals and setting and monitoring KPI’s. Account management of branch clients, ensuring exceptional customer service standards and maximizing branch revenue.Creating new business opportunities through lead generation and structured sales activity. Increase sales potential with existing clients through strong relationship building, professional, honest and price conscious service. Proactively recruiting and facilitating on-going candidate attraction and selection to meet client needs. Achieve and exceed weekly and monthly KPI’s, prepared and evaluate weekly, monthly and annual figures. Manage day to day branch operations.

• Senior Recruitment Consultant

  • May 2008 - Nov 2015

  Solely responsible for a busy commercial desk with a remit to fulfil Temporary/Temporary to permanent, contract and permanent roles.My responsibilities included:-• Putting together detailed candidate profiles gained from in depth competency based interviews • Ensuring relevant candidate assessments are completed • Developing a network of candidates through referrals and recommendations, social media etc.• Managing advertising response • Building strong longstanding relationships with both candidates and clients • Responsible for developing existing client business and managing new accounts• Ensuring details comply with current client agreements regarding employment references and DBS checks where necessary.• Offering advice regarding current market intelligence to both candidates and clients offering a consultative approach • Arranging interviews and putting together interview itineraries and preparing the candidate fully for interview.• Putting together management reports and client information • Maintaining client files • Daily correspondence and liaison with clients and candidates• Attending client meetings and presentations• Canvassing new clients through cold calling, meetings, mailers, emails and drop ins• Negotiating with clients at all levels of management with regards to rates and fees• Processing of payroll • Full understanding of employment legislation including AWR/Pensions