Experience

NHS Sussex

• United Kingdom
• Hospitals and Health Care
• 100 - 200 Employee

• VCS Transformation Systems Lead for West Sussex – Community Mental Health Services

  • Apr 2022 - Present

  As part of the NHS Long Term Plan, across Sussex organisations including Sussex Partnership NHS Foundation Trust, Primary Care Networks, Voluntary, Community and Social Enterprise (VCSE), Social Care and Local Authorities have come together to form a Sussex Mental Health Collaborative within the Sussex Health & Care Partnership (SHCP). The SHCP Mental Health Collaborative will work to develop a mental health system that works for the people who use it, carers and for those who work within it. By putting those who use our services at the centre, we can strengthen the support we offer to help maintain emotional wellbeing and ensure better access to mental health services. These changes will better support people to access the services they need, when they need it in a way that works for them. This ambition includes developing a new workforce with lived experience, more flexible working and continuity of care, better integration with physical health and social care and enabling greater resilience through working with VCSE partners. The aim is not just to redesign care pathways but to develop a new ethos and culture that helps transform how we work together with partners.



BHT Sussex

• United Kingdom
• Civic and Social Organizations
• 1 - 100 Employee

• Senior Manager

  • Mar 2022 - Present

  Overseeing Mental Health Services in West Sussex, including:Pathfinder - Mid Sussex & CrawleyEmotional Wellbeing Service - East Grinstead & CrawleyBe OK Youth Mental Health - Mid Sussex, Crawley & HorshamMedium Support Temporary Housing - Mid SussexCQC Registered Residential Project - Mid Sussex

• Operational Manager

  • Jan 2018 - Mar 2022

  Managing Pathfinder - Mid Sussex & Crawley, Be OK Youth Mental Health - Mid Sussex, Crawley & Horsham.

• Assistant Manager

  • Jan 2017 - Dec 2017

  Previously known as Sussex Oakleaf until merging with BHT in April 2020.



Creative Future

• Volunteer Tutor

  • Dec 2013 - Dec 2017

  Volunteering within a charity providing training, mentoring and the chance to publish or exhibit talented people who lack opportunities due to mental health issues, disability, health or social circumstance. I orchestrate 1:1 social media sessions with clients helping them to promote their talent. I’m also on hand to provide support during exhibitions and events. Volunteering within a charity providing training, mentoring and the chance to publish or exhibit talented people who lack opportunities due to mental health issues, disability, health or social circumstance. I orchestrate 1:1 social media sessions with clients helping them to promote their talent. I’m also on hand to provide support during exhibitions and events.



Brighton and Sussex Care Limited

• United Kingdom
• Wellness and Fitness Services
• 1 - 100 Employee

• Assistant Manager & Co-ordinator

  • Aug 2014 - Dec 2016

  I strategically coordinated shifts in a care on demand service with over 50 staff and 30 clients. That required using extremely organised and resourceful skills under a vast amount of pressure due to constant change. I managed a team of 12 support workers making sure they’re fully trained, competent and content within their roles which involved 9 clients we key-worked. I organised team meetings, attended regular reviews, psychiatric and medical appointments with expert professionalism and transparency. I was also part of the transitional team, attending assessments and working with other health professionals in helping vulnerable people transition into our service often from a secure unit. I was regularly on-call for the entire service giving support to clients and staff during crisis.



Raphael Medical Group, Swanborough Services

• Community Care Coordinator

  • May 2014 - Aug 2014

  Swanborough Services were a 24 hour Domiciliary Care agency that provided care for people with acquired brain injury, mental health illness and end of life care. I coordinated the Community Support Workers within the coastal team, creating rotas, facilitating meetings, orchestrating training sessions, undertaking interviews, attending assessments and reviews and undertaking staff supervisions/spot checks. I devised person centred care plans and was on-call for support to the entire company. I used public transport to travel to client’s homes offering support both physically and mentally.



Partnerships in Care

• United Kingdom
• Hospitals and Health Care
• 300 - 400 Employee

• Mental Health Support Worker

  • Aug 2012 - May 2014

  Working in a secure psychiatric hospital, enabling adults through various stages of mental health and supporting them through difficult times. The Dene comprises of six wards, medium, low and acute services, all of which I have worked on. A main role was on the acute services where patients had a range of diagnoses from psychosis, schizophrenia, personality disorder, narcotic withdrawal and bipolar. Providing practical and emotional support, following care plans and maximising self-worth, independence and choice for the individuals. I spent a lot of time working with Home Treatment Teams helping patient’s to progress into the community. A year was spent within a medium secure unit supporting patients through self-harm, violence; aggression and severe mental health relapse within a secure setting.



Compass Care

• Support Worker

  • Feb 2011 - Jun 2012

  Working in a residential care home, enabling adults with disabilities to live a full, healthy and active life. Compass Care comprises of three homes with 6 residents who deal with a range of disabilities from schizophrenia, Down's Syndrome, dementia and Autism. Providing practical and emotional support, following care plans and maximising self-worth, independence and choice for the individuals. Working in a residential care home, enabling adults with disabilities to live a full, healthy and active life. Compass Care comprises of three homes with 6 residents who deal with a range of disabilities from schizophrenia, Down's Syndrome, dementia and Autism. Providing practical and emotional support, following care plans and maximising self-worth, independence and choice for the individuals.



Space Maker, Self Storage

• Administrator

  • Feb 2010 - Oct 2010

  Day to day duties included key holder, dealing with customers and selling/starting up new contracts. Built upon IT knowledge and worked successfully in a team that had been together for a long time going through a major change in ownership. Day to day duties included key holder, dealing with customers and selling/starting up new contracts. Built upon IT knowledge and worked successfully in a team that had been together for a long time going through a major change in ownership.



NHS

• Hospitals and Health Care
• 700 & Above Employee

• Overseas Patient Advisor

  • Aug 2009 - Sep 2009

  Temporary position working with the hospital’s patient advisory unit, helping overseas patients to pay for their treatment. Organising meetings and communicating with patients from a wide range of backgrounds. Using Microsoft packages and the hospital’s data system and dealing with sensitive information on a regular basis. I was responsible for important decisions regarding funding for treatment. Temporary position working with the hospital’s patient advisory unit, helping overseas patients to pay for their treatment. Organising meetings and communicating with patients from a wide range of backgrounds. Using Microsoft packages and the hospital’s data system and dealing with sensitive information on a regular basis. I was responsible for important decisions regarding funding for treatment.



SADS UK

• AED Training Manager

  • Oct 2007 - Aug 2009

  A major part of this role was to set up training for schools and businesses that have received a defibrillator donation. Also working as a PA/Administrator/Fundraiser doing most admin roles, including all Microsoft packages, data entry, letters, invoices, mail-outs and upkeep of the website. I attended meetings, exhibitions and supervised fundraising days and I planned a range of events including a large charity ball. I also had to give regular support for people who had recently lost a loved one.