PA to CEO and Club Secretary

• Apr 2021 - Present

Community Volunteer and Events Organiser

• Apr 2020 - Present

♦ Community Volunteer for the local Good Neighbours, helping the vulnerable during the COVID-19 pandemic.♦ Organising walks for the local walking club, when permitted.♦ Attending webinars and training programmes. ♦ Community Volunteer for the local Good Neighbours, helping the vulnerable during the COVID-19 pandemic.♦ Organising walks for the local walking club, when permitted.♦ Attending webinars and training programmes.

PA to Managing Partners

• Jan 2020 - Oct 2020

Fast-paced strategic financial and corporate communications agency.Supported two Managing Partners and on occasion the Chairman, and responsible for office management.♦ Managed complex calendars, inboxes, travel and expenses.♦ Organised meetings and events for clients, the Board and staff.♦ Created presentations, detailed reports and other documentation.♦ Handled office management and set up digital systems.♦ Formed strong stakeholder relationships across the company and externally.♦ Proofread pitch work and contracts, due to strong attention to detail.

EA to CEO and Leadership Team

• Jan 2013 - Jul 2019

Oil product logistics, head office in Spain, formerly The Oil and Pipelines Agency, sold in May 2015, now CLH Pipeline System.Supported CEO and Leadership team, managed events and projects and was responsible for front of house and office management.♦ Built solid stakeholder relationships with staff in the UK and overseas and with external parties.♦ Managed extensive calendars, inboxes, national and international travel and expenses.♦ Organised internal and external meetings and events for clients, the Board and staff.♦ Coordinated meetings, collated and distributed agendas and papers, took minutes and followed up on actions.♦ Created Board papers, management reports, presentations and other documents.♦ Delivered projects including office relocations, marketing (rebrandings and production of corporate materials) and rewriting of the security policy.♦ Improved staff morale and company culture, founded charity events, competitions and initiatives.♦ Led office management and managed front of house, established robust processes.♦ Trained the administration team and mentored a direct report.♦ Improved sustainability, reduced carbon footprint and enhanced corporate social responsibility.♦ Managed budgets, negotiated savings and solved problems.♦ Provided additional support to the commercial, finance and human resources teams.

Project Manager and Account Manager

• Nov 2010 - Dec 2012

Short-term contracts at marketing and communications agencies, followed by a short secretarial contract at a firm of solicitors.♦ Wallace HCL, a healthcare communications agency.- Oversaw the studio activity for print and digital work.- Managed designers, developers, contractors and printers.- Produced high-quality marketing and advertising work for clients.♦ MerchantCantos, an international design and communication agency. - Focal point between clients, suppliers, freelancers and in-house staff.- Instrumental to the creation of clients’ marketing and advertising collateral, print and digital.- Handled demanding clients and tough deadlines.- Organised an interim results presentation for 300 people.- Created two well-received promotional videos.♦ Addison, a corporate financial reporting agency.- Produced print and digital annual reports in several languages and met tight deadlines.- Established strong client rapport.- Organised photoshoots overseas and international travel.

PA to Managing Director and Finance Director, and Project Manager

• Jan 2005 - Aug 2010

Leading marketing, communications and print agency for the public sector.Supported the Managing Director and Finance Director, managed projects and was responsible for office management and reception.♦ Managed calendars, travel and expenses.♦ Organised internal and external meetings and produced meeting materials.♦ Handled office management and managed front of house.♦ Led internal projects including sourcing a new project management system and setting up a new regional office.♦ Produced newsletters, magazines and corporate and promotional materials for clients.♦ Ran workgroups key for the production of client’s materials and brochures aimed at three child age groups.♦ Built strong client relationships and turned around a government client.

Marketing Account Executive

• Oct 2003 - Jan 2005

Marketing agency specialising in branding.Project managed marketing and advertising activities across the BUPA account including corporate, hospitals and care homes.♦ Arranged client events including teambuilding and a celebrity guest dinner.♦ Delivered client projects including creating a dentist supermarket concession area, decorating a client marquee and dressing client reception areas to fit in with marketing campaigns.♦ Managed the creation and production of client materials such as advertisements, corporate materials and exhibition stands.

Travelling through Asia and Australiasia

• Sep 2001 - Sep 2003

For 9½ months, worked as a PA, Secretary and Marketing Assistant for various companies in and around Sydney, Australia. For 9½ months, worked as a PA, Secretary and Marketing Assistant for various companies in and around Sydney, Australia.

PA and Events Organiser

• Jan 1999 - Sep 2001

Employed as a Marketing Assistant to support the Marketing Director at Londis Head Office with general PA and marketing duties. Took over the organisation of the annual tradeshows and was promoted twice, initially to Events Co-Ordinator and then to Events Organiser.♦ Led the annual Londis tradeshows in England, four shows in two weeks.♦ Arranged two annual launch events in Scotland to introduce Londis to Scotland.♦ Managed the design, production and logistics of the Londis stand for 40 events a year in England and Scotland.♦ Delivered marketing material, produced own-brand packaging, corporate literature and seasonal promotional materials.♦ Managed the allocation of lottery terminals and installation of ATMs into retailer stores.

Account Assistant

• Apr 1998 - Jan 1999

Supported Account Directors at a PR agency.♦ Compiled media lists for distribution of press releases on clients' products and events.♦ Wrote and sent out press releases for clients which appeared across the media including TV, radio, newspapers and magazines.♦ Formed good client relationships with Bandai, CBBC's Big and Little Bash, Hozelock and Little Tikes.♦ Created client reports to include all media coverage.♦ Managed storage of client photographs, images and products.

PA, Receptionist and Office Manager

• Jul 1994 - Apr 1998

Supported two Managing Partners and was responsible for office management.♦ Supported the Managing Partners with usual PA duties including copy and audio typing.♦ Organised meetings, arranged catering and prepared meeting materials.♦ Handled all incoming calls, greeted visitors and accepted deliveries.♦ Took care of front of house, the meeting room and office management.♦ Managed incoming and outgoing post and ordered stock, stationery, catering and couriers.♦ Formed strong client and supplier relationships and negotiated contracts with suppliers.♦ Kept client and new business records updated, developed database.♦ Assisted with IT queries, managed external IT engineer and maintained company back-up.♦ Supported the account team with marketing projects and events, worked into the night to meet tight deadlines.♦ Delivered outbound client and prospect direct marketing and response handling.♦ Helped organise events including the annual staff day out at Henley Regatta, a charity ball and seasonal parties.♦ Supported the finance team with invoicing and banking.

PA and Assistant Manager

• May 1993 - Jun 1994

Supported the CEO, promoted twice, initially taking on the additional responsibility of Head Receptionist and then became Assistant Manager.♦ Supported the CEO with the usual PA duties.♦ Organised events for customers including meetings, wedding receptions and parties.♦ Managed reception and a direct report, the receptionist.♦ Took room and restaurant bookings, created bills and took payments.♦ Handled bookkeeping and banking and produced weekly financial data reports for head office.♦ Occasionally was in complete charge of the hotel.