Experience

User Vision

• United Kingdom
• Technology, Information and Internet
• 1 - 100 Employee

• Managing Director

  • Apr 2002 - Present

  User Vision is a customer experience consultancy to the world's leading brands, and with a global presence in the UK and the UAE. Our focus is on user experience and applying the principles of psychology to improve design. Every one of our consultants has real commercial experience and expertise in behavioural research, strategy and information architecture. We help deliver a seamless cross-channel customer experience across all customer touchpoints. We believe in practical answers and evidence-based design decisions that add value to a client’s business.



Destination 5.0>

• United Kingdom
• Marketing and Advertising

• Founding Partner

  • Jun 2020 - Present

  At Destination 5.0> we aim to make the complex simple and help business solve problems through a new way of working.We provide interim insight management for businesses that don't have an insight team or for those that just need a little extra support.We offer tailored end-to-end insight and research solutions, helping solve business problems and realise growth opportunities.My team at User Vision provide all of the user experience, service design and accessibility insight for Destination 5.0. We're delighted to be part of this unique, 'best-in-class' network.



Remake Relove

• United Kingdom
• Retail Art Supplies

• Founder

  • Sep 2017 - Present

  Passionately turning unloved things into lovely things.Life is for living and exploring all the different elements that make you who you are. I firmly believe this, and have spent many years learning, growing and honing the skills I have in research & marketing. Recently I've allowed myself the time to explore another big interest of mine - my creative side. Remake Relove is my outlet for this. In making time to experiment with new artistic mediums such as alcohol inks, quilling, fluid acrylic painting and zen-like acrylic 'dotting' have been wonderful for my mental wellbeing, especially at this time of self isolation. I sell some of my work and take commisisons too.



Sciennes Primary School

• United Kingdom
• Motor Vehicle Manufacturing

• Communications Specialist

  • Feb 2016 - Jun 2021



WWAV Rapp Collins

• Digital Strategy Consultant

  • Sep 2000 - Apr 2002



Royal Bank of Scotland

• Banking
• 1 - 100 Employee

• e-Commerce Manager

  • Jan 1996 - Sep 2001



Alliance & Leicester

• Financial Services
• 100 - 200 Employee

• Marketing Manager

  • 1994 - 1996



Parcelforce Worldwide

• United Kingdom
• Freight and Package Transportation
• 700 & Above Employee

• Market Research Executive

  • Sep 1992 - Sep 1993