Administrative Fellow at Charlotte Eye Ear Nose and Throat Associates, P.A.

• Jul 2023 - Present

Administrative Resident

• Jul 2022 - Present

Administrative Intern

• May 2021 - Dec 2021

Department of Neurology -Developed and maintained a balanced scorecard for the Norman Fixel Institute for Neurological Diseases at UF Health, utilizing enterprise software Business Objects, Web of Science, NIH Reporter, and SharePoint platforms to pull necessary data trends and assist in the calculation of year end totals of the financial, customer, internal operations, and learning and growth perspectives; included gathering grant data for 100+ faculty members and assessing Press Ganey data at the individual provider and clinic levels -Executed quarterly productivity report summaries for the divisions of Epilepsy, Behavioral, and General Neurology to provide 28 clinicians with an update on their KPIs, collections rates, wRVUs, visits, and other metrics; resulted in identifying opportunities to increase clinic visits and decrease last minute cancellations by 37% -Generated social media networking accounts for the Fixel Institute, primarily developing a follower base and designing relevant, informative content to share; served as project lead for this endeavor as requested by Michael Okun, MD, Chair of Neurology -Co-authored Department of Neurology’s Strategic Review and Planning (SRP) document, representing the current and future organization and endeavors of the Neuromedicine Hospital and Fixel Institute; the SRP was initially requested by the Chief Science Officer of the McKnight Brain Institute and was successfully received and is now being used as the template for other departments -Assisted the department’s Human Resources Manager and Executive Director in identifying strengths and weaknesses of administrative assistant and administrative specialist candidates based on their CVs; restructured administrative assistant roles after analyzing current status and job responsibilities resulting in a cost savings of $60,000 while successfully hiring the administrative specialist role Show less

Administrative Intern

• Jan 2020 - Mar 2020

• Part Time • Developed informational materials to promote eye health for increased patient health literacy • Input orientation attendances, eye doctor appointments, donations and vision screening attendances to the SFS database to keep track of progress and observe trends throughout the year • Tracked 2020 Care Provided to ensure renewal of the non-profit • Formulated marketing materials to catch the attention of those who might benefit from the services provided • Enhanced organization, productivity, time management, and Microsoft Excel skills Show less

LiveWell Greenville Intern

• Jun 2019 - Aug 2019

• Full Time • Gained experience in the reporting process for local and national foundations for a local community coalition • Evaluated, developed drafts of, and contributed to submitting local, regional, and federal grants for LiveWell Greenville with the intention of receiving funding to ensure that the mission of the coalition continue • Expanded understanding of the operations and evaluation activities of LiveWell Greenville, whose mission is to improve the health of Greenville County residents through healthy eating and active living policy, systems, and environment change • Designed flyers and wrote blog posts that promoted LiveWell Greenville events to the general public • Improved problem-solving, interpersonal, and design skills Show less

Retail Sales Representative

• Jun 2018 - Aug 2018

-Assisted customers in finding merchandise and performed cash transactions -Assisted co-workers in updating merchandise displays -Assisted customers in finding merchandise and performed cash transactions -Assisted co-workers in updating merchandise displays