Experience

Elephant Insurance

• United States
• Insurance Carriers
• 200 - 300 Employee

• Manager -Application Development

  • Feb 2010 - Present

  Leadership role developing and deploying the Guidewire suite of insurance applications, including billing, claims and policy.  Reorganized a team of 20+ developers identifying key roles and responsibilities creating a matrixed organization.  Utilizing an SDLC methodology, responsible for overseeing application implementation including planning, due diligence, resource definition and alignment, functional and cross-functional integration, business readiness, service assumption, service level management and process improvement.  Developed methodology for integrating external “Big 6” consultants with internal team to seamlessly implement applications. Show less



Texas Windstorm Insurance Association

• United States
• Insurance
• 100 - 200 Employee

• Program Director

  • Dec 2006 - Dec 2009

  Strategic leadership role developing and deploying content services, a new line of business for the Company. Defined strategy and developed tools to transform the order processing methodologies from traditional print to electronic media solutions and services. Coordinated implementation of digital media solutions between ViaTech, partners and customers. Optimized business processes for integration into ViaTech’s broader Electronic Service Portfolio. Responsible for overseeing the full implementation timeline including planning, due diligence, resource definition and alignment, functional and cross-functional integration, business readiness, service assumption, service level management and process improvement. Drove resolution of all issues, escalations and change management requests affecting customer satisfaction, the scope of the statement of work, release dates and overall budget. Assisted account executives with developing selling strategies that aligned with the customer’s needs with the features of the applications. Show less