Experience

Titan Subsea Innovations, LLC
• United States
• Oil and Gas
• 1 - 100 Employee
• Inside Sales Associate

  • Oct 2023 - Present


Core Home

• United States
• Software Development
• 1 - 100 Employee

• Product Development Manager

  • Mar 2023 - Oct 2023

  - Examine the current market and pinpoint areas of improvement for the growth of customer behavior - Assisted with implementation and procurement plans in collaboration with China-based suppliers - Collaborate with suppliers to fulfill product requirements like design specification, materials, cost analysis, and packaging - Partner closely with our internal sales, design, and production departments to consistently bring innovation to market, while ensuring continuous… Show more - Examine the current market and pinpoint areas of improvement for the growth of customer behavior - Assisted with implementation and procurement plans in collaboration with China-based suppliers - Collaborate with suppliers to fulfill product requirements like design specification, materials, cost analysis, and packaging - Partner closely with our internal sales, design, and production departments to consistently bring innovation to market, while ensuring continuous profitability, material, and shipping expenses - Serve as a liaison between the sales team and suppliers to facilitate programs that cater to specific retailers - Attend market stores to research current market trends, price points, and key items, and identify opportunities for expanding product lines - Assist in sales team presentation to equip the team with necessary resources to effectively pitch products to retail buyers - Travel domestically with the sales team to present custom product requests and pitch ideas for future retail seasons Show less - Examine the current market and pinpoint areas of improvement for the growth of customer behavior - Assisted with implementation and procurement plans in collaboration with China-based suppliers - Collaborate with suppliers to fulfill product requirements like design specification, materials, cost analysis, and packaging - Partner closely with our internal sales, design, and production departments to consistently bring innovation to market, while ensuring continuous… Show more - Examine the current market and pinpoint areas of improvement for the growth of customer behavior - Assisted with implementation and procurement plans in collaboration with China-based suppliers - Collaborate with suppliers to fulfill product requirements like design specification, materials, cost analysis, and packaging - Partner closely with our internal sales, design, and production departments to consistently bring innovation to market, while ensuring continuous profitability, material, and shipping expenses - Serve as a liaison between the sales team and suppliers to facilitate programs that cater to specific retailers - Attend market stores to research current market trends, price points, and key items, and identify opportunities for expanding product lines - Assist in sales team presentation to equip the team with necessary resources to effectively pitch products to retail buyers - Travel domestically with the sales team to present custom product requests and pitch ideas for future retail seasons Show less


Adina's Jewels
• United States
• Retail Apparel and Fashion
• 1 - 100 Employee
• Customer Service Representative

  • Nov 2021 - Mar 2023


Richmond Ave Animal Hospital

• Receptionist

  • Jun 2020 - Apr 2022

  -Builds customer relationships while fielding and directing calls to appropriate personnel. Revenue has increased $120,000 in the first half of 2021 -Multi-tasks and applies time management while scheduling appointments, greeting and checking in clients, answering medical questions, selling pet products, and filling prescriptions -Provides exceptional service to pet owners, listening to clients’ needs/concerns, and relaying information to veterinary staff -Manages daily schedules for 3… Show more -Builds customer relationships while fielding and directing calls to appropriate personnel. Revenue has increased $120,000 in the first half of 2021 -Multi-tasks and applies time management while scheduling appointments, greeting and checking in clients, answering medical questions, selling pet products, and filling prescriptions -Provides exceptional service to pet owners, listening to clients’ needs/concerns, and relaying information to veterinary staff -Manages daily schedules for 3 veterinarians totaling on average of 60 appointments Schedules follow up appointments, processes release forms, cage cards, and check-in sheets, and manages medical records -Maintains balanced cash drawer and completes end-of-day duties with accuracy -Processes customer invoices and payments totaling in $230,000 of monthly revenue -Maintains 3,000+ customer accounts and processes 50+ new clients monthly -Creates content and posts on social media accounts to boost audience engagement and community awareness of business services Show less -Builds customer relationships while fielding and directing calls to appropriate personnel. Revenue has increased $120,000 in the first half of 2021 -Multi-tasks and applies time management while scheduling appointments, greeting and checking in clients, answering medical questions, selling pet products, and filling prescriptions -Provides exceptional service to pet owners, listening to clients’ needs/concerns, and relaying information to veterinary staff -Manages daily schedules for 3… Show more -Builds customer relationships while fielding and directing calls to appropriate personnel. Revenue has increased $120,000 in the first half of 2021 -Multi-tasks and applies time management while scheduling appointments, greeting and checking in clients, answering medical questions, selling pet products, and filling prescriptions -Provides exceptional service to pet owners, listening to clients’ needs/concerns, and relaying information to veterinary staff -Manages daily schedules for 3 veterinarians totaling on average of 60 appointments Schedules follow up appointments, processes release forms, cage cards, and check-in sheets, and manages medical records -Maintains balanced cash drawer and completes end-of-day duties with accuracy -Processes customer invoices and payments totaling in $230,000 of monthly revenue -Maintains 3,000+ customer accounts and processes 50+ new clients monthly -Creates content and posts on social media accounts to boost audience engagement and community awareness of business services Show less



DR Delicacy

• United States
• Food and Beverage Services

• In-House Sales and Marketing

  • May 2019 - Jun 2020

  Product Development and Wholesaling -Partner with third-party vendors to create DR Delicacy-branded products including chocolates, honey, truffle oil, dried mushrooms; this includes everything from identification of products to packaging and pricing -Manage the wholesale pricing structure and listing to provide to wholesale customers on a weekly basis Marketing & Events -Design the displays at HEB Central Market locations in Houston and San Antonio which promote brand awareness and… Show more Product Development and Wholesaling -Partner with third-party vendors to create DR Delicacy-branded products including chocolates, honey, truffle oil, dried mushrooms; this includes everything from identification of products to packaging and pricing -Manage the wholesale pricing structure and listing to provide to wholesale customers on a weekly basis Marketing & Events -Design the displays at HEB Central Market locations in Houston and San Antonio which promote brand awareness and promotions -Oversee all social media and website content, helping to design postings for publication (e.g. Facebook, Instagram, Yelp, YouTube, LinkedIn) -Hosted the 2020 Truffle Masters event, coordinating the pre-party from concept to execution -Regularly serve as the face of DR Delicacy at events with various companies including Modern Luxury, Neiman Marcus, River Oaks Country Club, the Houstonian, French American Chamber of Commerce, and Houston Press -Brand development for packaging, labels, and other customer-facing materials

• Executive Assistant

  • Apr 2019 - Jan 2020

  Operations -Redesigning of product catalog which includes all items offered by DR Delicacy and associated availability and pricing -Served as a customer-facing representative of the company, assisting with order fulfillment both onsite and via delivery -Planned out the participation for DR Delicacy at the Texas Restaurant Association and Louisiana Restaurant Association trade shows -Issued purchase orders for product including fresh produce, oils, exotic meats on a weekly basis with… Show more Operations -Redesigning of product catalog which includes all items offered by DR Delicacy and associated availability and pricing -Served as a customer-facing representative of the company, assisting with order fulfillment both onsite and via delivery -Planned out the participation for DR Delicacy at the Texas Restaurant Association and Louisiana Restaurant Association trade shows -Issued purchase orders for product including fresh produce, oils, exotic meats on a weekly basis with five vendors



Modern Diesel LLC

• United States
• Automotive
• 1 - 100 Employee

• Office Manager

  • Jul 2018 - Dec 2018

  Finance -Performed data processing and management of accounts payable and receivable with an average monthly cash flow of $60,000+ -Generated financial statements including payroll and monthly close reports Operations -Quoted job costs, ordered parts, and scheduled jobs-service rider -Located obscure inventory parts for customers to be installed on their behalf -Procured heavy machinery and equipment to support ongoing business operations Customer Service -Served as the… Show more Finance -Performed data processing and management of accounts payable and receivable with an average monthly cash flow of $60,000+ -Generated financial statements including payroll and monthly close reports Operations -Quoted job costs, ordered parts, and scheduled jobs-service rider -Located obscure inventory parts for customers to be installed on their behalf -Procured heavy machinery and equipment to support ongoing business operations Customer Service -Served as the point of contact on approximately 50+ accounts -Maintained customer records to ensure that routine maintenance was performed on a timely basis -Triaged emergency roadside assistance to the appropriate service provider to aid in resolution of complex customer service issues Show less Finance -Performed data processing and management of accounts payable and receivable with an average monthly cash flow of $60,000+ -Generated financial statements including payroll and monthly close reports Operations -Quoted job costs, ordered parts, and scheduled jobs-service rider -Located obscure inventory parts for customers to be installed on their behalf -Procured heavy machinery and equipment to support ongoing business operations Customer Service -Served as the… Show more Finance -Performed data processing and management of accounts payable and receivable with an average monthly cash flow of $60,000+ -Generated financial statements including payroll and monthly close reports Operations -Quoted job costs, ordered parts, and scheduled jobs-service rider -Located obscure inventory parts for customers to be installed on their behalf -Procured heavy machinery and equipment to support ongoing business operations Customer Service -Served as the point of contact on approximately 50+ accounts -Maintained customer records to ensure that routine maintenance was performed on a timely basis -Triaged emergency roadside assistance to the appropriate service provider to aid in resolution of complex customer service issues Show less



Seamless Solutions

• United States
• Retail Office Equipment
• 1 - 100 Employee

• Summer Intern

  • Jun 2017 - Aug 2017

  Finance -Received payments from customers via lockbox and posted the associated amounts to their account, performing a three-way match between the purchase order, the invoice, and the bill of lading -Resolved discrepancies between customer orders, payments, and shipping information -Processed over 100 accounts on a monthly basis for payment and/or invoicing Operations -Monitored inventory and created purchase orders based on recent sales activity and expected market… Show more Finance -Received payments from customers via lockbox and posted the associated amounts to their account, performing a three-way match between the purchase order, the invoice, and the bill of lading -Resolved discrepancies between customer orders, payments, and shipping information -Processed over 100 accounts on a monthly basis for payment and/or invoicing Operations -Monitored inventory and created purchase orders based on recent sales activity and expected market trends -Data entry related to tracking and resolution of customer service issues Sales & Customer Service -Ran daily reports to verify completion of customer service requests and also resolve any outstanding issues needing immediate attention -Assisted the Sales team by identifying the customers’ needs and directing them to the appropriate department and/or person Show less Finance -Received payments from customers via lockbox and posted the associated amounts to their account, performing a three-way match between the purchase order, the invoice, and the bill of lading -Resolved discrepancies between customer orders, payments, and shipping information -Processed over 100 accounts on a monthly basis for payment and/or invoicing Operations -Monitored inventory and created purchase orders based on recent sales activity and expected market… Show more Finance -Received payments from customers via lockbox and posted the associated amounts to their account, performing a three-way match between the purchase order, the invoice, and the bill of lading -Resolved discrepancies between customer orders, payments, and shipping information -Processed over 100 accounts on a monthly basis for payment and/or invoicing Operations -Monitored inventory and created purchase orders based on recent sales activity and expected market trends -Data entry related to tracking and resolution of customer service issues Sales & Customer Service -Ran daily reports to verify completion of customer service requests and also resolve any outstanding issues needing immediate attention -Assisted the Sales team by identifying the customers’ needs and directing them to the appropriate department and/or person Show less