Team Leader - Member and Property Administration

• Dec 2015 - Present

Receptionist

• Mar 2015 - Oct 2015

General Administrative duties including but not limited to; answering of 4 line switchboard, filing, post & taking messages Assisting administration and engineering staff with their workload including preparing final documents for tenders Archiving Co-ordination of deliveries – incoming and outgoing Booking of Taxis and Couriers Greeting guests and signing in Preparing meeting rooms Assisting the Office Manager with the office relocation General Administrative duties including but not limited to; answering of 4 line switchboard, filing, post & taking messages Assisting administration and engineering staff with their workload including preparing final documents for tenders Archiving Co-ordination of deliveries – incoming and outgoing Booking of Taxis and Couriers Greeting guests and signing in Preparing meeting rooms Assisting the Office Manager with the office relocation

Personal Assistant

• Jul 2011 - Nov 2014

Responsible for opening and closing the office Fill in for Reception when required Write and email out Agency Agreements (all states), marketing agreements, tax invoices and Business Packs to newly listed businesses Create professional Information Memorandums for each listing Write all internet ads and select appropriate photos and maintain all internet listings including removal, refreshing, editing & subscription renewal Write up any legal documents as requested by our in house solicitor Receipt any deposits made into the companys’ trust account Write up tax invoices for commission Liaise with all enquiries coming through via phone and emails (National & International and Email out Non-Disclosure Statements to all buyers Liaise with all buyer enquiries for any feedback or further information they require or questions they may have, inspections & due diligence Create buyer databases for all industries and update on a regular basis Liaise with Sellers, Accountants and/or Solicitors to obtain business information Report to sellers on a weekly/monthly basis to keep them updated with the sales process, feedback and all buyer enquires, inspections and due diligence Liaise with field brokers to arrange letters and emails to go out on their behalf Management of 1 Personal Assistant and 1 Junior Administration Assistant including training and on-going support, task delegation and supervision Log all activities completed by the national sales manager for reports Compile weekly reports including broker activities, buyer enquiries, leads, inspections & sales Organise weekly meetings and create an agenda as well as take minutes Work with the National Sales Manager to help meet KPI’s and yearly sales quota Liaise with journalist, graphic designer & sellers on behalf of Australian New Zealand Migration Publication for the online magazine Show less

Receptionist/Sales Support

• Apr 2011 - Jul 2011

General Administrative duties including but not limited to; answering of 4 line switchboard, filing, post & cleaning Book in classifieds and advertisements with Courier Mail and Gold Coast Bulletin Type up PAMD forms, reappointment forms and contracts through RealWorks Live Upload new listings and update current listings on the internet though ReNet and Realestate.com Use Console to set up new accounts, receipt any deposits or payments made for each current property contract, receipt end of month for the agencies trust account. Show less

Receptionist/Warehouse Support

• Aug 2010 - Apr 2011

Provide a high level of customer service to current and future clients whether over the phone or within the office and general administrative duties including but not limited to; answering of 4 line switchboard, filing and faxing Answer customer queries Confirm appointment times Data Entry Proofing images and preparing photo packs Provide a high level of customer service to current and future clients whether over the phone or within the office and general administrative duties including but not limited to; answering of 4 line switchboard, filing and faxing Answer customer queries Confirm appointment times Data Entry Proofing images and preparing photo packs

Temporary Receptionist

• Apr 2010 - Jul 2010

Work for numerous corporate companies throughout London Provide a high level of customer service to current and future clients whether over the phone or within the office and general administrative duties including but not limited to; answering of 4 line switchboard, filing, faxing and daily mail management Create and use simple spreadsheets for databases and invoices and produce simple word processed documents including but not limited to; letters, faxes, templates and checklists Write complex word processed documents Booking of 12 meeting rooms when scheduled Show less

Receptionist

• Apr 2009 - Apr 2010

Provide a high level of customer service to current and future clients whether over the phone or within the office and general administrative duties including but not limited to; answering of 4 line switchboard, filing, faxing, stationery orders and daily mail management Create and use simple spreadsheets for databases and invoices and produce simple word processed documents including but not limited to; letters, faxes, templates and checklists Write complex word processed documents including but not limited to; reports, marketing submissions and information memorandums and create brochures and signs using MS Publisher Maintained all record keeping procedures including archives Book in classifieds and advertisements with Courier Mail and Gold Coast Bulletin Type up PAMD forms, reappointment forms and contracts through RealWorks Live Upload new listings and update current listings on the internet though RealOz and RealCommercial Prepare listings for Auction including folders, forms, contracts and leases Show less

Construction Administration

• Apr 2007 - Dec 2008

Provide a high level of customer service to current and future clients whether over the phone or within the office and general administrative duties including but not limited to; answering of 4 line switchboard, filing, faxing, stationery orders and daily mail management Create and use simple spreadsheets for databases and invoices and produce simple word processed documents including but not limited to; letters, faxes, templates and checklists Discuss with future clients their colour selections and any extra requirements. Write up building contracts for each property Compile all documents that are required to complete certification before a house is to start construction and for the final inspection at completion of building process Create purchase orders through Data build for suppliers and contractors Liaise with all contractors to ensure all jobs are booked and work has been completed and liaise with all suppliers to ensure all materials have been ordered and delivered. Create timelines through Microsoft project for each construction site Maintain all maintenance files for each construction site that has been completed this includes; liaising with previous clients and contractors to ensure the work has been carried out Create all handover packs for each completed construction including; certificates, contracts, keys and remote controls Show less