Program Facilitator

• Feb 2023 - Present

Client Executive

• Oct 2022 - Feb 2023

- Based at The Very Group working in retail marketing - Managing relationships with clients such as Google, Samsung, HP, Lenovo and LG, Samsung TV's - Lead design team to create content for Very website - Marketed latest electrical offers and launches -Liaised with key stakeholders internally and externally - Implemented influencer marketing strategies - Lead integrate marketing campaigns across category pages on the Very website over the busiest period - Black Friday, Christmas and Jan sale Show less

City Manager

• Mar 2021 - Oct 2022

-Managed a team across Manchester and Liverpool officers at a student led marketing agency. - Responsible for the Social Media and Content Managers, directing social strategies across multiple channels and establishing brand marketing campaigns for up to 10+ clients - Developed briefs and organised creative photo and video content shoots sourcing props, locations and equipment. Directing freelancer creators on set. - Managed budgets and produced innovative marketing solutions presented to clients in monthly analytical reports. - Supported clients wider marketing campaigns, contributing to event organisation, ideas generation, PR and collaborations with influencers and brands. -Grew Social following and engagement for multiple businesses keeping up to date with the latest trends and developments. -Liaised with colleagues across multiple cities and departments including international offices. - Account Manager and direct contact for multiple clients across different industries in the North West. - Secured new business and developed relationships successfully. Show less

Social Media & Operations Co-Ordinator

• Nov 2020 - Mar 2021

Worked remotely for a London based start up company coaching professional women. Responsible for shaping and managing all social media channels and creating relevant content as well as a monthly newsletter. Implementing a social media strategy in line with the companies beliefs and target audience. I build and execute webinars based on female empowerment using digital platforms, design slide decks and work booklets for webinar use. Then market the event using paid advertisements on social media and process analytics and insights. Identifying opportunities to improve and recommendations to increase engagement and followers. Show less

Event Marketer & Organiser

• Sep 2019 - May 2020

Head of the integrated marketing campaign within a team of 5 for our final year live event project. We organised a safe and effective experiential activation based around reducing food waste. Along with two fundraising events. Securing a venue and prizes through liaising with stakeholders. We held a competition across social media and selected the top 6 entries to take part in a live cook off using surplus food. The winner would then take on a professional chef in the final. I contacted local press, bloggers and influencers to gain publicity. Two local newspapers and online sites such as Vibe and The Sheffield City Region Growth Hun published an article about the competition. Along with local food bloggers and influences such as @independetsheffield and @visitsheffield. I attended relevant events to network and distribute marketing materials. Unfortunately, due to COVID-19 the event got cancelled last minute. We were able to adapt the event and allow the semi finalists to compete from their own homes. Using social media to crown the #BeatTheSheff Champion. Show less

Artist Liason

• Aug 2019 - Aug 2019

Before entering my final year, I wanted to gain some live event experience along with my marketing placement. I applied for a highly competitive position at Leeds Festival 2019. The role of artist liaison meant I was responsible for assisting artists movements and acting as a backstage runner on the alternative stage. Preparing riders, collecting items for the main stage and ensuring a quick turnaround in the dressing rooms. Whilst observing operational management for a large-scale event, enhancing my knowledge of production and back stage management. Show less

Media and Marketing Coordinator

• Sep 2018 - Aug 2019

Responsible for coordinating the brand’s external marketing and managing all social strategy to ensure the brand had a strong and engaging social media presence. Sustained, engaged and grew social media channels; Facebook, Twitter and Instagram - maintaining day to day management for two businesses with a combined following of over 35,000. Implemented a strategy to maximise engagement; creating, sourcing and managing all creative content. Analysing insights to guide future campaigns. Focused on brand perception online and ways in which to enhance this, concentrating on the company website, social medias, articles, journals, blog posts and reviews. The role included collaboration with an app development team, organising a store launch at Manchester Piccadilly and developing ideas for promotional and seasonal opportunities within the company. Along with a review of the companies sustainable practice strategy including ways to improve and present this to customers. Prepared plans, reports and held presentations regularly for senior management. Show less

Team Leader

• Apr 2013 - Sep 2018

Promoted to team leader, duties include: Running and managing a new team of people each match day at kiosks and bars on concourses located both inside and outside of the stadium. -Supervised the kiosk, serving a variety of food and beverages to up to 49,000 fans per match. -Met and dealt with customers in a polite and friendly manner achieving exceptional customer service. -Created the customer experience and went above and beyond to make each experience personal and memorable. -Demonstrated initiative, leadership and people management skills. -Worked in a fast paced, high pressure environment proving stamina and resilience -Trained new staff, delegate roles, handle cash flow, maintain a tidy and presentable work environment. -Ensured the best match day experience possible. Achieved the following qualifications: * Health and Hygiene Level 2 (Flow Hospitality) * Health and Safety Level 2 (Flow Hospitality) * Food Allergens (Flow Hospitality) Show less

Fundraiser

• Oct 2017 - Oct 2017

Volunteered at a fundraising event in a busy area of Sheffield city centre collecting money from passers by for St. Luke's Hospice. Gave out information and spread awareness of the charity to the general public. Volunteered at a fundraising event in a busy area of Sheffield city centre collecting money from passers by for St. Luke's Hospice. Gave out information and spread awareness of the charity to the general public.

Matchday Hospitality

• Jul 2017 - Oct 2017

Matchday hospitality role waitressing and bar work in the Tony Currie suite, the International bar and the internal kiosks. Role included maintaining professional service standards, interacting with guests and fans to create an enjoyable and memorable matchday experience. Matchday hospitality role waitressing and bar work in the Tony Currie suite, the International bar and the internal kiosks. Role included maintaining professional service standards, interacting with guests and fans to create an enjoyable and memorable matchday experience.

Apprentice Dog Groomer

• Nov 2015 - Jun 2016

Worked in a busy salon assisting in grooming and educating myself on animal behaviour. Alongside maintaining a retail shop, making it look presentable and managing stock. Most importantly dealing with clients in a tough environment and maintaining a polite and professional manner. Working to a strict time scale and ensuring the highest standard of cleanliness and customer rapport was a key skill I learnt during my time there. Also attended crufts in 2016, The World's Largest Dog Show Worked in a busy salon assisting in grooming and educating myself on animal behaviour. Alongside maintaining a retail shop, making it look presentable and managing stock. Most importantly dealing with clients in a tough environment and maintaining a polite and professional manner. Working to a strict time scale and ensuring the highest standard of cleanliness and customer rapport was a key skill I learnt during my time there. Also attended crufts in 2016, The World's Largest Dog Show

Event Organiser

• Jan 2016 - Apr 2016

During first year of university we were given a brief and a location and tasked with creating an Experiential Marketing Event. Through tissue sessions with industry professionals we whittled down three ideas to one. We decided on a campaign to spread happiness called #SHUPickMeUp. We blew up balloons and inside each ballon was a motivational quote, a pick me up. Each quote had a matching printed out copy of the quote and we had pins to 'pin up your pick me up' as a constant reminder. We had a doughnut wall with free doughnuts an a personalised playlist playing uplifting music. The event involved creating digital content, creative thinking, budget management and interaction with the public. The campaign had various social media accounts and its own website check it out below. ​ Show less

Classroom Assistant

• Sep 2013 - Jun 2015

Helping year 1 pupils learn to read by providing one-to-one sessions and monitoring progress over the term. Maintaining and updating performance in reading diaries and folders for each pupil. Completing full performance reviews each half term. Demonstrating responsibility, organisation and adaptability. Helping year 1 pupils learn to read by providing one-to-one sessions and monitoring progress over the term. Maintaining and updating performance in reading diaries and folders for each pupil. Completing full performance reviews each half term. Demonstrating responsibility, organisation and adaptability.

Bar Attendant

• Apr 2014 - Apr 2015

Worked as bar staff in the Equestrian Centre observing event procedures. Duties included meeting and greeting customers, serving and directing, adhering to professional standards for The Jockey Club, the largest commercial group in British horse racing. Worked as bar staff in the Equestrian Centre observing event procedures. Duties included meeting and greeting customers, serving and directing, adhering to professional standards for The Jockey Club, the largest commercial group in British horse racing.

Work Experience At Event

• Nov 2014 - Nov 2014

Worked on a firework display event across Lancashire with multiple venues that each had a schedule to stick to. Responsibilities included ensuring public safety as a main priority, informing attendees of schedules, directions and plans, setting up the sites and deconstructing post event. Full event operations, meetings and planning sessions including road closures, coherence between staff and a safe and enjoyable event delivery. Worked on a firework display event across Lancashire with multiple venues that each had a schedule to stick to. Responsibilities included ensuring public safety as a main priority, informing attendees of schedules, directions and plans, setting up the sites and deconstructing post event. Full event operations, meetings and planning sessions including road closures, coherence between staff and a safe and enjoyable event delivery.