Emma Thornton
Project Coordinator at DIS - Data Installation & Supplies Ltd- Claim this Profile
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Bio
Laura Atkins
Working in Purchasing, I first encountered Emma when supporting her and the Retail department with specific requirements and projects. I very quickly became aware of how many areas within Retail and Operations Emma worked in and successfully managed including store campaigns/events, refurbishments, H&S, stock control and order processing/SAP management to name a few. Emma’s enthusiasm for her work, commitment, vision and her superb communication skills made her an asset to the business. Emma is competent and organised, and her positive attitude and sense of humour made her popular among colleagues. Emma is very smart, ambitious and I believe she has a tremendous amount of skills to offer any company.
Jackie Mander
I worked alongside Emma at Thorntons/Ferrero for 2 years and her knowledge and understanding of the retail business has always been second to none - she was the "go to" person. She was tenacious, methodical, fast paced and had the interests of the Thorntons store teams at the heart of everything she did, wanting to make their lives easier. Despite the pressures she always delivered with a smile on her face and built relationships across many levels, at all times remaining approachable and more than willing to help. I thoroughly enjoyed my time spent working with her and I would not hesitate to recommend Emma to future employers.
Laura Atkins
Working in Purchasing, I first encountered Emma when supporting her and the Retail department with specific requirements and projects. I very quickly became aware of how many areas within Retail and Operations Emma worked in and successfully managed including store campaigns/events, refurbishments, H&S, stock control and order processing/SAP management to name a few. Emma’s enthusiasm for her work, commitment, vision and her superb communication skills made her an asset to the business. Emma is competent and organised, and her positive attitude and sense of humour made her popular among colleagues. Emma is very smart, ambitious and I believe she has a tremendous amount of skills to offer any company.
Jackie Mander
I worked alongside Emma at Thorntons/Ferrero for 2 years and her knowledge and understanding of the retail business has always been second to none - she was the "go to" person. She was tenacious, methodical, fast paced and had the interests of the Thorntons store teams at the heart of everything she did, wanting to make their lives easier. Despite the pressures she always delivered with a smile on her face and built relationships across many levels, at all times remaining approachable and more than willing to help. I thoroughly enjoyed my time spent working with her and I would not hesitate to recommend Emma to future employers.
Laura Atkins
Working in Purchasing, I first encountered Emma when supporting her and the Retail department with specific requirements and projects. I very quickly became aware of how many areas within Retail and Operations Emma worked in and successfully managed including store campaigns/events, refurbishments, H&S, stock control and order processing/SAP management to name a few. Emma’s enthusiasm for her work, commitment, vision and her superb communication skills made her an asset to the business. Emma is competent and organised, and her positive attitude and sense of humour made her popular among colleagues. Emma is very smart, ambitious and I believe she has a tremendous amount of skills to offer any company.
Jackie Mander
I worked alongside Emma at Thorntons/Ferrero for 2 years and her knowledge and understanding of the retail business has always been second to none - she was the "go to" person. She was tenacious, methodical, fast paced and had the interests of the Thorntons store teams at the heart of everything she did, wanting to make their lives easier. Despite the pressures she always delivered with a smile on her face and built relationships across many levels, at all times remaining approachable and more than willing to help. I thoroughly enjoyed my time spent working with her and I would not hesitate to recommend Emma to future employers.
Laura Atkins
Working in Purchasing, I first encountered Emma when supporting her and the Retail department with specific requirements and projects. I very quickly became aware of how many areas within Retail and Operations Emma worked in and successfully managed including store campaigns/events, refurbishments, H&S, stock control and order processing/SAP management to name a few. Emma’s enthusiasm for her work, commitment, vision and her superb communication skills made her an asset to the business. Emma is competent and organised, and her positive attitude and sense of humour made her popular among colleagues. Emma is very smart, ambitious and I believe she has a tremendous amount of skills to offer any company.
Jackie Mander
I worked alongside Emma at Thorntons/Ferrero for 2 years and her knowledge and understanding of the retail business has always been second to none - she was the "go to" person. She was tenacious, methodical, fast paced and had the interests of the Thorntons store teams at the heart of everything she did, wanting to make their lives easier. Despite the pressures she always delivered with a smile on her face and built relationships across many levels, at all times remaining approachable and more than willing to help. I thoroughly enjoyed my time spent working with her and I would not hesitate to recommend Emma to future employers.
Experience
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DIS - Data Installation & Supplies Ltd
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United Kingdom
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IT Services and IT Consulting
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1 - 100 Employee
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Project Coordinator
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Sep 2021 - Present
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Ferrero
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Luxembourg
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Manufacturing
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700 & Above Employee
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Retail Operations Implementation Manager
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Nov 2018 - Jun 2021
Responsible for supporting the strategic direction and continual development of Thorntons Retail tools, processes, systems and ways of working that continually meet store team needs, and our ambition for excellence throughout the Retail Store Estate.
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Acting Regional Business Manager
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Jun 2018 - Nov 2018
Secondment - Leading 21 Retail stores including 2 cafes, to deliver the business strategy through first class customer experience.
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Regional Support Manager
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2016 - Jun 2018
Support Manager to 21 Stores as well as managing a high turnover cafe/confectionery store.
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Cafe / Confectionery Manager (High Turnover)
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Nov 2006 - Jun 2018
Leading a high turnover Confectionery / cafe store with a team of over 30 colleagues. Bringing the brand alive through first class customer experience, effective operations, people management and cost control.
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NHS
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Hospitals and Health Care
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700 & Above Employee
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Theatre Support Worker
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2005 - 2006
My duties included preparing Theatre for operations. Preparing patients for theatre, supporting the operating team once in theatre. Cleaning down the theatre after an operation, Reassuring family members and supporting the patient back to recovery. I worked this role full time along side 2 part time roles in bars. My duties included preparing Theatre for operations. Preparing patients for theatre, supporting the operating team once in theatre. Cleaning down the theatre after an operation, Reassuring family members and supporting the patient back to recovery. I worked this role full time along side 2 part time roles in bars.
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Thorntons
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United Kingdom
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Food Production
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300 - 400 Employee
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Assistant Manager of Cafe
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2004 - 2005
Support the store manager with the day to day running of the store, ensuring levels of excellence in the Cafe were always met. Support the store manager with the day to day running of the store, ensuring levels of excellence in the Cafe were always met.
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O2 (Telefónica UK)
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United Kingdom
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Telecommunications
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700 & Above Employee
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Network Advisor
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2003 - 2004
Exceed targets set winning awards, Problem solving, Reporting Network issues. Exceed targets set winning awards, Problem solving, Reporting Network issues.
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Thorntons
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United Kingdom
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Food Production
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300 - 400 Employee
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Assistant Manager
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2000 - 2003
Worked up from a part time sales assistant in various locations to Assistant manager. Supporting the Store manager in the day to day running of the store. Responsible for the store in the managers absence. Worked up from a part time sales assistant in various locations to Assistant manager. Supporting the Store manager in the day to day running of the store. Responsible for the store in the managers absence.
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Poundstretcher Ltd.
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United Kingdom
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Retail
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700 & Above Employee
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Sales Assistant
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1998 - 2000
Stock Replenishing, Till operative, Stocktakes, Stock Replenishing, Till operative, Stocktakes,
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Education
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2021 - 2021
The Learning People
Prince2 Foundation, Credential ID GR656208654ET -
2014 - 2014
City & Guilds of London Art School
City & Guilds, Sugarcraft -
2000 - 2001
University Centre at Wakefield College
BTEC Diploma, Art/Art Studies, General -
1998 - 2000
New College Pontefract
A level, Art/Art Studies, General -
1993 - 1998
knottingley High School
GCSE, Various, 9 pass
Community
