Experience

Interface Clinical Services, an IQVIA business

• United Kingdom
• Hospitals and Health Care
• 100 - 200 Employee

• Compliance & Data Protection

  • Jan 2020 - Present

  ·The first point of contact for compliance and data queries from across the business, mainly from field-based pharmacists and monitoring of the Compliance, PV and DPO Mailboxes ·Monitor daily completion of protocols and authorisation forms and identify and support correction in areas of underperformance ·Complete Data Protection Impact Assessments (DPIA) by request of practices in respect of Interface clinical reviews ·Assist in the completion and submission of the annual Data Security and Protection Toolkit ·Process PV reports and perform monthly PV reconciliation with clients and quarterly Transfer of Value (TOV) reporting ·Monitor company training completion, including but not limited to IG, PV, and Clinical Governance ·Schedule and attend each quarterly IG forum and take minutes ·Member of the IG workstream to develop current BAU reviews and scaling this up alongside IQVIA ·Maintain the protocol management policy on a regular basis whilst staying abreast of the latest changes to the ABPI Code of Practice and data protection legislation ·Perform quarterly spot checks of pharmacist’s laptops to ensure compliance with IG policies ·Conduct compliance induction training for all new staff and monitor completion of this alongside their manager, specifically relating to IG (completion of Data Security training, IG Matrix, signing internal policies) ·Log incidents and complaints and support staff in the reporting process and root cause analysis ·Monitor and update the annual confidentiality agreement for all staff to sign ·Assist with client audits by collating training evidence, review of CAPAs and assist information asset owners with internal monitoring and audits ·Create and manage all materials sent to practices and internal documents via AdobeSign and oversee the AdobeSign Admin account ·Maintain the Compliance Audit Schedule and collate evidence of secondary checks performed ·Carry out administrative tasks for the compliance and project management team Show less



Lowell

• United Kingdom
• Financial Services
• 700 & Above Employee

• Customer Relations Officer

  • Jul 2009 - Jun 2019



SpaceKraft Ltd

• United Kingdom
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Administrative Assistant

  • Jun 2008 - Feb 2009