City Solicitors Horizons Program Candidate

• Mar 2020 - Present

Secretary

• May 2020 - Present

Legal Cheek Virtual Vacation Scheme

• Jun 2020 - Jun 2020

A series of short talks, workshops and networking with Lawyers from leading law firms, corresponding written exercises set by the University of Law as well as employability expos

Bright Network Technology Internship Experience Participant

• Jun 2020 - Jun 2020

Bank Staff

• May 2019 - Jan 2020

Activities Manager

• Jun 2019 - Aug 2019

Heading to Australia for a new adventure!

• Dec 2018 - May 2019

English Second Language Teacher

• Sep 2013 - May 2019

Originally I started teaching English to two Vietnamese children, now, through recommendations I teach eight adult students. As I do this on a voluntary basis from home I research and organise lessons as well conducting them independently, I also create materials to suit the various levels of learning and have introduced a process which allows student progression through different classes. Recently, a couple of my students have successfully passed an accredited English Language exam.

Pharmacy Administrator

• Dec 2017 - Dec 2018

At Bobat’s I have created and implemented several processes, including; a new tender template, 1-2-1 and appraisal electronic form, and a new merchandising scheme for the retail side of the pharmacy as well as using my HR knowledge to streamline sickness, disciplinary, annual leave and health and safety procedures, in addition I have made improvements to existing processes to create a more time and cost efficient business, all the above projects are being managed solely by myself. I have cross… At Bobat’s I have created and implemented several processes, including; a new tender template, 1-2-1 and appraisal electronic form, and a new merchandising scheme for the retail side of the pharmacy as well as using my HR knowledge to streamline sickness, disciplinary, annual leave and health and safety procedures, in addition I have made improvements to existing processes to create a more time and cost efficient business, all the above projects are being managed solely by myself. I have cross trained staff to ensure the smooth running of the business in the event of an employee absence and engaged staff to give ideas on current or further improvements that can be made. Through my work and cooperation with several Dementia support groups and charities Bobat Pharmacy has recently received the status of Dementia Friendly Pharmacy. Show more Show less

Fleet Administrator

• Sep 2015 - Jun 2017

Within the Grey Matters team I managed two busy email inboxes as well as sending letters, taking customer queries over the phone and completing any work required of me. This job role required me to work with a high level of accuracy to ensure that all data being handled was secure and correct, resulting in a higher level of efficiency and a reduction in any complaints. I was also head of the Environmental, Health and Safety committee and assisted the Compliance Manager with several tasks. As… Within the Grey Matters team I managed two busy email inboxes as well as sending letters, taking customer queries over the phone and completing any work required of me. This job role required me to work with a high level of accuracy to ensure that all data being handled was secure and correct, resulting in a higher level of efficiency and a reduction in any complaints. I was also head of the Environmental, Health and Safety committee and assisted the Compliance Manager with several tasks. As the only full time member within the team I organised the team workload and saw to minor employee issues.My duties also included; sorting the post, covering the reception and other general administrative duties, however I also learned all 10 areas of the Fleet Admin team and organised cross training for other team members as well as organising the workload of all 12 team members, in addition I was also the first point of contact for any staff issues concerning the work. Show more Show less

Compliance Advisor

• Nov 2012 - Jun 2015

I gained great communication skills and the ability to stay calm when faced with difficult situations and was recognised many times for going above and beyond for customers’ needs. I worked on my own initiative and contributed ideas to team meetings, some of which were used for improvements to current processes. I also had administrative duties and used several different computer programs gaining a good knowledge of them all. During my time at SSE I worked in various different departments… I gained great communication skills and the ability to stay calm when faced with difficult situations and was recognised many times for going above and beyond for customers’ needs. I worked on my own initiative and contributed ideas to team meetings, some of which were used for improvements to current processes. I also had administrative duties and used several different computer programs gaining a good knowledge of them all. During my time at SSE I worked in various different departments including Digital Services, Customer Services and Sales Compliance. I liaised with regulatory authorities, senior management and colleagues to ensure the practices were compliant, this included script testing and keeping up to date with legislations. I also prepared the company for official audits. For most of my time at SSE I was also a health and safety representative. Show more Show less