Experience

Western Bay of Plenty Primary Health Organisation

• New Zealand
• Wellness and Fitness Services
• 1 - 100 Employee

• Network Liaison

  • Feb 2020 - Present

  Relationship manager for a group of General Practices within the Western Bay of Plenty network, linking general practice with other community health services, as well as facilitating practice performance and development. Highlights have included: > Closely supporting general practice to respond to the COVID-19 pandemic > Production of consistent, high quality communications to the network disseminating Te Whatu Ora and Ministry of Health messages, and service changes from across the sector that impact primary care > Forming trusted, strong relationships with the 11 General Practices my role is assigned to support > Alongside my colleagues, developed a self managing team structure for how our Network Liaison function operates > Developed workforce capacity reporting for the general practice network > Organisation of network events and training opportunities > Implementation of numerous new PHO and Te Whatu Ora health programmes for our network > Service co-design with general practice > Contributed to the development of Maori Health Plan templates and support materials for General Practice use > Contributed to the development of a Gender Inclusive Tool kit for general practice to create more welcoming spaces for the gender diverse community > Actively assisting general practice with their health target performance, and quality programme achievement > WBOP PHO Super User for the Primary Care Patient Experience Survey Show less



Unitec | Te Pūkenga

• Higher Education
• 700 & Above Employee

• Research Partner - Development

  • Sep 2017 - Dec 2018

  A leadership role focused on developing research capability and innovation at Unitec. I held the portfolio for Environmental & Animal Sciences, Health, Social Practice and Community Development. Highlights included:Research Lead for the 2018 NZQA External Evaluation and Review (EER). Included joining the Category One project team, alongside Unitec's senior managers, where a SCRUM agile project management methodology was used to prepare the EER Unitec portfolio. Initiated, designed, and implemented a research leadership structure for Community, Environmental & Animal Sciences, and Health. Designed and implemented a Unitec-wide research planning framework which is now embedded in the annual performance planning cycle undertaken by all employees.Research Lead for the Academic Dashboard project which included advocacy to ensure research was included in the institute’s high level reporting, working with a team to identify benchmarks and rules for analysis, overseeing production of quarterly research results against Unitec’s four research goals, and consultation with academics to ensure a co-created approach.Led work to advocate for and embed research in academic position descriptions, and worked with HR to develop a new recruitment approach which actively recruited for research. Show less

• Research Advisor

  • Jun 2016 - Sep 2017

  A specialist position focused on ensuring quality standards for Unitec research and developing staff research capability. Highlights included:Led preparation for the Tertiary Education Commission (TEC) Performance Based Funding Round (PBRF). This six-yearly funding mechanism delivers the majority of Unitec’s research budget. Designed and delivered a PBRF roadshow for academics (series of high attendance workshops), and was responsible for overseeing the pre-funding round audit completed by KPMG on behalf of the TEC, which resulted in a positive preparedness audit review for Unitec.Led the establishment of Unitec’s Pathway Research Leader (RLs) group and facilitated quarterly hui to support and strengthen these roles within the institute. The 20 RLs are now critical to Unitec’s research success.Ran Unitec’s annual Research Productivity Research Traffic light census, analysis, and reporting. This is Unitec’s primary compliance measure to ascertain NZQA research compliance standards.Managed Unitec’s Research Ouput Management system and database, which included some trouble shooting, business analysis, and system upgrade work. Show less



Te Pou

• Health, Wellness & Fitness
• 1 - 100 Employee

• Research, Projects and Business Development (contract role)

  • 2012 - 2015

  Lead tender writer; management of complex national projects; advisor for talking therapies; primary health and family involvement; expert peer review; resource development for the mental health and addiction sector; research. Highlights included: Lead writer for successful tender to complete an evidence review for the Ministry of Health to inform their next Mental Health and Addiction national strategy.Successfully project managed and wrote key chapters for this evidence review.Co-design and delivery of the second phase strategy and action plan for the national Talking Therapies project. Formed a strong national network of leaders across District Health Boards (DHBs), NGOs, educational institutions, and those experiencing mental health issues, to inform the Talking Therapies work.Developed programme evaluation methodologies that were adopted by partner organisation, Te Rau Matatini, the national Maori health workforce development centre. Show less

• Project Lead: Talking Therapies and Primary Health

  • 2010 - 2012

  This is a strategic and ongoing national project focused on enabling greater access to quality therapy for New Zealanders. I also led Te Pou’s Primary Health project. At the time, the role involved scoping community need, managing a complex work programme, network development, system analysis, resource development, research, and monthly reporting to the Ministry of Health. Highlights included:> Successfully delivered the Ministry of Health’s (MoH) first Talking Therapies action plan involving multiple work streams and diverse stakeholders (DHBs, NGOs, community groups, service users and family, MoH, professional bodies, and academic institutions).> Produced a series of high-quality resources for the mental health and addiction sector with good uptake and impact, demonstrated through evaluation.> Increased Talking Therapies profile as an important feature of New Zealand health service delivery.> Worked with Maori and Pacific groups to produce resources identifying effective engagement and therapy delivery for these groups.> Conducted a strategic review for the Ministry of Health and leaders in the sector to summarise directions and community needs, and to identify priorities for the next phase of the Talking Therapies national programme. Show less



Te Hiringa Hauora | Health Promotion Agency

• New Zealand
• Government Administration
• 1 - 100 Employee

• Evaluator (contract role)

  • Mar 2014 - Jul 2014

  HPA is a Crown entity commissioned to lead national health promotion initiatives. I won the tender to conduct an evaluation of the effectiveness of Ruby’s Dad, a resource to support families where addiction is present. Conducted interviews and research with community groups and services users. Key Achievement: Successful delivery of an influential report that provided strategic direction for a family inclusive approach within health services. HPA is a Crown entity commissioned to lead national health promotion initiatives. I won the tender to conduct an evaluation of the effectiveness of Ruby’s Dad, a resource to support families where addiction is present. Conducted interviews and research with community groups and services users. Key Achievement: Successful delivery of an influential report that provided strategic direction for a family inclusive approach within health services.



NHS

• Hospitals and Health Care
• 700 & Above Employee

• Community Mental Health Support Worker - Crisis Team

  • Jan 2009 - Dec 2009

  After a year of travel through India, South East Asia, Europe, and America I settled in Glastonbury and worked locally as a mental health community support worker for the Llandrindod Wells Crisis team. Key achievement: Worked with people from many different backgrounds, providing assistance during crisis periods. After a year of travel through India, South East Asia, Europe, and America I settled in Glastonbury and worked locally as a mental health community support worker for the Llandrindod Wells Crisis team. Key achievement: Worked with people from many different backgrounds, providing assistance during crisis periods.



Testgrid

• Australia
• Human Resources
• 1 - 100 Employee

• Product and Solutions Manager

  • Jan 2006 - Dec 2007

  TestGrid provides the Australian market with online psychological assessments for recruitment and development. Clients included Top 500 companies such as Ford, BP, and Australia Post. Led the consulting and product division that provides strategies for businesses in the areas of specialist and volume recruitment, management and leadership development, job analysis, training, organisational research, and psychological assessment. Managed a small group of psychologists. Highlights included:Tripled the business’s product range in one year.Built a development competency assessment framework for National Australia Bank, used by all their management staff.Managed an extensive delivery portfolio including clients from Top 500 companies.Awarded ‘Best Employee of the Year’ two years running. Show less

• Organisational Psychologist

  • Jan 2005 - Dec 2005

  Delivered TestGrid’s workforce psychology consultancy service. Expert in psychometric assessment.



Kmart Australia Limited

• Australia
• Retail
• 700 & Above Employee

• Staff Climate Survey Analyst

  • Apr 2004 - Dec 2004

  An action research-based role to identify key issues and strategies that might improve Kmart store staff morale and wellbeing across Australia. An action research-based role to identify key issues and strategies that might improve Kmart store staff morale and wellbeing across Australia.



Lixivium Consulting

• Australia
• Human Resources Services
• 1 - 100 Employee

• Psychological Report Writer

  • 2003 - 2004

  Analysis of psychomteric assessments to write psychological reports for recruitment and development purposes. Analysis of psychomteric assessments to write psychological reports for recruitment and development purposes.



Hudson Global

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Recruitment Consultant

  • 2003 - 2004

  Assessor for high volume recruitment campaigns. Included reviewing CVs, conducting interviews, assessing at assessment centres, making recruitment recommendations, and compiling selection reports. Assessor for high volume recruitment campaigns. Included reviewing CVs, conducting interviews, assessing at assessment centres, making recruitment recommendations, and compiling selection reports.



Coyne Didsbury PDI

• Melbourne, Victoria, Australia

• Graduate Recruitment Manager / Organisational Psychology Assistant

  • Mar 2002 - Jul 2003

  After completing my Postgraduate Diploma in Psychology I moved to Melbourne to pursue a career in Organisational Psychology. Coyne Didsbury PDI was a leading psychology consulting company in Melbourne and I was fortunate to join as an Assistant to a small team of Organisational Psychologists. Later I was promoted to a project management role, leading the Graduate Recruitment programme for one of the consultancies largest clients, National Australia Bank. This experience inspired me to complete my Masters in Organisational Psychology at Deakin University in Melbourne. Show less